Digital System Support Engineer
- Hiring Organisation
- Caesers Entertainment
- Location
- Leeds, West Yorkshire, United Kingdom
- Salary
- £ 55 K
24x7x365 operational model.Excellent problem-solving and analytical skills with the ability to correlate multiple data points to identify root issues.Strong written and verbal communication skills, particularly in high-pressure situations requiring clear and concise stakeholder updates.Experience working in a fast-paced, high-pressure environment while handling multiple simultaneous … degradation before automated alerts fire by recognizing unusual patterns on dashboards and correlating multiple signals that may indicate a broader systemic issue.Initiate major incident communication protocols for Critical incidents including creating bridge channels, paging the Major Incident Manager on-call, and posting initial stakeholder notifications.Monitor business service dashboards including customer ...