A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a ServiceManager to run a weekend service based in Buckinghamshire. We are particularly interested in recruiting someone … who has direct working or lived experience of substance use problems. Tasks JOB DESCRIPTION: SERVICEMANAGER TITLE: ServiceManager SALARY: £24,851.84 HOURS : F/T post, 30 hours per week (Hrs TBC, Saturday and Sunday mandatory) BASED AT: High Wycombe, HP11 2RZ REPORTS … To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Running a Service The ServiceManager is responsible for ensuring that the running of a service is done in line with Build on More ❯
Assistant ServiceManager Location: Ipswich Hours: Monday – Friday, 8 am – 5:30pm, Alternate Saturday Mornings Salary: 31k basic + Uncapped Bonus OTE 40K Ref: 28152 We have a new vacancy for an Assistant ServiceManager for my client’s main dealership in Ipswich. Excellent … opportunity for an Assistant ServiceManager to join a high-performing team. This role suits an Assistant ServiceManager looking for a long-term role. Assistant ServiceManager Role: Working closely with the Aftersales Manager you will be overseeing … and back of house operations. Completing monthly evaluations and health and safety assessments. Ensuring all KPIs are set and hit by the department. Assistant ServiceManager Benefits: 25 days holiday plus bank holidays, rising to 28 days after three years’ continuous service. Accredited training Onsite parking Employee More ❯
Assistant ServiceManager Location: Ipswich Hours: Monday Friday, 8 am 5:30pm, Alternate Saturday Mornings Salary: 31k basic + Uncapped Bonus OTE 40K Ref: 28152 We have a new vacancy for an Assistant ServiceManager for my clients main dealership in Ipswich. Excellent opportunity … for an Assistant ServiceManager to join a high-performing team. This role suits an Assistant ServiceManager looking for a long-term role. Assistant ServiceManager Role: Working closely with the Aftersales Manager you will be overseeing the … and back of house operations. Completing monthly evaluations and health and safety assessments. Ensuring all KPIs are set and hit by the department. Assistant ServiceManager Requirements: Must have an extensive background across aftersales in the motor trade. Knowledge of Kerridge or Pinnacle would be advantageous. Full More ❯
We have only the best roles at Cameo Consultancy J09 : Visitor ServiceManager Visitor ServiceManager Salary: Up to £30,000 per annum + benefits Reference: J09 Job Type: Permanent Location: Henley-On-Thames, Oxfordshire Skills: hospitality, customer service, scheduling, stock, health & safety … Industry: Hospitality and Catering As Visitor ServiceManager , you will be joining a family-owned and run beautiful rural estate. The estate receives many visitors a year and hosts a wide range of events and activities including festivals, weddings, children's events, and private parties. The role … is open Saturday and Sunday, a five-day working week including weekends, having two days off in the week. Key Responsibilities for the Visitor ServiceManager: Customer-facing lead for day-to-day site operations Initial point of contact for issues arising throughout the day, escalating where More ❯
unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT ServiceManager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service … build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT ServiceManager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure … SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high-quality services, and you will More ❯
based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager Chester £40,415- £42,542 per year 40 hours per week - Monday to Friday - 8:00am - 4:30pm We are … looking for a Service Delivery Manager to join our Planned and Minor Works team based in Chester. As Service Delivery Manager you will cover different sites across the North Region, your daily activities will include coordinating a team of 10 Multi Trade Operatives to … in Joinery is crucial.You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to More ❯
Service Delivery Manager We have a truly rare opportunity for an experienced and driven Service Delivery Manager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven … the next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service Delivery Manager: As the Service Delivery Manager, you will be a key member of the senior leadership team, reporting …/Pre-Sales staff, ensuring they are held accountable for delivering our services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring More ❯
london, south east england, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯
surrey, south east england, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for a Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for … the successful Service Delivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having individuals … join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) Service Delivery Manager - Job Purpose: The Service Delivery Manager is a significantly customer facing role that ensures customers have a More ❯
manage and improve the Enterprise Data Warehouse portfolio to deliver continued dedication so that it contributes value to the overall Group Data Analytics Office service offering, in the most cost-effective manner. In this role, you will: Be accountable for the end to end technical service for the … EDW/digital experience layer applications. Understand the service scope of the managed service providers and drive operational service governance through verified metrics and dashboards. Ensure that risks are managed proactively (via RADAR) within Group Data Analytics Office & Technology Services, ensuring alignment to the bank's policies … and the Business Control Framework. Act as the trusted reference point for all services within allocated portfolio representing GDAO to all key partners, including service & vendor performance, risk profile and day to day technical operations. Represent the IT Service in governance sessions and with customers when supporting ServiceMore ❯
ServiceManager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯
Role: ITIL Service Desk Manager - (up to 12-month temporary contract) Location: Bournemouth Salary: 36,000 - 40,000 DOE Holt Recruitment are working with a client in Bournemouth to recruit a ITIL Service Desk Manager on a 12-month FTC contract. The service desk manager needs to regularly inform and advise senior management about service desk issues and concerns associated with those issues. Similarly, the service desk manager needs to offer tangible and, whenever possible, data-driven suggestions on ways that IT services can improve and … team and to manage people effectively aligned to ITIL framework. This includes the ability to coach and develop the team, especially the Level 1 Service Desk Agents. What do you need as a Service Desk Manager? SQL or MySQL any PHP Knowledge of cloud-based technologies. More ❯
Role: ITIL Service Desk Manager - (up to 12-month temporary contract) Location: Bournemouth Salary: £36,000 - £40,000 DOE Holt Recruitment are working with a client in Bournemouth to recruit a ITIL Service Desk Manager on a 12-month FTC contract. The service desk manager needs to regularly inform and advise senior management about service desk issues and concerns associated with those issues. Similarly, the service desk manager needs to offer tangible and, whenever possible, data-driven suggestions on ways that IT services can improve and … team and to manage people effectively aligned to ITIL framework. This includes the ability to coach and develop the team, especially the Level 1 Service Desk Agents. What do you need as a Service Desk Manager? SQL or MySQL any PHP Knowledge of cloud-based technologies. More ❯
