Cloud Switching BE Escalation Engineer
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
depth experience with IOS-XE/Catalyst switching, cloud-managed switching, enterprise networking, escalation engineering, or TAC. Strong Layer 2 and Layer 3 troubleshooting skills across VLANs, trunks, STP, EtherChannel/LACP, ARP, DHCP, routing, multicast, and packet analysis. Experience in routing and switching protocols such as OSPF … HTTP. Demonstrable ability to debug sophisticated systems, distinguish product defects from configuration or environment issues, and document findings clearly. Excellent written and verbal communication skills for customer-impacting issues, multi-functional coordination, and support mentorship. Preferred Qualifications Experience with customer escalations, high-severity incidents, adoption or deployment risks, maintenance ...