14 of 14 Service Manager Jobs in the North West

ITSM Service Manager + Long term project + High security clearance required + Fully onsite in North West + £600 to £700 per day - Inside IR35 + DV Cleared Overview The ITSM Service Manager is responsible for managing and delivering security services across … systems, data, and services while ensuring security is embedded into project delivery-not bolted on at the end. We're looking for an experienced Service Manager to take ownership of IT service delivery across a fast-paced, business-critical environment. This role sits at the heart ...

Service Manager ( DV Cleared ) Outside IR35 - £600P/D based on experience 6 Months Contract Onsite everyday at Preston We are looking for a DV-cleared Service Manager to support the delivery and operation of secure IT and digital services. ABOUT THE ROLE … Service Manager will be responsible for providing clear, structured service management input into programme, supporting governance and decision-making processes. You will play a central role in establishing, governing, and assuring service models across complex, multi-partner environments, ensuring services are resilient, compliant ...

Role: Service Desk Manager Location: Blackburn (Hybrid Working) Salary: £45,000 (depending on experience) A growing Managed Service Provider based in Blackburn is looking to bring on an experienced Service Desk Manager to lead and develop their technical support team. This … fantastic opportunity for someone with strong leadership skills and a background in IT support environments to take ownership of a busy service desk and drive service excellence. You’ll be responsible for overseeing the day-to-day operations of the support team, ensuring tickets are managed effectively, service ...

Service Transition Manager Central Manchester (Hybrid - 2 days on-site) Up to £60,000 + 10% Bonus About the Role Join a modern, product-led tech environment where you'll take ownership of transitioning new digital services into live operation. You'll work across product, engineering … operations to ensure services are reliable, scalable, and ready to perform from day one. Key Responsibilities Lead end-to-end service transition for new products and features. Embed service readiness into product design, ensuring strong performance, observability, and supportability. Maintain SLAs, SLOs, and service documentation. Build ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations … sitting with clients to align our technical roadmap with their business growth. Financial & Commercial Stewardship: Full P&L awareness. You'll manage budgets, service costs, and identify where we can lean up or scale up. Team Leadership & Culture: You will direct cross-functional teams, ensuring that the 'silo' mentality ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect … user experience and the mentor responsible for building a world-class technical support culture. The Mission As the Service Desk Manager, you will own the end-to-end delivery of IT support services. You will be responsible for ensuring that our internal teams stay productive, our systems ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position ...

Customer Service Account Manager Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first … point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular ...

Service Delivery Manager - Lancashire - Hybrid/Remote As our Service Delivery Manager, you will have total oversight of our service lifecycle-from the initial client handshake to the final technical resolution and everything in between. What you will oversee End-to-End Operations ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect ...

seeking a motivated and forward-thinking Service Delivery Manager (known internally as an Operations Manager) to lead our service delivery team supporting children and young people affected by crime across Lancashire. This is a full-time, fixed-term role to provide maternity cover. … high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development. Key Responsibilities: In this role you will: Manage and monitor service performance against KPIs and business plans. Lead and support your team through ...

seeking a motivated and forward-thinking Service Delivery Manager (known internally as an Operations Manager) to lead our service delivery team supporting children and young people affected by crime across Lancashire. This is a full-time, fixed-term role to provide maternity cover. ...

line support when required. This is a hands-on leadership role combining technical authority, operational oversight, and team development within a fast paced IT service environment. Key Responsibilities Lead technical design, implementation, testing, and transition of customer solutions into support. Act as the senior escalation point for high-priority … complex incidents. Oversee service quality across networking, security, cloud, infrastructure, and communications technologies. Ensure strong governance around monitoring, patching, licensing, change control, and documentation. Drive problem management and root cause analysis to improve service stability. Mentor and develop senior engineers, creating clear progression pathways. Collaborate with project ...