26 to 47 of 47 ServiceNow Jobs in the North West

Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with a team that values innovation and collaboration. ...

Infrastructure and business needs and practices related to the use of ICT resources and services; You are familiar with the System Management tools like ServiceNow for ticket handling; You are a team player who fosters teamwork in a global, multicultural, and virtual context (cultural sensitivity); You have approximately ...

ServiceNow Technical Consultant IRM UK-Based Fully Remote with Occasional Onsite SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants … heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands-on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role ...

management able to translate technical complexity to non-technical audiences Degree in Computer Science, Cyber Security, or equivalent Desirable: SC-200/AZ-500, ServiceNow SecOps, regulated sector experience (nuclear/defence/CNI). What's in it for you: 30 days annual leave (+ bank holidays) Hybrid working ...

management able to translate technical complexity to non-technical audiences Degree in Computer Science, Cyber Security, or equivalent Desirable: SC-200/AZ-500, ServiceNow SecOps, regulated sector experience (nuclear/defence/CNI). What's in it for you: 30 days annual leave (+ bank holidays) Hybrid working ...

capacity and demand management for the team. You will be the primary point of contact for demand requests from across NHSBT, managing demand through ServiceNow, triaging requests against a risk-based framework, and coordinating team capacity on a priority basis. Experience in a regulated digital or technology quality environment ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) English, Spanish and Italian Excellent Customer service skills. Demonstrate ability to troubleshoot ...

Deliver onsite support for devices, M365, collaboration tools, AV and meeting rooms Support business-critical meetings, events and senior stakeholder needs Manage tickets via ServiceNow, ensuring clear communication and SLA adherence Collaborate with wider IT teams and partners to resolve complex issues Contribute to service improvement, knowledge sharing and user … Bring Proven experience in VIP/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure ...

Security Incident Response Engineer (ServiceNow) Contract: 6 Months (Likely Extension)Location: HybridIR35: Outside/LTD – £700PDSC Cleared/BPSSA highly reputable corporation is hiring an experienced ServiceNow Security Incident Response (SIR) Consultant to support the design, implementation and optimisation of a Security Incident Response capability for a Cyber Security Operations … Centre (CSOC).This is an excellent opportunity to play a key role in enhancing cyber incident management processes, automating security workflows and integrating ServiceNow Security Operations with wider security tooling. Key Responsibilities ServiceNow SIR Workflow Design & Development Design and configure end-to-end Security Incident Response workflows. Build workflows covering ...

Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing ...

Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing ...

ServiceNow HRSD Business Analyst Hybrid - UK-wise, with monthly travel plus client travel Up to £75k + bonus. **If you have some ServiceNow experience, but not extensive, still send your CV in as there may be junior vacancies upcoming** I'm working with a client who are growing out their … ServiceNow HR capability and looking for a Business Analyst who knows their way around HRSD. This would suit someone who enjoys the people/process side of ServiceNow just as much as the platform itself. Someone who can sit with HR teams, understand what's not working, ask the right ...

Promote automation and digital tools that reduce repetitive manual effort, improve ticket routing, increase accuracy and speed up common request fulfilment. Partner with automation, ServiceNow, Microsoft 365 and resolver teams to identify high-value Service Desk use cases such as password resets, access requests, onboarding tasks, reporting, notifications, knowledge prompts … tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement. Experience with Service Desk or ITSM tooling, preferably ServiceNow, including knowledge articles, catalogues, forms, workflows, digital support channels or reporting. Experience designing and delivering training, enablement or process adoption activity for technical support teams. ...

will work with clients and internal delivery teams to architect scalable, secure, and resilient solutions using industry-leading platforms such as Ansible, Splunk, and ServiceNow, ensuring strong integration across monitoring, automation, and IT Service Management (ITSM). This role is architecture-led, focused on solution design, standards, patterns, and client … DevOps (e.g. Ansible) Define and promote reference architectures, standards, reusable patterns, and best practices Design integrations between observability, automation platforms, and ITSM tools (e.g. ServiceNow) for automated workflows Translate client requirements into scalable, secure, cost‐effective technical solutions, providing governance and design assurance Collaborate across teams and support pre‐sales ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

Role Description: Skills Required: Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON ServiceNow Developer certification is a plus Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) Experience with orchestration tools ...

Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption initiatives Ability to create … communication and stakeholder engagement skills Desirable ITIL or other Service Management certifications Experience using data and analytics to drive service improvements Exposure to automation, ServiceNow enhancements or digital adoption frameworks ...

Analytics Office (CDAO) and be a pivotal part of safeguarding our critical data services! Support the management of the Data Resilience Solution in ServiceNow by translating regulatory and business needs into actionable technical tooling requirements. Maintain resilience-focused datasets, ensuring critical data assets and dependencies are accurate and audit-ready. … data flows for Important Business Services (IBSs) to identify vulnerabilities and enhance data resilience controls. Coordinate Data Resilience BAU processes using ServiceNow, ensuring data integrity aligns with internal and regulatory expectations. Collaborate with Power BI teams to develop resilience-focused visualisations that deliver insights on the Group's Data Resilience ...

Analytics Office (CDAO) and be a pivotal part of safeguarding our critical data services! Support the management of the Data Resilience Solution in ServiceNow by translating regulatory and business needs into actionable technical tooling requirements. Maintain resilience-focused datasets, ensuring critical data assets and dependencies are accurate and audit-ready. … data flows for Important Business Services (IBSs) to identify vulnerabilities and enhance data resilience controls. Coordinate Data Resilience BAU processes using ServiceNow, ensuring data integrity aligns with internal and regulatory expectations. Collaborate with Power BI teams to develop resilience-focused visualisations that deliver insights on the Group's Data Resilience ...

environment Proven ability to work with monitoring platforms such as LogicMonitor and Azure Monitor, including alert triage, correlation, and escalation Hands-on experience with ServiceNow or equivalent ITSM tooling for ticket lifecycle management Solid grounding in Windows Server administration (2016/2019/2022) including basic troubleshooting, event log analysis … LogicMonitor and Azure Monitor across environments. Correlate alerts, close false positives, and escalate genuine incidents. Maintain monitoring dashboards and ensure alert thresholds remain appropriate. ServiceNow Ticket Management: Own the ticket lifecycle for incoming incidents and service requests. Triage, categorise, prioritise, and either resolve or escalate. Maintain SLA compliance for response ...

delivers mission-critical solutions for major public and private sector clients. Hiring on behalf of the client, this role is ideal for an experienced ServiceNow Lead Solution Architect looking to combine technical leadership with stakeholder engagement while shaping the future of enterprise S... WKCL1_UKTJ ...

support key technical and business decisions. This is an excellent opportunity for a Business Analyst with experience across infrastructure, security, IAM, network segmentation or ServiceNow/CMDB initiatives who enjoys solving complex problems and working within large-scale technology programmes. Responsibilities Analyse requirements, data, processes and technical dependencies. Produce requirements … technology programmes. Strong analytical, requirements gathering and process improvement skills. Experience working with Architects, Engineers and Security teams. Exposure to IAM, PAM, Network Segmentation, ServiceNow, CMDB or Access Management initiatives. Excellent stakeholder management, workshop facilitation and communication skills. If you have the required skillset and would like to be considered ...

forward thinking Knowledge Manager to lead the evolution of our knowledge ecosystem. In this role, you will own and optimise our knowledge capabilities, with ServiceNow as our primary platform, while helping shape how knowledge is consumed across AI assistants, enterprise search, automation platforms, and future digital experiences. … operational efficiency at scale. Key Job Responsibilities and Duties Knowledge Management & Platform Ownership Serve as the functional owner of the IT Knowledge capability, with ServiceNow as the primary knowledge platform. Define and improve knowledge governance, taxonomy, lifecycle management, and user experience. Drive adoption of knowledge management best practices across IT. ...

positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting Remote support tools Key responsibilities: Providing … service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. Supporting and troubleshooting iManage where required. Escalating more complex issues to senior technical teams when appropriate. ...

Security posture through assurance and governance reviews Engage in major incidents, driving service restoration and root cause remediation Maintain and use deployment systems, including ServiceNow, supporting regular updates and hotfixes across multiple platforms Partner with Administrators, Developers and Product Owners to deliver the technology vision, strategy and enhanced end-user … activities to ensure uptime and achieve SLA targets Essential Skills: Experience in enterprise application support and administration, including technologies such as Active Directory, ServiceNow or equivalent platforms Relevant experience of using IT frameworks e.g. ITIL, CompTIA Awareness of Cyber Accreditations used in Enterprises such as ISO27001, Cyber Essentials/Cyber ...