17 of 17 Service Manager Jobs in the North West

Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services … Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role ...

Title: IT Service Desk Manager Location: Sharston, M22 4SN Salary : Up to £45,000 depending on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered … Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager ...

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership … service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. ...

Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services … Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service click apply for full job details ...

client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, youll be the heartbeat of IT support operations, overseeing … running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. Youll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Role: Service Desk Manager Location: Ashton-under-Lyne Salary: £52,022 - £57,187 per annum (plus car allowance of £5,052 per annum) Benefits: Flexible … working arrangements, Pension, Occupational Sick Pay, BHSF Health Membership About the role: We are looking for an experienced and people-focused IT Service Desk Manager to lead our frontline IT support and workplace technology services. The Service Desk Manager is accountable for the comprehensive ...

Software Service Delivery Manager Remote (UK)/Quarterly travel Salary £50,000 – £55,000 A specialist software company with a strong international reputation is looking for a Software Service Delivery Manager to take ownership of its customer support function and drive meaningful improvements across … service delivery, release management, and ITSM processes. This is a critical leadership supporting a customer base of around 50–70 accounts in real depth. You won't be managing a ticket queue in the thousands; you'll be owning relationships, leading a small high-performing support team, and building ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement … support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured ...

Customer Service Specialist Portfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they ...

Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external … stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities. Key Accountabilities Lead and support ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build … purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into ...

plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build ...

have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team , based in A&O Shearman's Belfast office. Is this the role you are looking for If so read on for more details, and make sure to apply today. Information Technology … Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third ...

Services Account Manager, you will be responsible for managing and growing a portfolio of key client accounts, ensuring a high standard of service delivery while identifying opportunities to expand existing relationships and increase revenue. You will act as a trusted point of contact for clients, supporting them … credibility and trust with clients and internal teams. Commercially aware, with experience identifying opportunities to grow existing accounts and increase revenue through excellent client service and delivery. Able to review and assess candidate profiles effectively, ensuring high-quality submissions that align closely to client requirements. Organised and capable ...

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of ...