1 to 25 of 257 Service Manager Jobs

the team of c. 10 Service engineers, inspire too complete the work necessary through team to ensure services are completed in required times as per standard OPPORTUNITY for Alarm Service Manager/Manager of Fire or Security Service Engineers To Lead a team … experience and ability to deliver reactive and planned services on time) Full permanent benefits + Pension + Laptop Company Car + Fuel Card Further courses - FIA Fire alarm or Security (if needed/wanted) ^ Role for - Fire and Security Service Manager/Fire Alarm Service Manager … Alarm, and Intruder Service Engineer Help customers and colleagues with communication and update to progress services Lead any training the Engineers need, provide support, tools and ensure are capable to service, maintain and fault find to the required British standards, by leading and managing them. Travel to office more »

Service Manager - Permanent Role- 2 days a week on site- UK Travel TEKsystems are seeking a consultant to fill the position of a Service Manager for our Energy Client, a well-known and rapidly growing organisation. The Service Manager will play … a key role in overseeing multiple projects to establish an innovative service that enables smart metering installations in multi occupancy buildings where existing metering equipment cannot be upgraded due to spatial constraints. To be a successful Service Manager you will need: Significant and relevant experience in … a Senior Project Management/Programme Management/Service Management role in a B2B organisation at a senior level. A working knowledge of the NEC 4 Term Service Contract is a must. Experience of working in the energy'sector is desirable. Proven track record in delivering to deadlines more »

Service Manager Permanent Role- 2 days a week on site- UK Travel- TEKsystems are seeking a consultant to fill the position of a Service Manager for our Energy Client, a well-known and rapidly growing organisation. The Service Manager will play … a key role in overseeingmultiple projectsto establish an innovative service that enables smart metering installations in multi occupancy buildings where existing metering equipment cannot be upgraded due to spatial constraints. To be a successful Service Manager you will need: Significant and relevant experience in a Senior … Project Management/Programme Management/Service Management role in a B2B organisation at a senior level. A working knowledge of the NEC 4 Term Service Contract is a must. Experience of working in the energy?sector is desirable. Proven track record in delivering to deadlines and managing more »

Service Desk Manager (Service Desk, Management, SLAs, O365, Hands On, Stakeholder Management, KPIs, O365, Active Directory, Mobile Devices) Permanent Handforth Charles Simon Associates are looking to recruit a Service Desk Manager on a permanent basis for our prestigious client based in Handforth. This … business that has grown extensively over recent years. Location: Handforth Salary: £40,000 - £45,000 per annum D.O.E The Skills/Requirements for the Service Desk Manager are: Previous experience managing teams, ideally up to 8/10 people Setting up and enforcing fresh SLAs and KPIs … team Hands on support of O365 and Active Directory Hands on Support of Mobile Devices is highly desirable Start date is ASAP for the Service Desk Manager The Service Desk Manager will be responsible for: Creating new and improved SLAs and KPIs for the more »

Service Manager Leeds - 2x days per week onsite Up to £41k As an Service Manager you will be working in a close knit team in a leading wealth management company. You will be providing support on all Service related issues spanning across Service … a must. This is a role in which could see you step up from a 3rd line support analyst and propel your career into Service Management. Service Manager - What will I be doing? Manage the service desk function Utilise the Service Management toolset to … manage fulfilment requests Delivery of excellent customer service to end user estate Produce and maintain technical processes, training documentation and knowledge base articles for all IT related processes. Be responsible for asset management across the IT estate and ensure assets are tracked, logged and updated as necessary in accordance more »

Service and Small Works Manager - Kent - Fire Alarm - Up to £60k + car/bonus Due to Growth and plans for 2024, here's your Kent Alarm Service Manager role to work in an inventive and exciting Fire and Security company where ideas and … quality are rewarded and you can grow the desk. Benefits for Service Manager (Fire Alarm/Fire Detection/Fire and Security) Be supported with Service Sales BDM, Designer, Admin support CEO mentoring or leadership support (not micromanagement) Flexibility to structure and grow service team … some great engineers Flexible advantage schemes Bonus on performance Salary up to £60,000 Permanent benefits Company Car/Allowance Chance to grow a service division without having to run own company Have you as a Alarm Service Manager ... Lead/grown a team of more »

