Professional Services Engineer (4th Line)
- Hiring Organisation
- Millgate
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
escalations from Service Desk and Engineering teams. Coordinate technical response activities during major incidents. Perform root cause analysis and implement preventative measures. Provide clear communication and updates to internal stakeholders, management, and clients. Drive service restoration whilst maintaining excellent customer experience. Infrastructure & Internal Systems Support Support the design, maintenance … Strong Microsoft 365 and Azure implementation experience. Experience leading technical projects and managing major incidents. Excellent troubleshooting and problem-solving skills. Strong client-facing communication and consultancy skills. Experience producing technical designs and project documentation. Full UK driving licence. Desirable Microsoft certifications. Azure certifications. Cybersecurity qualifications. Project delivery or project ...