create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced ServiceManager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯
We're hiring: IT ServiceManager We're seeking a detail-driven and experienced IT ServiceManager to take ownership of system health, performance, and stakeholder satisfaction across the technology estate. If you're passionate about keeping services stable, secure, and continuously improving, this … role offers the ideal opportunity to make a lasting impact. As an IT ServiceManager, you’ll play a central role in incident response , service monitoring, and process optimisation, while maintaining a strong focus on governance, audit compliance, and communication. This is a hands-on role … incident response and resolution efforts, including stakeholder updates and post-incident reviews Driving continuous improvement initiatives based on data, feedback, and audit insights Ensuring service-level compliance, audit readiness, and strong documentation practices Building productive relationships with internal and external stakeholders Overseeing infrastructure-related projects and vendor contracts to More ❯
london (battersea), south east england, United Kingdom
Databarracks
The Role Are you a ServiceManager with a fantastic track record of 3-5+ years of experience smashing your KPIs. Your role would be to ensure that our customers receive the best service in the industry. If your current role has become routine — focused … potential. Here, you’re not just another cog in the machine; you’re a valued contributor who’ll work directly with our talented Global ServiceManager who’s committed to helping you sharpen your craft. This isn’t about churning out statistics; it’s about building meaningful … Delivery across all customers and services at all times Monitoring and reporting of performance of all services across all customers to the Global ServicesManager and Client Services Identify and communicate issues and work with customers to ensure the best resolution Ensure any changes in Service Management More ❯
Service Design Manager Permanent Hove, East Sussex - hybrid 1-2 days pw Up to £75,000 + 5% annual performance -related bonus We have an exciting new opportunity for a Service Design Manager to join Robert Walters as a Consultant. As an employed Consultant … global financial services group and a major global investor. Specialising in institutional retirement, capital investment, investment management, and retail services. The Opportunity: The Lead Service Design and Transition Manager will be accountable for two key aspects of these critical capabilities for Group Functions Change and Technology. You … will help to maintain an effective Service Design capability, process, and resources to ensure all new and/or changed services, being delivered through Portfolios, Projects and Small Change, are designed and delivered to meet defined support expectations and ongoing maintenance requirements. You will also maintain oversight to ensure More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Operations Manager - Service Delivery Located: Field Based - North West Package: Competitive salary, car allowance, bonus and additional benefits (Ricoh operate a vibrant working policy … own and drive the strategic development and implementation of scalable and cost-effective Managed Services annuity based services. Key Responsibilities: Setting Customer specific Managed Service strategy by understanding and aligning both the Customers strategic business objectives with Ricoh’s strategic direction. Creating a strategic plan around development of annuity … service opportunities by bringing both strategies together, creating win-win opportunities which deliver business growth within the account and contribute to overall Service-led growth for Ricoh Provide leadership and direction to ITS Managed Service onsite Service Delivery Managers and Operational Managers by the use of More ❯
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
Service Delivery Manager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure … our customers experience the very best service in the industry. As our Service Delivery Manager, you’ll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. … Your Role: Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger More ❯
Employment Type: Permanent
Salary: £45000 - £60000/annum plus additional benefits
D&I ServiceManager Department : Planning, Performance & Strategic Change Salary : Starting from £46,485, rising to £55,295 Closing date : Monday 26 May 2025 The University of Bath is a globally recognised institution with over 3,100 staff and 17,000 students from 130 countries. Consistently ranked … everyone. Based in the Analytics & Insight department, this a new role which is focussed on the development and embedding of our new Data & Insight Service (D&I Service). You will have an opportunity to use your experience and expertise to help shape this service, which will … progress, to ensure that our actions have the intended impact. The role consists of two main parts: - Development and running of the Data & Insight Service (D&I Service), including the development of new processes and mechanisms. - Supporting the senior management team with decision making and monitoring of progress More ❯
D&I ServiceManager Department : Planning, Performance & Strategic Change Salary : Starting from £46,485, rising to £55,295 Closing date : Monday 26 May 2025 The University of Bath is a globally recognised institution with over 3,100 staff and 17,000 students from 130 countries. Consistently ranked … everyone. Based in the Analytics & Insight department, this a new role which is focussed on the development and embedding of our new Data & Insight Service (D&I Service). You will have an opportunity to use your experience and expertise to help shape this service, which will … progress, to ensure that our actions have the intended impact. The role consists of two main parts: - Development and running of the Data & Insight Service (D&I Service), including the development of new processes and mechanisms. - Supporting the senior management team with decision making and monitoring of progress More ❯
D&I ServiceManager Department : Planning, Performance & Strategic Change Salary : Starting from £46,485, rising to £55,295 Closing date : Monday 26 May 2025 The University of Bath is a globally recognised institution with over 3,100 staff and 17,000 students from 130 countries. Consistently ranked … everyone. Based in the Analytics & Insight department, this a new role which is focussed on the development and embedding of our new Data & Insight Service (D&I Service). You will have an opportunity to use your experience and expertise to help shape this service, which will … progress, to ensure that our actions have the intended impact. The role consists of two main parts: - Development and running of the Data & Insight Service (D&I Service), including the development of new processes and mechanisms. - Supporting the senior management team with decision making and monitoring of progress More ❯
Dartford, London, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are … you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to … Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team More ❯