Regional Service Manager, CT Imaging Systems Basic Salary £55,000 - £66,000 Pension Excellent Benefits Package Full Product Training The Role – Regional Service Manager, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Regional Service Manager responsible for leading a team of 10 service engineers in the service, installation and breakdown repair of a wide range of sophisticated x-ray and CT imaging systems. You will: Train and mentor your team, evaluating performance and providing technical and functional guidance as required Maintain … and develop strong customer relationships, attending regular service review meetings and identifying improvements points Act as an escalation point for your team, providing expert technical support and diagnosis on complex issues Your Background – Regional Service Manager, CT Imaging Systems To succeed in this exciting role you more »

concerning the provision of services across the business both to the customer and internally. To be considered as a point of reference through the DCC organisation. Ensure the identification and resolution of issues relating to services, systems, software, and changes as specified in the service provider contracts. Your responsibilities … Ability to identify, articulate and influence outcomes in pursuit of service excellence. Provide advice, support and guidance on matters concerning the provision of services across the business both to the customer and Being Commercially risk and contract management aware, raising the necessary risks and escalating when required. Effectively manage … party suppliers, internal support groups, to customers and other DCC users up to board level. Identify and resolve issues relating to services as specified in the service provider contracts. Including effectively managing via a matrix managed support organisation whilst targeting successful contractual SLA attainment in a large and complex more »

Service Manager Are you looking for a new exciting opportunity working as a Service Manager for a Managed Service Provider based in Witney, Oxfordshire? This is an exciting opportunity for a Service Manager to lead the Network Operations Centre supporting … a mix of education and commercial customers. The Service Manager will have the ability to shape the team and service to adopt new ways of working, to investigate new Practice Management processes and procedures and to evaluate new tools and platforms for suitability and implementation. Responsibilities … and all other policies and procedures that may apply within their roles. Key Skills: Good understanding of IT Managed Services based on ITIL v4 principles Experience defining and improving service delivery processes Excellent customer management skills Judgement and decision making Leadership skills - inspires respect and trust, and can motivate more »

Service Design & Transition Manager - Insurance - Hybrid Service Design & Transition Manager Infrastructure, Service, Design City, London/Hybrid Permanent Up to £85,000 per annum + benefits + bonus Service - Transition - Manager - Insurance - ITIL - Infrastructure - Service Level Agreements - Service … the design of support for new (or materially changed) technology services, and for managing the introduction of any new system into production on behalf of technology. Working in partnership with projects and programmes to capture and implement service support requirements. Work with support teams across tech and the business … service acceptance criteria and delivery. Enable the smooth transition of new services into live running, ensuring successful knowledge transfer, operational oversight of non-functional testing. Required skills/experience: Several years' experience as a Service Design & Transition Manager in multi-region/multi-timezone context. Within more »

Service Manager (ITIL) Nottingham/WFH to £50k Opportunity to progress your career in an impactful, Service Manager role, at a tech company that provides a range of software solutions to energy suppliers from small start-ups through to major household names, covering everything … from connecting to the grid through to CRM systems. As a Service Manager you'll look after Tier 1 and Tier 2 clients ensuring agreed SLAs are met including reporting on Incident Response and Problem Management. You'll maintain clear communication with client contacts, building strong working … as suggested improvements. You'll also help the company transition to an ITIL focussed environment, driving internal change in collaboration with the Head of Service Delivery. Location/WFH: There's a remote interview and onboarding process and you'll be able to work from most of the time more »

Service Manager Salary: £35k DOE Full Time Working Hours, Monday to Friday Location: Halifax, West Yorkshire Permanent Role Our clients growing business in Halifax is looking for a Service Manager to oversee our successful team of service co-ordinators. Day-to-day you … will be planning and co-ordinating field service work for our engineers to schedule in repairs, maintenance and installations. The Key responsibilities of the Service Manager Managing and overseeing the scheduling and route planning of field service engineers Providing support to our service planners … customers (B2B) to book in servicing visits Friendly and team focused atmosphere Learn new skills and work with new systemsThe Key requirements of the Service Manager Proactive Attitude Previous experience of Logistics and service managementThe ideal candidate should be looking to go the extra mile with more »

