Service Management Jobs in England

AWS Service Manager - Suffolk My client are a well-established Networking and Cloud Services company based in Suffolk. Founded over 100 years ago the business has now significantly grown and due to recent successes means they are looking to expand even further. They pride themselves on empowering their people, providing real value to their clients by delivering sustainable cloud solutions... more ▸

IT Project Coordinator/ IT Project Analyst- Manchester- Up to £38,000. PMO Analyst/ PMO Coordinator/Project Analyst/ Delivery Lead/ PMO Support Specialist/ Service Management/ Projects/ Project Administrator/ IT Projects. Sponsorship not supported. My client are a multi-billion Dollar privately-owned Managed Services organisation, who are growing in the UK, so this is an exciting time to join. They are looking for a PMO Coordinator/Analyst with a background working within... more ▸

Excellent role on offer for a Manager, looking to work for a leading global manufacturer who offer the opportunity to build a long-term career. Do you have a background in Construction, Heavy Plant or similar equipment? Do you have management experience? Established for 70 years this global company employ over 42'000 people and turnover over £8 Billion. As experts in the manufacture, supply, service and repair... more ▸

Service Design for new/updated infrastructure components to meet the business defined SLAs and OLAs, escalating any shortfalls where appropriate to key stakeholders and Accountable Executive and to incorporate all of the ITIL framework processes. Identify, document and with approval implement Continual Service Improvements to the Service Design and Transition... more ▸

We are looking for an experienced Service Delivery Manager to join a reputable and rapidly expanding business near York. Currently expanding across the European market after a record breaking year, this company needs a Service Delivery Manager to take responsibility over this new & rapidly expanding part of the business. You will help to build, manage and maintain the IT Partners - also... more ▸

We are looking for an experienced Service Delivery Manager to join a reputable and rapidly expanding business near York. Currently expanding across the European market after a record breaking year, this company needs a Service Delivery Manager to take responsibility over this new & rapidly expanding part of the business. You will help to build up, manage and maintain the IT Partners across... more ▸

As a Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. You will be responsible for incidents and escalating them where necessary to see them through to resolution. If you can fix it, great, if not, no need to worry, you will have all the support you... more ▸

As a Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. You will be responsible for incidents and escalate them where necessary to see them through to resolution. If you can fix it, great, if not, no need to worry, you will have all the support you... more ▸

DEVOPS MANAGER // DEVOPS // APPLICATION SUPPORT // NOTTINGHAM/REMOTE // INITIAL 3 MONTHS // £450/DAY UMBRELLA. REED Technology are working with a client in Nottingham who require a DevOps (Support) Manager to address the organisation's need to ensure application issues are addressed within their SLA. The manager will also take responsibility to address future support needs for all applications across the whole DevOps/Applications... more ▸

Key Event Management (ITIL) SME / Service Delivery. Global Consultancy. London, UK. Salary: £40 - 55k depending on experience, plus benefits package. As a tier 1 preferred supplier to one of the world's leading consultancies we have be asked to assist with the search and selection of a Key Event Management (ITIL) SME. You will be accountable for the success delivery of temporary planned Key Events and Unplanned... more ▸

You will be joining as a Service Desk Lead and will be responsible for 1st and 2nd line functions that will be supporting the business across desktop and retail systems. This organisation have a long history of outstanding customer experience and believe that the same principles should be in place... more ▸

As a Senior Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. You will be responsible for incidents and escalating them where necessary to see them through to resolution. If you can fix it, great, if not, no need to worry, you will have all the help... more ▸

The Department for Environment, Food and Rural Affairs (Defra) plays a vital role at the heart of UK life. The wide-ranging work we do includes safeguarding the natural environment, supporting the UK's world-leading food and farming industries, sustaining a thriving rural economy and leading the engineering of the nation's defences against natural threats and hazards. Join Defra and you will... more ▸

Key Skills/Experience: Experienced implementing ServiceNow. Solid experience providing SericeNow support. Knowledge of ITIL processes. Experience using web technologies JavaScript, HTML, XML, CSS. Strong Communication skills. Knowledge of Service management methodologies. Financial services background. more ▸

ITSM Service Design Manager - 6 month Inside IR35 Contract - £500/550pd. Our client a leading exchange is urgently searching for a ITSM Service Design Manager on an initial 6 month contract to manage and govern the Service Design and Introduction Process for their organisation. The idea candidate will also have knowledge and practical experience managing service transition in a complex IT environment. In this... more ▸

We are looking for a Solution Architect with expertise within the HR domain. This is for an initial short peice of work which will lead to a larger programme. Experience: * Great experience on Workday in a senior functional/configuration role, spanning multiple domains. * Relevant experience in major global Tech organisation. *... more ▸

