1 to 25 of 1,213 Service Management Jobs in England

Service Integration Manager - Cyber

Location
Greater London, England, United Kingdom
could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. Role Summary The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA, Americas Division … Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement. Operating within the EMEA-led SIAM integration hub, the role will coordinate Cyber teams, regional technology teams, intragroup ...

Service Owner

Location
City Of London, England, United Kingdom
looking for an experienced Service Owner to join the a central governments key programme, taking ownership of one of its key service lines. The role will hold end-to-end responsibility for the performance, development and continual improvement of the service throughout its lifecycle. … service definition and roadmap, oversee operational performance and risk, manage supplier relationships and ensure the service continues to meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams ...

SERVICE MANAGEMENT CONSULTANT

Location
Greater London, England, United Kingdom
Career Opportunities: Service Management Consultant (11455) Requisition ID 11455 -Posted 10/01/2026 - Years of Experience (1) - Consulting - Where (1) Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading … Media, and the Internet of Things. Reply's services include Consulting, System Integration, and Digital Services. Role Overview: We are looking for an ambitious Service Management Consultant (3-5 years’ experience) ready to move beyond traditional ITIL and help clients redesign how technology services are delivered and managed. ...

Service Management Analyst

Location
Greater London, England, United Kingdom
Title: Service Management Analyst Reports to: Manager, Service Management Department: Service Management Location: London, United Kingdom – Remote Schedule: 9:00 AM – 6:00 PM Eastern Time Term: International Contractor About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support … strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Position Overview We are seeking a Service Management Analyst to join our growing Service Management team. This is a proactive, client-facing role responsible for improving service ...

Senior Service Design & Transition Analyst

Location
Greater London, England, United Kingdom
Title Senior Service Design & Transition Analyst Job Description The Service Design & Transition Analyst plays a key role in ensuring that new or changed technology services are designed, governed, transitioned, and accepted into live operations in a controlled and value-led way. Aligned to ITIL principles, the role supports … organisation’s Service Value System by helping teams co-create business value through services that are fit for purpose, fit for use, resilient, supportable, secure, and operationally ready. The role works across the end‐to‐end service value chain, engaging early with project, product, architecture, security, operations, suppliers ...

IT Service Management Lead

Hiring Organisation
Hargreaves Lansdown
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Service Management Lead and their team is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major incident … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the service management team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM ...

Head of Service

Location
Manchester, England, United Kingdom
career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.Description The Head of Service is responsible for the delivery, performance and continual improvement of all IT services across Xeinadin. The role ensures a consistent, reliable and customer-focused … service experience for colleagues across the UK and Ireland.The post holder will lead service management, supplier performance, service reporting, major incident management and service improvement. They will establish and maintain a single service standard across the business while driving adoption of ITIL best ...

IT Service Manager

Hiring Organisation
Southwark Council
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£61,491 - £76,485 per annum
shape how technology serves one of London's most ambitious boroughs. Southwark is building a brand new Digital and Resident Experience, and as IT Service Manager, you will be the single point of ownership for how service quality is defined, held to account and improved across it, setting … standards that the Service Desk, technical teams and suppliers work to. You'll join at a genuinely exciting time for the council, as we invest in our people and technology to better serve more than 300,000 residents across Southwark's diverse communities. You'll build the service ...

ICT Service Delivery Manager

Hiring Organisation
Flat Fee Recruiter
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Contract, Part Time, Work From Home
Salary
£55,000
Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday 19 and Friday … November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service ...

DESNZ – ITSM Process Controller

Location
Greater London, England, United Kingdom
andwe’llinvest in you!. Job Description We are looking for a skilled and results-oriented ITSM Process Controller, dedicated to an ASPIRE Managed Service customer - Department of Energy Security and Net Zero-Provision (DESNZ). This is a hybrid role, which must be delivered from within the United … eligible for Security Clearance. The ITSM Process Controller will be accountable for the day-to-day operation of Incident, Request, Change, Configuration and Knowledge Management processes, whilst provides oversight of service management workflows within the Jira Service Management solution. Key Responsibilities: Own and govern ...

