10 of 10 Service Management Jobs in the North East

Business Unit: Technology Operations and Cyber Security - IT Service Protection Salary range: £40,000 - £50,000 per annum DOE + Benefits Location: UK Hybrid - Glasgow or Gosforth Contract type : Permanent Our Team The world is changing and so are we. That is why we are a home … brave. You want to do big things, and we have the roles to make that happen. An exciting opportunity has arisen within IT Service Protection team for a Senior Service Introduction Technician within Technology Operations and Cyber Security. This multidisciplinary role is a great opportunity to engage across ...

Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service … their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This ...

DWP. Digital with Purpose. Join DWP as an Operations Technical Service Manager and play a critical role in protecting and supporting the live digital services that millions of people rely on every day. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … knowledge and experience will you need? Previous knowledge, background and experience of working in live operations areas environment. Demonstrable knowledge and experience of Problem Management, with a focus on risk analysis & mitigation and root cause analysis. Working knowledge and experience of Change Management, with a focus ...

testing. Experience of dealing with systematic and process issues, analysing complex data to report back to both technical and non-technical staff. Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues. Desirable Experience of healthcare environments Proven experience in the development of computer … technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications Desirable ITIL Foundation Certificate in IT Service Management Customer Service Qualifications or training Training and experience of data analysis Disclosure and Barring Service Check This post is subject ...

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager to join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement roadmap initiatives, and manage ...

worldwide team that is empowered to operate the activities within their assigned function. Daily activities will focus heavily on request, event and incident management and direction will be provided by the Information Security Manager. Norton Rose Fulbright is committed to the professional development of its staff. There will … Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security infrastructure, including EDR, vulnerability management tools, DLP solutions, and removable media encryption. Working knowledge of cloud based web and email filtering solutions such as , Zscaler, Mimecast, Proofpoint, or Cisco. ...

Systems Manager and work in close association with the Senior Systems Support Analysts. The post holder will ensure that users receive the best possible service in terms of data quality, system availability, technical and operational support. Person Specification Special Skills & Knowledge Essential Demonstrable skills in Structured Query Language … development environments Database environments Experience with computer systems and software to allow configuration changes to be managed through thorough controlled procedures and testing Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues. Desirable Experience of healthcare environments Systems development environments Qualifications Essential Higher ...

continuity across business-critical systems, and working across a broad Microsoft-focused technology estate. Key Responsibilities: Core Infrastructure Services (Microsoft ecosystem) Identity & Access Management (Entra ID/Azure AD) Virtualisation platforms (Hyper-V/enterprise virtualisation technologies) Cloud Platform administration (Microsoft Azure) Business Continuity & Resilience practices across systems … networking fundamentals Scripting/programming concepts (e.g., PowerShell, Python, Bash) Desirable Experience: Exposure to formal project frameworks (e.g., Agile, Prince2) Understanding of ITIL and service management practices Proven ability to troubleshoot multi-layered technical issues Strong documentation and communication skills, with confidence engaging stakeholders at all levels Benefits ...

qualifications Excellent written and verbal communication skills across technical and non-technical audiences Critical thinking and problem-solving ability Working knowledge of IT service management Ability to meet deadlines while managing shifting priorities Confidence working independently and collaboratively as part of a wider team Devonshire is an equal ...

leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation ...