2 of 2 Service Management Jobs in the North East

continuity across business-critical systems, and working across a broad Microsoft-focused technology estate. Key Responsibilities: Core Infrastructure Services (Microsoft ecosystem) Identity & Access Management (Entra ID/Azure AD) Virtualisation platforms (Hyper-V/enterprise virtualisation technologies) Cloud Platform administration (Microsoft Azure) Business Continuity & Resilience practices across systems … networking fundamentals Scripting/programming concepts (e.g., PowerShell, Python, Bash) Desirable Experience: Exposure to formal project frameworks (e.g., Agile, Prince2) Understanding of ITIL and service management practices Proven ability to troubleshoot multi-layered technical issues Strong documentation and communication skills, with confidence engaging stakeholders at all levels Benefits ...

responsible for the health, performance, and evolution of a suite of critical enterprise platforms spanning Finance, HR, Operations, Customer & Commercial, and Service Management. These platforms matter - when they work well, the business moves faster and smarter. You'll lead a talented group of platform and specialist engineers … complex environments Strong understanding of enterprise platforms (ERP, HCM, CRM, ESM or similar) and integrations A track record of improving reliability, performance, and service quality Confidence working with senior stakeholders and third-party vendors A mindset that balances stability today with innovation for tomorrow Why apply If you enjoy ...