1 to 25 of 282 Service Manager Jobs in the UK

Barnsley Council have an exciting opportunity for a System Service Manager to join the team based in Barnsley . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £68,076 - £73,366 per annum. Are you passionate about driving forward innovative new approaches to support our Barnsley … residents to benefit from work? We're looking for a skilled System Service Manager to help make Barnsley the place of possibilities. As part of our Employment and Skills team, we are looking for a dynamic and strategic Systems Service Manager to deliver Barnsley's trailblazing approach to creating better Pathways to Work. Learn … onto our wider Barnsley 2030 Strategy and our Inclusive Economic Growth Strategy, working to empower our communities to thrive. Your role in our journey Working in collaboration with System Service Managers across South Yorkshire, you'll be responsible for driving this initiative forward to create a simplified employment and skills eco system. Your role as System Service Manager More ❯

and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment. About the role An Enterprise Service Manager at Expereo plays a pivotal role in overseeing the service experience of large enterprise customers, ensuring seamless service delivery, exceptional customer satisfaction and continuous … service improvement. This role requires a strategic, proactive approach to managing service operations, acting as a key liaison between customers, internal teams and global service providers. The Enterprise Service Manager plays a vital role in customer retention and growth by delivering exceptional service performance, optimising response and resolution times and driving improvements in … service management processes. Responsibilities Here are how your day-today responsibilities of the role will look like, but are not limited to: Act as the primary point of contact for assigned customers, ensuring a high level of engagement and satisfaction. Conduct regular service reviews (Monthly or quarterly) providing insights into service performance, improvement initiatives and future service More ❯

IT Service Delivery Manager - Lewes, East Sussex/HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a … prestigious Emergency Services organisation. Hybrid/Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes/East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a … fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings More ❯

outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager Ely £40,415 - £42,542 per year 40 hours per week - Monday to Friday - 8:00am - 4:30pm We are looking for a Service Delivery Manager to join our Day to Day (DTD) Operations team based in Ely. As Service Delivery Manager you will cover different sites across the East. Your daily activities will include coordinating the operatives on repairs/installation and organising the team to work on all stock across the region, reacting to and dealing … based taking calls from operatives and the CSC. You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to ensure these represent value for More ❯

Service Delivery Manager – 6 Month Contract – Hybrid – Midlands VIQU have partnered with an organisation based in the Midlands, who are seeing a Service Delivery Manager to ensure service continuity during a period of transition and change. The successful Service Delivery Manager will support ongoing process alignment, manage an IT team … as well as 3rd party vendors, and be responsible for service performance. Key responsibilities: Lead and manage a small IT service team. Act as the accountable lead for BAU IT service delivery, ensuring services remain stable, effective, and meet business needs. Participate in and lead service reviews, monitoring performance and ensuring incidents, problems, and requests are … managed in line with SLAs. Build strong relationships with key stakeholders, ensuring clear communication of service performance, risks, and improvement initiatives. Collaborate closely with third-party vendors to ensure contractual obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure More ❯

Service Delivery Manager – 6 Month Contract – Hybrid – Midlands VIQU have partnered with an organisation based in the Midlands, who are seeing a Service Delivery Manager to ensure service continuity during a period of transition and change. The successful Service Delivery Manager will support ongoing process alignment, manage an IT team … as well as 3rd party vendors, and be responsible for service performance. Key responsibilities: Lead and manage a small IT service team. Act as the accountable lead for BAU IT service delivery, ensuring services remain stable, effective, and meet business needs. Participate in and lead service reviews, monitoring performance and ensuring incidents, problems, and requests are … managed in line with SLAs. Build strong relationships with key stakeholders, ensuring clear communication of service performance, risks, and improvement initiatives. Collaborate closely with third-party vendors to ensure contractual obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure More ❯

A leading and expanding IT services provider are looking for a key new hire as the business evolves and continues to take on new customers, to join in a Service Desk Manager/Service Delivery Manager role. Overseeing a small but growing team of analysts and engineers with a focus on network and security … products. Technical knowledge in the field would be preferred but not essential, as this is not a hands-on technical role. The Service Desk Manager/Service Delivery Manager will oversee the day-to-day running of the Service Desk and Service Delivery function, ensuring excellent service and resolution of complex … work closely with project implementation/delivery engineers to ensure a smooth transition from project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact More ❯

