19 of 19 Service Design Jobs in the South West

feel proud about working at EE – and feel excited about where we're going and what we're going to do. Want to join in? The Scope As a Service Designer, you will play a critical role in shaping impactful customer- and guide-centric solutions that seamlessly align with business goals and operational realities. By leveraging your expertise in … user centred design and service innovation, you will drive the creation of meaningful experiences that deliver value for both customers and the organization. You will provide impartial and objective assessments of customer and guide experiences, ensuring that gaps and opportunities are identified and addressed. This Service Designer role involves designing and delivering engaging customer and guide experiences … making. You will collaborate with cross-functional teams and will be aligned to our Consumer-Digital tribes to help them achieve their objectives and key results by using your design expertise. What You'll Be Doing Design and Deliver Customer-Centric Services Lead the creation of innovative, scalable, and practical service experiences. Ensure designs are grounded in More ❯

Service Designer - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a Service Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll Be … Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing … services via user journey maps. You'll help build consensus around design approaches, present findings to stakeholders, and document design decisions and risks. You'll contribute to design sessions with teams, users and stakeholders, support workshops with clinical teams, and work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs More ❯

Service Designer - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a Service Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll Be … Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing … services via user journey maps. You'll help build consensus around design approaches, present findings to stakeholders, and document design decisions and risks. You'll contribute to design sessions with teams, users and stakeholders, support workshops with clinical teams, and work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs More ❯

Service Designer - Health Sector Salary: £40,000-£50,000 depending on experience Design services that improve lives. We're looking for a Service Designer to join Healthia and work on digital services across healthcare projects. You'll contribute to designing services at scale and help influence how people access and experience health services. What You'll Be … Doing You'll work on service design projects from discovery to delivery within multidisciplinary teams, contributing to service blueprints that integrate with other services and supporting service managers and programme directors to develop design concepts. You'll analyse, synthesise and clearly communicate evidence, use research and data to develop design ideas, and map existing … services via user journey maps. You'll help build consensus around design approaches, present findings to stakeholders, and document design decisions and risks. You'll contribute to design sessions with teams, users and stakeholders, support workshops with clinical teams, and work across team and profession boundaries. You'll create storyboards and blueprints, prototype ideas, and adapt designs More ❯

On behalf of UKRI, we are looking for a Service Design Lead (Inside IR35) for a 3 month contract (possibility of extension) based Hybrid in Swindon. UKRI is seeking a Service Design Lead to redesign how it delivers core IT services such as End User Devices (EUD) and network management. This strategic, hands on role is … responsible for leading the design and development of the organisation's Target Operating Model (TOM), transitioning from the current ("as-is") state to the desired future ("to-be") state. It includes conducting a full assessment and estimating the Total Cost of Ownership (TCO) to inform strategic and financial planning, while managing change and aligning internal teams and suppliers to … a more effective operating model. The ideal candidate will bring a strong service design background with the ability to think like a business architect, who can understand organisational structures, supplier relationships, governance and translate that into a practical, sustainable operating model. As a Service Design Lead your main responsibilities will be to: . Lead the design More ❯

Job Title: Service Architect Location: Remote/Corsham 2-3 days per week Duration: Until 3/03/2026 with likely extension Rate: Up to £750 via an approved umbrella company Role Overview The project ensures coherence and assurance across all design activities within the Platform. As a Service Architect, you will play a pivotal role … in defining, advising, and assuring service requirements for the platform, working closely with Solution Architects, Product Owners, and Front Line Command Users. Your focus will be on embedding supportability and service features into the design lifecycle, ensuring they are implemented and continuously improved. Key Responsibilities Service Requirement Definition Engage with Front Line Command Users to understand … service expectations and current support structures. Translate service requirements into actionable guidance for Design Office Architects. Provide governance on service aspects across the programme. Through-Life Management Ensure Secure by Design (SbD) principles are met in collaboration with security teams. Define service elements for: Business continuity Monitoring Maintenance Backup/Restore Security patching Availability More ❯

Job Title: Service Architect Location: Remote/Corsham 2-3 days per week Duration: Until 3/03/2026 with likely extension Rate: Up to £750 via an approved umbrella company Role Overview The project ensures coherence and assurance across all design activities within the Platform. As a Service Architect, you will play a pivotal role … in defining, advising, and assuring service requirements for the platform, working closely with Solution Architects, Product Owners, and Front Line Command Users. Your focus will be on embedding supportability and service features into the design lifecycle, ensuring they are implemented and continuously improved. Key Responsibilities Service Requirement Definition Engage with Front Line Command Users to understand … service expectations and current support structures. Translate service requirements into actionable guidance for Design Office Architects. Provide governance on service aspects across the programme. Through-Life Management Ensure Secure by Design (SbD) principles are met in collaboration with security teams. Define service elements for: Business continuity Monitoring Maintenance Backup/Restore Security patching Availability More ❯

Job summary The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust's live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder will … Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. Coordinate and validate service documentation, support materials, known errors, and FAQs. Support and … validate Service Acceptance Criteria before go-live. Review change requests and liaise with CAB to assess, test, and approve transition-related changes. Facilitate project-to-support team handovers and ensure operational readiness. Evaluate third parties involved in transitions and assist in performance reviews. Support CSIP by identifying service transition improvement opportunities. Define/report transition metrics, risks, and More ❯

We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a Service … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A Service Designer here must be able More ❯