Manage a large global Service Desk in accordance with scope, budget and strategic plans. The scope (80K users across 65 countries) encompasses managing the delivery of services from an external provider to ensure optimal performance in line with agreed service levels and supporting the client engagement process to ensure satisfaction with services. Typical activities include service level management, supplier... more ▸

Role: IT Service Manager Location: West Sussex Salary: £50,000 Start Date: ASAP One of the UK's biggest pension firms is looking for a IT Service Manager. This is a great role for an experienced service manager, who has experience supporting and defining change management processes. You will be part of a growing team and an organisation that is going through a massive digital transformation. Key Skills/Experience:... more ▸

Are you an IT Service or Service Delivery Manager and looking for your next position within a great organisation? If so, I would be keen to speak with you regarding an exciting, fully remote role we have to manage the European IT Service Delivery function of my client. Responsibilities will include, but are not limited to: Account Management - collecting and reviewing KPI data in support of improvement activities. Incident... more ▸

Are you an IT Service or Service Delivery Manager and looking for your next position within a great organisation? If so, I would be keen to speak with you regarding an exciting, fully remote role we have to manage the European IT Service Delivery function of my client. Responsibilities will include, but are not limited to: Account Management - collecting and reviewing KPI data in support of improvement activities. Incident... more ▸

Operations / Service Manager (Automation) £53,000 - £58,000 + Bonus + Company Car + Company Benefits Welwyn Garden City, (Hatfield, St Albans, Potters Bar Hertford, Watford) Do you Operations / Service Management experience within an Automation or Manufacturing background, looking for an autonomous position where you will report directly to Director level within a market leading, global company? On offer is the opportunity to play a key part... more ▸

We are currently recruiting for a contract Project Manager with experience of managing end user service transformation projects and ServiceNow improvements including enhancements and developments. Key experience required for the role would be:- Experience of managing end user service transformation projects. Experience of managing ServiceNow improvements inc enhancements/development. Shift left implementation. Proven ability of not just project management... more ▸

"Design and deliver to clients leading edge Cloud Based Virtualised Modern Workplace Solutions!" Cloud Design Engineer - Virtual Desktop Infrastructure (VDI) - Windows Virtual Desktop (WVD) £60,000pa to £70,000pa + Excellent Benefits Package VDI and WVD - Virtual Desktop Infrastructure (VDI), Azure, Windows Virtual Desktop (WVD), Citrix Cloud, Citrix Workspace, Windows 10 Virtual Desktop, Microsoft Modern Workplace, Azure,... more ▸

Job Title: Infrastructure Business Analyst. Location: Potters Bar. Type: 12 Month Fixed Term Contract Description Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West... more ▸

Job Title: Technical Delivery Specialist Location: Remote/ London Duration: 3-6 months Rate: Up to £319 per day based on relevant experience This role will fall inside IR35, applicants must be willing to go through the SC clearance process. On request, release emails quarantined by O365 ATP in line with policy and processes to ensure operational needs/ activity are met and not interrupted. Content... more ▸

ustomer Success Manager. London. A global leader in Management Consultancy, are seeking a Customer Success Manager to join an expanding team. Working closely with product managers and clients on new exciting projects with an emphasis on financial services this a role that could take your career to the next level. Leaders entrust our client to solve industry-defining challenges in strategy, information technology, digital... more ▸

Leeds Beckett University is an exciting, modern University in one of the most vibrant student cities in the UK. Within the University there is a strong, centralised IT department with a remit to deliver forward looking and creative solutions in support of learning and teaching, and of the student experience as a whole. We are seeking an experienced. Infrastructure Operations Specialist. Purpose of the Role: This post is responsible for the... more ▸

Are you an aspiring Infrastructure Technician looking to start your career with a well-established and evolving company? At Service Geeni, their efficient cloud-based service management software helps you to work smarter. So it's no wonder that they are the first choice for many organisations across the UK; regardless of size or sector. They understand that your I.T demands can change over time and... more ▸

Infinium have an exciting opportunity for a. Service Delivery Manager. to join their team. Location: Preston Home / Office working. Salary: Up to £45,000, plus on-call. Hours: 40 hours (Monday to Friday) + On Call Allowance. About Us: Founded in 2002, Infinium are an experienced team of IT & Wi-Fi specialists supporting Holiday Parks across the UK. Infinium are experiencing a truly exciting period of growth and we are looking for enthusiastic... more ▸

We at NRG are working very closely with our industry leading, resort-based client in the Northeast to help find a highly proficient IT Service Delivery Engineers. One who can assist them at a time of great investment, infrastructure changes and exciting IT projects. The responsibilities of the role are as follows: Ensure calls in the service desk queue do not breach Service Level Agreements (SLAs)... more ▸

