Technical Support Manager
- Hiring Organisation
- Investigo
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £45000/annum
join them as they go through a transformation programme and take ownership technical support function. This is a hybrid opportunity focused on technical support management, SQL, APIs and service improvement, combining hands-on technical troubleshooting with team leadership and process transformation. Working closely with senior technical leadership, Product, Engineering … track record of implementing change and transforming support operations. Experience with helpdesk platforms such as Freshdesk, Jira or similar tools, alongside excellent communication and stakeholder management skills. An interest in automation, AI-assisted support and information security, with experience in these areas or familiarity with relevant frameworks being ...