Consultant - Manager - Service Designer - Tech Consultancy - Defence & Security
- Hiring Organisation
- Deloitte
- Location
- Bristol, Gloucestershire, United Kingdom
- Salary
- £ 70 K
will include: Conducting research and analysis to understand user needs, pain points, and behaviours across large and complex journeys.Collaborating with stakeholders to define measurable service goals and objectives.Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience.Integrating design decisions across the multiple layers involved in delivering and running a service, including people, process, policy, legal, data, technology etc.Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals.Facilitating workshops and co-design sessions with users ...