A multinational telecoms firm is seeking a capable and driven IT Change Manager to join their expanding global team, to assist with managing and maintaining incident and problem management processes in order to improve performance. Reporting directly into the Incident, Problem and Change Manager, you will assist in managing the change process, ensure that any necessary changes are reviewed, communicated... more ▸

Senior IT Service Delivery Manager (Enterprise) Location: Reading + flexible working 6 month contract. This role reports to MBNL's Head of IT Delivery, and is a key role in ensuring MBNL can achieve it's strategy to be a service-oriented organisation, address evolving customer needs and drive excellence in customer experience. MBNL's Enterprise IT systems, infrastructure and services must provide the means to support this evolution. Furthermore, MBNL... more ▸

Service Delivery Manager - Manchester - Up to £41k. Harvey Nash are currently recruiting for a Service Delivery Manager on a permanent basis, for an exciting client of ours based in Manchester. There is great opportunity for instant impact in this role, reporting directly to the Head of IT Service Management. The role: Supports the Head of IT Service Management and the Service Management Office in delivering End. to End... more ▸

Our prestigious clients are currently looking for a proven Senior Digital Service Manager required t. o support the My Planner Senior Service management lead in. A Service Manager is required with experience of ITIL service management framework to support an operational trial for a new SaaS service - My Planner. The resource capabilities are required to support Digital in testing and improving the service management approach... more ▸

We have an opportunity for a Technical Author to join the team in Peterborough. In this role you’ll bring together information from various sources, edit it and deliver appropriate content packages directly to external target audiences. We currently deliver this content to our customers primarily through knowledgebase articles, PDF documents, online Help systems, other web pages, and email. You’ll need to liaise... more ▸

We have an opportunity for a Technical Author to join the team in Peterborough. In this role you’ll bring together information from various sources, edit it and deliver appropriate content packages directly to external target audiences. We currently deliver this content to our customers primarily through knowledgebase articles, PDF documents, online Help systems, other web pages, and email. You’ll need to liaise... more ▸

IT Service Delivery Team Leader - Macclesfield - 35K DOE. Service Delivery, Client Onboarding, Incident and Problem Management, Escalation Point, Service Quality, Team Management, Managed Service Innovation, Technical Delivery, Microsoft Database Technologies, Managed Services Outstanding communication & proven leadership skills, Application Management. There is progression to a Service Delivery Manager role! You will be responsible for the IT Service delivery... more ▸

A new and exciting position has arisen within the Ministry of Justice for a Deskside Support Manager. The role will be based between two locations, HMP Winchester and HMP Isle of Wight, you will need to travel between the two locations often and expenses will be paid to cover this journey. The role; Reporting directly to the Operations Manager (Prisons),... more ▸

I am looking for a Voice Core Programme Manager with E2E project delivery experience and working or understanding of mobile/Radio/Voice Core/Transmission networks and systems specifically HLR, HSS, IMS, MGW & MBC... Key Responsibilities: Lead, engage & motivate a team of approximately 5 Project Managers and 3 Delivery Managers... Manage... more ▸

Role: Digital Service Manager Daily Rate: £50 per hour via Umbrella (Inside IR35) Length of contract: until May 2022 Location: Warrington The Service Delivery Manager role resides within the Service Management function of the Information Services Organisation (ISO). Service Delivery Managers are responsible for ensuring IT products and services provide value to the Business. Within the... more ▸

IT Service Management Analyst - Transition - London. IT Service Management Analyst required for a well-known organisation based in North-West London, where you will be responsible for the planning and coordination of services to ensure they are effectively transitioned into service operation. You will have key responsibility for the coordination of activities across projects, suppliers and service teams. This is an amazing opportunity... more ▸

Global Business Coordination is an exciting department with the objective to keep Aldi competitive in a constantly evolving retail environment. It is our job to think about how we can improve our customers lives, evolve the business, and prepare for the future on an international scale. We use state-of-the-art technology to bring about digital change that delivers real customer value; this is an opportunity for you... more ▸

The Government's newly launched "Restart" is an innovative programme, aimed at supporting individuals (participants) who are seeking employment, to help them to find work. The Delivery Manager will have management accountability for an assigned delivery area, with multi delivery sites and local partner services, ensuring that contractual and quality outcomes are achieved on time and to budget, and that... more ▸

An IT Service Delivery Manager is required for our client based in Manchester for an initial 6-month contract (possibility for extensions) The IT Service Delivery Manager will have responsibility for reviewing the service desk methodology and providing and implementing recommendations for improvement. Key deliverables for the project. Reviewing the Service Desk methodology, providing recommendations for improvement to the... more ▸

IT Incident Manager / IT Services Manager (MSP) IT Managed Services Provider, based in Haywards Heath, seeks an IT Incident Manager / Services Manager, with experience in Problem and Incident Management. Salary is to £55,000. Ideally you will have worked for an IT managed services provider (MSP) and have a technical background in IT Service Management, Service Desk Manager, Incident Manager, Problem Manager or similar. As IT Service Manager you... more ▸