Time (minimum 0.8 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available Closing Date: Sunday 9th November 2025 About the role The Head of Product and Design is responsible for ensuring UKRI services are designed to effectively meet both user and organisational needs. In todays software as a service environment, UKRI no longer builds every … service from scratch.The role holder plays a pivotal role in understanding business needs and ensuring that all platforms, whether off the shelf like UKRIs Oracle Fusion or in house developed services such as The UKRI Funding Service and Databank work together as an integrated digital ecosystem that serves our staff, stakeholders and wider external communities.Users are demanding.Services cannot … a seamless experience for users, reducing manual processing and improving outcomes.It ensures the technology we invest in is an enabler to success. This includes the application of user-centred design techniques and processes throughout the full lifecyclefrom initial concept through to delivery. The role provides expert guidance on UK Government digital standards and ensuring services are secure, compliant and More ❯

Time (minimum 0.8 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available Closing Date: Sunday 9th November 2025 About the role The Head of Product and Design is responsible for ensuring UKRI services are designed to effectively meet both user and organisational needs. In today's software as a service environment, UKRI no longer builds … every service from scratch. The role holder plays a pivotal role in understanding business needs and ensuring that all platforms, whether off the shelf like UKRI's Oracle Fusion or in house developed services such as The UKRI Funding Service and Databank work together as an integrated digital ecosystem that serves our staff, stakeholders and wider external communities. … seamless experience for users, reducing manual processing and improving outcomes. It ensures the technology we invest in is an enabler to success. This includes the application of user-centred design techniques and processes throughout the full life cycle-from initial concept through to delivery. The role provides expert guidance on UK Government digital standards and ensuring services are secure More ❯

Time (minimum 0.8 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available Closing Date: Sunday 9th November 2025 About the role The Head of Product and Design is responsible for ensuring UKRI services are designed to effectively meet both user and organisational needs. In today's software as a service environment, UKRI no longer builds … every service from scratch. The role holder plays a pivotal role in understanding business needs and ensuring that all platforms, whether off the shelf like UKRI's Oracle Fusion or in house developed services such as The UKRI Funding Service and Databank work together as an integrated digital ecosystem that serves our staff, stakeholders and wider external communities. … seamless experience for users, reducing manual processing and improving outcomes. It ensures the technology we invest in is an enabler to success. This includes the application of user-centred design techniques and processes throughout the full lifecycle-from initial concept through to delivery. The role provides expert guidance on UK Government digital standards and ensuring services are secure, compliant More ❯

the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop … anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. Preferred More ❯

Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital & Data team working alongside product … design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner … with the following technologies to ensure scalable, high-performance applications: .NET (including Entity Framework 6 and Core, ASP.NET MVC and MVC Core) CSS, HTML, JavaScript/Typescript REST API design Microsoft SQL Server, MySQL, Postgres AWS What you can expect Work to agile best practices and cross-functionally with multiple teams and stakeholders. You'll be using your technical More ❯

Work on diverse projects across sectors and platforms. Join a collaborative, purpose-driven design team. Enjoy flexible working, personal development and wellbeing benefits. We’re hiring a Product Designer on behalf of a creative technology studio that’s passionate about crafting digital experiences that matter. You’ll be joining a team that blends design thinking with technical rigour … and the planet. What you’ll be doing As UX/UI Designer , you’ll be central to shaping user-centred digital experiences. You’ll work across the full design lifecycle — from research through to prototyping and delivery. You’ll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience … across process-driven User Experience Design as well as high-fidelity user interface design, you’ll map user journeys and design wireframes and prototypes across a range of projects. You’ll design branded visuals and contribute to design systems that scale across platforms. This role is varied and hands-on. You’ll be involved in More ❯

The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help solve real … in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user researchers and user-centred design team, including maintaining guidance documentation and research insights, providing support with user recruitment and testing, and advocating user-centred design across the business. Your key duties The Industrial … Placement for User Research will: provide support for user-centred design teams including user recruitment, note taking, presenting research findings, creating research reports, and maintaining guidance documentation and templates be supported to work collaboratively with teams, understanding the importance of team dynamics, collaboration and feedback be aware of the need for careful analysis of research data to produce clear More ❯

The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help solve real … in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user researchers and user-centred design team, including maintaining guidance documentation and research insights, providing support with user recruitment and testing, and advocating user-centred design across the business. Your key duties The Industrial … Placement for User Research will: provide support for user-centred design teams including user recruitment, note taking, presenting research findings, creating research reports, and maintaining guidance documentation and templates be supported to work collaboratively with teams, understanding the importance of team dynamics, collaboration and feedback be aware of the need for careful analysis of research data to produce clear More ❯

The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help solve real … in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user researchers and user-centred design team, including maintaining guidance documentation and research insights, providing support with user recruitment and testing, and advocating user-centred design across the business. Your key duties The Industrial … Placement for User Research will: provide support for user-centred design teams including user recruitment, note taking, presenting research findings, creating research reports, and maintaining guidance documentation and templates be supported to work collaboratively with teams, understanding the importance of team dynamics, collaboration and feedback be aware of the need for careful analysis of research data to produce clear More ❯

The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help solve real … in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user researchers and user-centred design team, including maintaining guidance documentation and research insights, providing support with user recruitment and testing, and advocating user-centred design across the business. Your key duties The Industrial … Placement for User Research will: provide support for user-centred design teams including user recruitment, note taking, presenting research findings, creating research reports, and maintaining guidance documentation and templates be supported to work collaboratively with teams, understanding the importance of team dynamics, collaboration and feedback be aware of the need for careful analysis of research data to produce clear More ❯