Service Design & Transition Manager - Insurance - Hybrid Service Design & Transition Manager Infrastructure, Service, Design City, London/Hybrid Permanent Up to £85,000 per annum + benefits + bonus Service - Transition - Manager - Insurance - ITIL - Infrastructure - Service Level Agreements - Service … the design of support for new (or materially changed) technology services, and for managing the introduction of any new system into production on behalf of technology. Working in partnership with projects and programmes to capture and implement service support requirements. Work with support teams across tech and the business … service acceptance criteria and delivery. Enable the smooth transition of new services into live running, ensuring successful knowledge transfer, operational oversight of non-functional testing. Required skills/experience: Several years’ experience as a Service Design & Transition Manager in multi-region/multi-timezone context. Within more »

Service Manager £45,000 M4 Corridor Bristol/Swindon/Slough We have a fantastic opportunity for a Service Manager to become part of an established business within the Managed Print industry. As Service Manager you will take responsibility for a … small team of Service Engineers. You will be based out of their offices in Swindon focussing along the M4 Corridor Area, ensuring that clients issues are being dealt with quickly and efficiently to keep equipment running. We want someone who is looking for an opportunity to build a career … a team, so to be considered you will need to demonstrate the following skills and experience: Previous experience of the Managed Print industry. Experienced Service Manager looking for a new challenge, OR An experienced Service Engineer looking to take a step into management. If successful you more »

Service Manager £45,000 M4 Corridor Bristol/Reading/Slough We have a fantastic opportunity for a Service Manager to become part of an established business within the Managed Print industry. As Service Manager you will take responsibility for a … small team of Service Engineers. You will be based out of their offices in Swindon focussing along the M4 Corridor Area, ensuring that clients issues are being dealt with quickly and efficiently to keep equipment running. We want someone who is looking for an opportunity to build a career … a team, so to be considered you will need to demonstrate the following skills and experience: Previous experience of the Managed Print industry. Experienced Service Manager looking for a new challenge, OR An experienced Service Engineer looking to take a step into management. If successful you more »

Role: IT Service Manager Skills: Managing small teams, performance monitoring, coaching, stakeholder communication, critical incident management, service reviews, client relationship management, creating policies and procedures. £50,000 – IT Service Manager – High Wycombe We are looking for an IT Service Manager who has experience Managing small teams, performance monitoring, coaching staff, stakeholder communication, critical incident management, service reviews, client relationship management, creating policies and procedures on a permanent basis, based on your level of experience salaries are ranging up to £50,000 per annum. This is an exciting …/Experience Required Excellent communication skills (verbal & written) People Management Upholding standards and SLAs for a top client/customer experience Critical Incident Management Service Reviews Client relationship management Follow, create and maintain all policy, processes and procedures. VMWare and Office 365 are a plus but this is NOT more »

We currently have an exciting opportunity for an experienced Technical Service Manager (Team Leader) to join our Technical Service Team at our Workington Mill. Joining us on a full-time, permanent basis, you will receive a competitive salary and become part of our welcoming team. Holmen … On-site staff canteen Cycle to work scheme Family friendly procedures including enhanced maternity leave and menopause procedure About the role: As our Technical Service Manager (TL) , you will manage the customer complaints process, be responsible for providing customer quality information in the mill, and support in … successful resolution and feedback to customers regarding quality issues. The team contributes to the identification and implementation of successful root-cause solutions. The Technical Service Manager (TL) also manages the QC support team. What we're looking for in our Technical Service Manager (TL more »

Service Desk Manager - Law firm Keywords: Helpdesk Manager, Service Desk Manager, 1st and 2nd line, ITIL , Legal A brand-new opportunity to join a top 50 law firm! If you are looking for a forward thinking, technology driven and fast paced environment … within the legal sector, then read on. This is a rare opportunity to join the firm as the IT Service Desk Manager in a key role which will see you act as a Manager, Team Leader and mentor to 15+ Service Desk Analysts. The … role is key to ensure that the IT Service Desk provides a seamless and first-class service to a user base of around 1,500. Cultural and team fit is very important for my client, and for this role we are looking for a candidate who can nurture more »

