Customer Success Manager (Strategic)
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
helping customers understand how we’re working towards solutions that exceed their expectations Acting as the internal voice of the customer, quarterbacking any required communication with other team members, championing your own customers’ needs, and managing escalations with urgency and care Partnering with Technical Account Managers to help customers implement … following: SaaS, CRM, CX/Support Software, or APIs Experience owning a book of business, including negotiating customer renewals and driving expansion revenue Effective communication and interpersonal skills, with the ability to inspire both clients and teammates Highly organized, with strong project management instincts – formal PM experience ...