ServiceNow Technical Architect. Location: London, Manchester or Edinburgh. Competitive Salary & Package (Dependent on Experience) Career Level: Consultant, Associate Manager or Manager (based on experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation,... more ▸

Our client is currently looking for an IT Service Management Analyst to join their expanding IT department and busy Change Management team on a permanent basis. The successful candidate will have an ITIL certification and experience of ensuring all IT processes and requirements have been met. Roles and Responsibilities: Liaise with Project Managers throughout each stage of the project to ensure effective delivery... more ▸

Service Delivery Manager Location: Telford, Shropshire (WFH initially due to COVID Restrictions) We are actively looking to secure a Service Delivery Manager to join Experis as one of our expert consultants, delivering services to our clients. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans... more ▸

1st / 2nd Line IT Support Analyst - Managed Services Provider. 1st / 2nd Line IT Support Analyst sought to join a fast-growing Managed Services Company, with a particular focus on serving the Professional Services Sector (Law firms, Accountancy, Financial Services). You'll join a team providing support on a variety of systems and technology including MS Windows 10 and Mac OS, Citrix, Office 365 / Exchange Online, Networking... more ▸

You will be joining one of the highest grossing online retailers in the UK, as they transform their business model, requiring a SDM to continually drive ITSM maturity. The role will be yours to sculpt but will ultimately contribute to multiple service management workstreams, manage a variety of external suppliers... more ▸

Service Desk Analyst - Windows, Active Directory, ITIL. Wednesbury - £23,000 - £30,000 + Benefits. Service Desk Analyst with strong experience and skills based around a Microsoft tech stack is sought by a scaling and dynamic business based in Birmingham. Reporting into the IT Support Manager you be joining a team responsible for providing both hardware and software support to users primarily within a Microsoft... more ▸

My client requires a Change Manager for an HR Transformation Programme - Remote initially then possibly a few days on site in Sunbury - £528 per day inside IR35. Role: To provide subject matter expertise to assist the client in developing Change Management practices and processes as part of a programme to improve operational efficiency across service management functions. He or she will need to work closely with the project... more ▸

We at NRG are working very closely with our industry leading, resort-based client in the Northeast to help find a highly proficient SQL database administrator. One who can assist them at a time of great investment, infrastructure changes and exciting IT projects. The responsibilities of the role are as follows: Work within a project-based service deliver environment that will involve completing project tasks... more ▸

Service Integration Manager / IT Service Manager / Supplier Manager Exciting opportunity within the Service Management function at a large-scale multinational group organisation; a newly-created role focussing on operational activities, in support of a growing and evolving centralised shared IT service model. As the Service and Integration Manager you will work closely with both internal teams within the Service Management / Service Desk functions... more ▸

IT Service Delivery Manager (Enterprise) Location: Reading. The. IT Service Delivery Manager (Enterprise) reports to the Head of IT Delivery, and is a key role in ensuring we can achieve our strategy to be a service-oriented organisation, address evolving customer needs and drive excellence in customer experience. Our Enterprise IT systems, infrastructure and services must provide the means to support this evolution. Furthermore, we have recently contracted... more ▸

Business Application Support Analyst. required to join an independent public body based in London. The Business Application Support Analyst role is a wide-ranging role, requiring the holder of the role to effectively provide support for a range of business-critical applications relied on by the financial audit service line. The holder of the role will support with: System maintenance and configuration. Supplier management. User... more ▸

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for a Service Delivery Manager to be based at our office in Warwick . Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our deep industry... more ▸

IT Incident Manager / IT Services Manager. IT Managed Services Provider, based in Haywards Heath, seeks an IT Incident Manager / Services Manager, with experience in Problem and Incident Management. Salary is circa £55,000. Ideally you will have worked for an IT managed services provider (MSP) and have a technical background in IT Service Management, Service Desk Manager, Incident Manager, Problem Manager or similar. As IT Service Manager you... more ▸

Solution Architect. An incredible opportunity for an innovative Solution Architect to join a world class team. Our client is best-known for developing innovative solutions for their clients globally and are now looking to optimise and enhance their capabilities further. The successful applicant will support the d evelopment of systems architecture that will meet business needs. Please note remote working... more ▸

Our prestigious client seeks an experienced ServiceNow Developer with the following must have skills and experience: Minimum of 3 years' commercial experience. Experience in advanced administering ServiceNow Platform. Enterprise or IT Service Management. Scripting knowledge ideally - JavaScript, Web Services, HTML, CSS, AJAX, Jelly. Understanding of Agile methodologies. Knowledge and work experience in JavaScript/Angular/AngularJS. Demonstrable experience in JavaScript coding. Understanding of relational... more ▸