Service Desk Manager - Law firm Keywords: Helpdesk Manager, Service Desk Manager, 1st and 2nd line, ITIL , Legal A brand-new opportunity to join a top 50 law firm! If you are looking for a forward thinking, technology driven and fast paced environment … within the legal sector, then read on. This is a rare opportunity to join the firm as the IT Service Desk Manager in a key role which will see you act as a Manager, Team Leader and mentor to 15+ Service Desk Analysts. The … role is key to ensure that the IT Service Desk provides a seamless and first-class service to a user base of around 1,500. Cultural and team fit is very important for my client, and for this role we are looking for a candidate who can nurture more »

Workshop Service Manager £45,000 to £55,000 + Company Car + Fuel Card + Bonus + Progression Opportunities Based commutable to Hayes Excellent opportunity for a Service Manager looking for a new position with a leading UK engineering company. On offer is the … company and use your technical expertise to identify and improve multiple areas of the business. The ideal candidate will be someone with proven management, service experience, preferably within the engineering sector. The Role: Manage day-to-day service including workshop repair, field service and the facility. Develop … to Romsey site required and occasional travel to clients within Southern region Company car, fuel card, 15% bonus The Person: Proven experience as a Service manager/workshop manager/branch manager or similar Ability to manage multiple teams on site and remotely more »

The Service Delivery Manager will be the main service contact for the customer, heavily customer facing, and should maintain a positive relationship with customers. Your primary role is to identify and understand the customers' needs and oversee service delivery within the business context and against … SLA commitments. You will lead the service delivery, managing conflict, and ensuring the team's processes and tasks are carried out efficiently, also responsible for the finance and budget of the service of the customers. Create and fill in the Support Mobilization Checklist (SMC) for new customers Develop … the Service Management Plan Create, structure, and maintain all documents regarding the customer Responsible for manging the service transition Responsibility for all technical communications with the customer base including (but not limited to) Support Tickets, Conference Calls and Face to Face meetings/presentations Responsible for RFC submission more »

IT Service Continuity Manager – £50,000 - £65,000 – Remote We have partnered with an organisation who are part of the Fortune 500 who have a strong heritage going back over 50 years. The business pride themselves on being the UK’s leading company in their field and … going from strength to strength with their current expansion of tripling their size in the past 5 years. The corporation are seeking an IT Service Manager to join their dynamic environment and be responsible for the company’s IT Disaster Recovery capability and IT Continuity for IT … services. Requirements of the IT Service Manager: 5+ Years experience managing IT Service Continuity Understanding of backup and recovery using DRaaS Experience complying with ISO27001 & IS022301 standards. Track record of working in a fast-paced environment that contain various teams. Desirable – Experience with AWS Cloud Strong more »

IT Service Manager – ServiceNow/Inside IR35 – Birmingham … Inside IR35 – £550 – £600 per day/assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. IT Service Manager required for a leading client based in Birmingham. My client is currently seeking a IT Service Manager … take charge of crafting the IT service framework for clients, strategically implementing live and accessible services to meet business requirements. In this role, you'll oversee the architecture of the service domain, ensuring that delivery aligns with enterprise-wide standards and policies. Key skills, Strong IT Service more »

Job Title: Service Desk Manager (IT Services) Location: Leeds, West Yorkshire Salary: £40,000 - £50,000 PLUS 25 Days Holiday (+8BH), Flexible Working, Company Bonus, Pool Cars, Private Healthcare, Vendor Certifications and Qualifications … Paid! Job Description: We are currently seeking a Service Desk Manager to join a market leading IT Services Provider based in Leeds, West Yorkshire. The Service Desk Manager will be responsible for the overall management and performance of the Service Desk, ensuring that … from you. Please apply for immediate consideration and to receive further details about the role. Keywords: Service Desk Manager, IT Services, Service Desk, ITIL, SLAs, IT Security more »

Service Delivery Manager {Engineering} Richmond upon Thames £40,000 to £45,000 + Company Benefits Are you a Service Delivery Manager looking to join a fast-paced and fast expanding engineering business? Do you want a role that offers broad responsibilities and the chance … to bring new ideas and processes? On offer is the exciting opportunity for a Service Delivery Manager to join a growing engineering business who have grown steadily since they were founded in 2014. Working closely with the senior managers in the business, you will be responsible for … managing all aspects of the service desk, implementing continuous service improvements as well as dealing with all third-party stake holders and vendors. In this role, the successful Service Delivery Manager will attend and input change approval board, acting as approver and manger the delivery more »