26 to 31 of 31 Service Management Jobs in Leeds

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre‐sales activity. Work closely with Product, Engineering, Security, Data, Operations ...

technical architecture. Simplifying and modernising the technology estate. Improving data architecture, quality, governance and accessibility. Strengthening cybersecurity, resilience and technology risk management. Improving service management and operational performance. Managing key technology suppliers, contracts and outsourced services. Prioritising technology investment and strengthening project delivery. Developing the technology team … Technology strategy and architecture. Legacy modernisation and systems integration. Data and information management. Cybersecurity and operational resilience. Technology transformation and change. Supplier and outsourced service management. Technology budgets and investment. Governance and programme delivery. Executive and Board-level stakeholder engagement. Experience within pensions, financial services, insurance or another regulated ...

this could be the role for you. Key responsibilities Provide senior-level support across a range of Cisco UC and collaboration environments Manage incidents, service requests and problems in line with customer SLAs Act as an escalation point for complex and high-priority Cisco voice incidents Troubleshoot issues across … required Essential experience Previous experience in a Cisco UC, Voice or Collaboration Engineer position Experience supporting managed services or working within an MSP or service provider environment Strong hands-on experience with Cisco Unified Communications Manager (CUCM) Good knowledge of Cisco Unity Connection, IM and Presence, Expressway and CUBE ...

annum, dependent on experience Leeds - Office Based with UK Travel 30 days holiday (increasing by one day per year of service, up to 35 ) + Bank Holidays + Work Anniversary Day Off Excellent career growth opportunities in a thriving start-up environment Benefits include Wellbeing Support, Bright Exchange Discounts … ongoing improvements across onboarding and enablement processes. Experience within a SaaS business, training or enabling customers (SMB to Enterprise), preferably AI/Field Service Management SaaS. The ability to simplify and explain technical concepts such as workflows, integrations or APIs. Experience designing structured training programmes or learning journeys. ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...