26 to 43 of 43 ServiceNow Jobs in the North West

current ITSM and Call centre platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure … communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL ...

support for various technologies, including Microsoft 365, enterprise applications, networking, telephony, and collaboration tools. Manage incidents and service requests via the ServiceNow ITSM platform, maintaining accurate records and compliance with processes and SLAs. Provide onsite and field-based support across Warrington and other locations, facilitating face-to-face support … users. Strong troubleshooting capability across Windows devices, Microsoft 365, standard enterprise applications, and end-user hardware. Experience with ITSM platforms such as ServiceNow and good understanding of incident, request, and escalation management. Good knowledge of collaboration technologies, including Microsoft Teams Rooms and AV setups. Strong problem-solving and analytical skills ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in French (Native/almost native) Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese Excellent Customer service skills. Demonstrate ability to troubleshoot ...

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week … office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

Group Digital is the engine behind internal business and technology services, data, and innovation that power the firm. It ensures secure, resilient, and standardised technology solutions that keep our operations running smoothly and enable colleagues ...

ServiceNow HRSD Business Consultant £75k + bonus We're working with a growing consultancy that is investing heavily in its digital HR and ServiceNow capability, helping enterprise clients improve how HR services are delivered. This is a great opportunity for someone who understands both sides of the equation - HR transformation … ServiceNow HRSD. You'll be working with organisations that are trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model. The role would suit ...

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week ...

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week ...

leading consulting firm is looking for a Senior Consultant specializing in ServiceNow HRSD to transform HR service delivery for clients. You will facilitate workshops, design innovative solutions, and collaborate with stakeholders to enhance operational efficiency. The ideal candidate has extensive experience in HR process design and ServiceNow capabilities. This role ...

global consulting firm is seeking a Senior Manager for HR Transformation, focusing on implementing ServiceNow HRSD solutions. The role involves designing modern HR operations and enhancing employee experiences. Candidates should have experience in HR delivery transformation and strong skills in stakeholder engagement. It also offers opportunities for personal growth ...

ServiceNow Product Manager Banking You could be just the right applicant for this job Read all associated information and make sure to apply. This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence … Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid xxuwjjq Permanent role, salary £70,000- £100,000 de... JBLK1_UKTJ ...

Senior ServiceNow HRSD Consultant | HR Transformation | Hybrid | Up to early £70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. … working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. ...

Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We're looking for an Account Manager … only role. You'll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You'll work fairly autonomously, building long-term account plans, developing strong relationships ...

efficiency and employee experience. Supporting the identification and delivery of AI and automation use cases across the employee lifecycle—working with platforms such as ServiceNow, Google Co Pilot, Microsoft Power Platform, and other intelligent tools to enhance service delivery. Applying data and analytics to workforce planning, organisational design, and performance … within GBS environments, with exposure to digital and AI-enabled HR solutions (e.g., Leena AI, Eightfold.ai, Textio). Familiarity with enterprise platforms such as ServiceNow HRSD, Microsoft Viva, Power BI, and Power Automate, with the ability to contribute to the design and delivery of scalable, employee-centric solutions. Understanding ...

engagement and business development with clients , shaping HR technology and employee‐experience solutions built on platforms such as Microsoft Viva, Microsoft 365 Copilot, and ServiceNow HRSD, as well as out of the box functionality from HR ERPs (SAP, Workday, Oracle etc.) and translating client needs into clear, compelling transformation propositions. … wider role of HR. Overseeing the delivery of complex HR technology engagements , ensuring solutions integrate effectively across Microsoft Teams, Google Workspace and ServiceNow channels such as Google Chat and Teams, and that they accommodate local policy, language and operational requirements. Shaping and governing the North Star HR technology architecture , defining ...

Business Continuity and Incident Management Vice President We’re seeking a future team member for the role of Business Continuity and Incident Management Vice President to join our Pershing team. This role is in Manchester. ...