Service Management Consultant

Hiring Organisation
FryerMiles
Location
Corsham, Wiltshire, United Kingdom
Employment Type
Part-Time
Salary
£520.00 - £540.00 per day
Service Management Consultant – SC Cleared – £520–£540 per day – Corsham – Contract until March 2027 FryerMiles are delighted to be working with a Defence consultancy to recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement … ITIL-aligned service management processes across a complex cloud environment. Key Responsibilities: Design, implement and improve ITIL-aligned service management processes. Support Incident, Change, Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI) activities. Support the transition of new services into operational ...

Service Management Consultant

Hiring Organisation
FryerMiles Recruitment
Location
Corsham, Wiltshire, South West, United Kingdom
Employment Type
Contract
Contract Rate
£520 - 540 per day
Service Management Consultant – SC Cleared – £520–£540 per day – Corsham – Contract until March 2027 FryerMiles are delighted to be working with a Defence consultancy to recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement … ITIL-aligned service management processes across a complex cloud environment. Key Responsibilities: Design, implement and improve ITIL-aligned service management processes. Support Incident, Change, Problem, Service Request and Knowledge Management. Drive Continual Service Improvement (CSI) activities. Support the transition of new services into operational ...

Infrastructure and Operations Senior Manager

Location
Birmingham, England, United Kingdom
services. The role ensures technology services are secure, resilient, reliable and cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk … ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement and effective supplier engagement across the IT estate. Main missions and results Develop and maintain Infrastructure and Operations strategies and technology roadmaps ...

Cyber Security Service Integration Manager

Hiring Organisation
Huxley Associates
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Cyber Service Integration Manager This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team Role details Title: Service Integration Manager - Cyber Salary … Focus of the role: the first-line service-management framework for Cyber services Location: London City and home working hybrid (50/50%) The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA ...

Cyber Security Service Integration Manager

Hiring Organisation
Huxley Associates
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£80000 - £120000/annum bonus
Cyber Service Integration Manager This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team Role details Title: Service Integration Manager - Cyber Salary … Focus of the role: the first-line service-management framework for Cyber services Location: London City and home working hybrid (50/50%) The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA ...

Cyber Service Integration Manager

Hiring Organisation
Huxley Associates
Location
London, UK
Employment Type
Full-time
Cyber Service Integration ManagerThis is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber teamRole detailsTitle: Service Integration Manager - CyberSalary: 80,000 - 120,000Focus … role: the first-line service-management framework for Cyber servicesLocation: London City and home working hybrid (50/50%)The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA, Americas Division (inc Canada ...

Senior Service Introduction Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£65,000
Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Senior Service Introduction Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£65,000
Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Senior Service Introduction Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent
Salary
£65,000
Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Senior Service Introduction Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Guildford, Surrey, South East, United Kingdom
Employment Type
Permanent
Salary
£65,000
Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Senior Service Introduction Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£65,000
Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Senior Service Introduction Manager

Hiring Organisation
National Highways
Location
London, UK
Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

Service Owners x3

Hiring Organisation
Summer Browning Associates
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£NEG Excellent Day Rate
supporting a Central Government client seeking three experienced Service Owners for a major secure, cloud-first transformation programme. Ideal candidate will hold or have held Security Clearance and worked in Tier 2, SECRET-grade or similarly secure environments such as defence. Hybrid London based Service Owner - Service Experience Proven experience as a Service Owner, Head of Service Management, Service Delivery Manager or equivalent senior role.Lead end-to-end service management, service desk, portals, self-service, NOC/APM monitoring and continual improvement. implementing service automation, self-service ...

ITSM Lead

Hiring Organisation
Southwark Council
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£56,154 - £63,723 per annum
Southwark is building a brand-new Digital and Resident Experience, and as ITSM Lead, you'll own the design, documentation and operation of the service management processes and platform that everything else depends on. You'll join at a genuinely exciting time for the council, as we invest … Board, step in as major incident manager when it matters most and develop the ITSM Engineer who reports to you. If you're a service management professional who wants to build mature, consistent practice from the ground up and make a genuine difference to the services residents rely ...

Service Asset and Configuration Management (SACM)

Location
Brampton, England, United Kingdom
Description Service Asset and Configuration Management (SACM) Clearance Level - High (Active or eligibility to gain DV STRAP) Location: Huntingdon UK UNLEASH YOUR POTENTIAL The Service Asset and Configuration Management (SACM) is part of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets and Service Configurations within the service for Leidos customers. The primary objective of the SACM Lead is to use the Leidos SACM product set (People, Process, Technology etc.) to define and manage the configuration elements of services that are user-centric. Responsible for the delivery ...