Service Delivery Manager Full-Time | Southend on Sea | Salary up to £42,000 PA (depending on experience) Are you a dynamic and driven leader with a passion for operational excellence and compliance? Were looking for a Service Delivery Manager to join a busy thriving team and take ownership of service delivery, team leadership … and client satisfaction across the division. Service Delivery Manager Key Responsibilities Lead internal service teams, supporting the Operations Director in delivering efficient, compliant services. Manage planning and delivery of all Kitchen & Air orders, including PPM, ensuring correct resources and skill sets are allocated. Oversee key contracted accounts, improving customer relations and supporting account growth. Respond to … tracking and compliance reporting. Identify and onboard subcontractors and additional resources as needed. Conduct performance reviews and support team development and training. Act as cover for the Legionella Services Manager when required. Service Delivery Manager Financial & Compliance Responsibilities Ensure timely invoice and minimal work-in-progress (WIP), in line with KPIs. Monitor and maintain gross More ❯

Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile Approach - The successful IT Service … fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings … to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role More ❯

Service Manager – Managed Print Solutions Location: Hampshire (Field-Based & Office Support) Salary: Competitive + Company Car or Car Allowance Our client are a well-established and trusted dealership with a strong reputation for delivering high-quality managed print solutions across Hampshire. Known for their commitment to customer service, they provide end-to-end support including the … supply, installation, and servicing of multifunctional devices (MFDs). As part of their continued growth, they are looking for an experienced Service Manager to ensure exceptional service delivery, maintain strong client relationships, and support the efficient operation of their service team. Key Responsibilities Deliver planned preventative maintenance to maximise uptime and performance of MFDs. Diagnose … possible or attending customer sites when required. Oversee the refurbishment and lifecycle management of preowned equipment. Manage parts and consumables stock, ensuring availability of critical items. Respond to emergency service call-outs promptly and professionally. Coordinate and manage daily service schedules, typically 2–3 field calls plus remote/phone support. Provide guidance, support, and technical expertise to More ❯

Service Manager – Managed Print Solutions Location: Hampshire (Field-Based & Office Support) Salary: Competitive + Company Car or Car Allowance Our client are a well-established and trusted dealership with a strong reputation for delivering high-quality managed print solutions across Hampshire. Known for their commitment to customer service, they provide end-to-end support including the … supply, installation, and servicing of multifunctional devices (MFDs). As part of their continued growth, they are looking for an experienced Service Manager to ensure exceptional service delivery, maintain strong client relationships, and support the efficient operation of their service team. Key Responsibilities Deliver planned preventative maintenance to maximise uptime and performance of MFDs. Diagnose … possible or attending customer sites when required. Oversee the refurbishment and lifecycle management of preowned equipment. Manage parts and consumables stock, ensuring availability of critical items. Respond to emergency service call-outs promptly and professionally. Coordinate and manage daily service schedules, typically 2–3 field calls plus remote/phone support. Provide guidance, support, and technical expertise to More ❯

Service Delivery Manager (Anaplan Managed Service) Role Opportunity We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholder … management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through business … renewal. Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and More ❯

Service Delivery Manager (Anaplan Managed Service) Role Opportunity We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholder … management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through business … renewal. Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and More ❯

Service Delivery Manager (Anaplan Managed Service) Role Opportunity We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholder … management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through business … renewal. Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and More ❯

Service Delivery Manager The Service Delivery Manager will be responsible for overseeing the delivery of all sustainment activities for the RCS1 and FIRCTS programmes, ensuring alignment with contractual obligations and customer satisfaction. Responsible and accountable for ensuring execution of Sustainment deliverables to cost, schedule and technical/performance. Manages the delivery of services to … ensure that SLAs (service level agreements) and KPI (key performance indicators) are met or exceeded; ensures that all sustainment teams have a clear understanding of requirements; builds and maintains strong relationships, is responsible as a CAM for relevant accounts/work packages, provides day-to-day advice and support ensuring service quality and delivery standards, identifies service needs, plans the service delivery and proactively supports cost reductions. Key Responsibilities Act as the primary point of contact for the LMUK Sustainment Organisation and the RCS1 and FIRCTS programmes, building and maintaining strong relationships to understand their needs and expectations. Manage and be accountable for the delivery of the agreed Sustainment activities to the RCS1 and FIRCTS More ❯

