Remote 2nd Line IT Support Engineer
- Hiring Organisation
- Open Cosmos
- Location
- Helensburgh, Argyll & Bute, UK
- Employment Type
- Full-time
monitoring through scripting and tooling. Champion security best practice across patching, hardening, device compliance, and access controls. What You'll bring Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms. Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/… patching. Comfortable with ITSM/ticketing, change control and documentation. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Clear, confident communication skills — translating technical concepts for non-technical users. Subject-matter expertise in at least one of the following: Microsoft tenant migrations Microsoft Intune Microsoft Endpoint ...