Service Delivery Manager The Service Delivery Manager will be responsible for overseeing the delivery of all sustainment activities for the RCS1 and FIRCTS programmes, ensuring alignment with contractual obligations and customer satisfaction. Responsible and accountable for ensuring execution of Sustainment deliverables to cost, schedule and technical/performance. Manages the delivery of services to … ensure that SLAs (service level agreements) and KPI (key performance indicators) are met or exceeded; ensures that all sustainment teams have a clear understanding of requirements; builds and maintains strong relationships, is responsible as a CAM for relevant accounts/work packages, provides day-to-day advice and support ensuring service quality and delivery standards, identifies service needs, plans the service delivery and proactively supports cost reductions. Key Responsibilities Act as the primary point of contact for the LMUK Sustainment Organisation and the RCS1 and FIRCTS programmes, building and maintaining strong relationships to understand their needs and expectations. Manage and be accountable for the delivery of the agreed Sustainment activities to the RCS1 and FIRCTS More ❯

Service Delivery Manager The Service Delivery Manager will be responsible for overseeing the delivery of all sustainment activities for the RCS1 and FIRCTS programmes, ensuring alignment with contractual obligations and customer satisfaction. Responsible and accountable for ensuring execution of Sustainment deliverables to cost, schedule and technical/performance. Manages the delivery of services to … ensure that SLAs (service level agreements) and KPI (key performance indicators) are met or exceeded; ensures that all sustainment teams have a clear understanding of requirements; builds and maintains strong relationships, is responsible as a CAM for relevant accounts/work packages, provides day-to-day advice and support ensuring service quality and delivery standards, identifies service needs, plans the service delivery and proactively supports cost reductions. Key Responsibilities Act as the primary point of contact for the LMUK Sustainment Organisation and the RCS1 and FIRCTS programmes, building and maintaining strong relationships to understand their needs and expectations. Manage and be accountable for the delivery of the agreed Sustainment activities to the RCS1 and FIRCTS More ❯

week onsite in Sheffield Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service … to work on-site in Sheffield for 3 days per week. This role is joining a large-scale and highly complex transformation programme, and we’re looking for a Service Design & Transition Manager with a real go-getter attitude. You’ll be a well-rounded Service Manager with proven experience in Service Design … Service Transition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You’ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong More ❯

week onsite in Sheffield Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service … to work on-site in Sheffield for 3 days per week. This role is joining a large-scale and highly complex transformation programme, and we’re looking for a Service Design & Transition Manager with a real go-getter attitude. You’ll be a well-rounded Service Manager with proven experience in Service Design … Service Transition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You’ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong More ❯

Auto Electrician, Service Manager (Off the tools) London, travel to sites £40,000 to £45,000 + Progression + Company Benefits Are you an Auto Electrician or similar looking to take the next steps in your career into a more managerial role. Do you want to join a business who value it's employees and offer good … and well know for their innovation and reliability, this business supplies to some of the UK's largest bus and coach companies. In this role, the successful Auto Electrician Service Manager would be responsible for overseeing and supporting field-based engineers working across customer sites providing real-time solutions to site issues and engineer queries. The ideal … Auto Electrician Service Manager would have a good working knowledge of Auto Electronics on coaches and buses or similar and be keen to work in a management position at in the twilight shift. The Role Oversee and support field-base engineers. Provide solutions to queries and be reactive where needed. Ensure all relevant Health and safety/ More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager will … combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk … to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to supporting IT More ❯

Overview Job Title: Service Delivery Manager The Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to CoreAzure customers in line with the scope of our support contract. They ensure that business as usual activity is delivered within agreed service levels, act … as a direct point of contact with key stakeholders, and, where required, drive continuous service improvement for that Customer. They will work closely with the CoreAzure Managed Services Management Team, Account Management, Shared Support capability, Contractors and Third Parties to drive high levels of customer satisfaction and ensure service continuity across the landscape of services. Methods is an … range of specialisms, focusing on transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models. Methods is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Accountabilities and Responsibilities Ensuring that the contracted scope of support for designated Customers is clear and understood Engaging with More ❯

A leading and expanding IT services provider are looking for a key new hire as the business evolves and continues to take on new customers, to join in a Service Desk Manager/Service Delivery Manager role. Overseeing a small but growing team of analysts and engineers with a focus on network and security … products. Technical knowledge in the field would be preferred but not essential, as this is not a hands-on technical role. The Service Desk Manager will oversee the day-to-day running of the Service Desk and Service Delivery function, ensuring excellent service and resolution of complex issues. You will manage a team of … work closely with project implementation/delivery engineers to ensure a smooth transition from project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact More ❯