This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account ManagementStakeholderManagement Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯
This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account ManagementStakeholderManagement Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Client Engagement & Support Manager - Financial Technology - London/Hybrid (Key skills: Client Engagement, Application Support, IT Operations, SLA Management, StakeholderManagement, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership) Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing … teams? Do you want to work at the heart of a business serving some of the most respected names in the investment and wealth management sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight. Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their … role, you'll act as the key liaison between clients and internal teams, managing escalations, providing regular service updates, and ensuring SLAs are consistently met. You will oversee ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation. With a strong understanding of the platform's features, architecture, and core use cases, you More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholdermanagement - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
london, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce future incidents. Client Relationship & StakeholderManagement Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce future incidents. Client Relationship & StakeholderManagement Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Nominet
governance activities, tools and reporting Run Exec level reviews to bring transparency of initiative delivery progress and impacts Ensure compliance with regulatory requirements, data protection, and internal policies. Change Management, Communication and Engagement: Play a leading role in the wider business change agenda whilst implementing best practices in change management methodologies to support the adoption of new processes … planning beyond the initial transformation project. About You Proven experience in leading large-scale transformation and change programmes within complex technology organisations. Track record includes C-Suite & Board level stakeholdermanagement for business-critical programmes. Proven ability to manage multiple initiatives in a fast-paced environment. Experience in business process re-engineering and change management frameworks such … as Prosci or ADKAR. Required Skills Strong leadership and team management skills. Strong project, programme and change management skills. Excellent stakeholdermanagement and communication skills. Strong analytical and problem-solving abilities - issue owner, closer and decision-maker. Excellent interpersonal skills - consensus-building and managing difficult conversations Strategic thinker, able to translate vision into executable programmes. Commercial More ❯
programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Aerospace, Engineering degree or equivalent, PLM, ISO 10007, EIA-649, ARP4754, Windchill, Leadership or managerial experience, Change management, Project management, Product Lifecycle Management, Product Data Management, PDM At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect … this future, we are looking for enthusiastic and creative people to join our team. The Role As a Configuration Manager at Safran Electrical & Power you will manage the Configuration Management team, supporting with the engineering transformation goals at a global leader in aerospace. You will lead a small team with direct responsibility for configuration management across a defined … portfolio of products and programmes. You will collaborate with multiple functions across the business, ensuring that implementation of configuration management practices aligns with divisional standards and digital strategies. Define, maintain and deliver the Configuration Management Roadmap at site level, and collaborate with other Safran functions at a divisional level Lead and mentor the Configuration Management team and More ❯
programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Aerospace, Engineering degree or equivalent, PLM, ISO 10007, EIA-649, ARP4754, Windchill, Leadership or managerial experience, Change management, Project management, Product Lifecycle Management, Product Data Management, PDM At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect … this future, we are looking for enthusiastic and creative people to join our team. The Role As a Configuration Manager at Safran Electrical & Power you will manage the Configuration Management team, supporting with the engineering transformation goals at a global leader in aerospace. You will lead a small team with direct responsibility for configuration management across a defined … portfolio of products and programmes. You will collaborate with multiple functions across the business, ensuring that implementation of configuration management practices aligns with divisional standards and digital strategies. Define, maintain and deliver the Configuration Management Roadmap at site level, and collaborate with other Safran functions at a divisional level Lead and mentor the Configuration Management team and More ❯
Join us as a Data Modeller - Contract 6 months - Inside IR35 - Banking · Working closely with our business analysts and data management specialists, you'll translate data requirements into structured representations of data using data modelling tools · You'll participate in data design review workshops, and you'll have ownership of data design and data models across different areas · This … to data quality investigations. You'll also support subject matter experts and data owners in managing content. As well as this you'll: · Collaborate with business analysts and data management specialists to translate data requirements to successfully build a 360 view of a customer · Great at creating succinct models that summarise complex detailed relationships · Take ownership for data modelling … creation · Adopt the enterprise data model and standards · Identify and mitigate potential data risks The skills you'll need We're looking for a someone with strong collaboration and stakeholdermanagement skills and experience in data modelling or data architecture. Along with excellent analytical and problem-solving skills, you'll have knowledge of conceptual, logical, and physical data More ❯
Essex/South East London border. Role for a seasoned Project Manager with IT Infrastructure experience and are someone who thrives on turning ideas into delivery. Must excel at stakeholdermanagement and have the confidence to represent live projects at every level of the business. We’re looking for a dynamic IT Project Manager ideally with Service Now … technology and business-facing projects across regions including Europe, the Middle East, and Australia. What you’ll bring: Proven track record delivering IT change projects end-to-end Strong stakeholdermanagement – able to build trust, influence, and accurately represent project status Financial, risk, and issue management expertise Agile and Waterfall delivery knowledge The confidence to communicate complex … role demands someone who can balance technical detail with business impact, ensuring projects deliver real value while engaging stakeholders with clarity and confidence. Experience of Service Now Project Portfolio Management ideally required. Solid Stakeholder Managemet up to C level is a must be demonstrated. If you’re proactive, pragmatic, and passionate about driving results, we’d love to More ❯
Essex/South East London border. Role for a seasoned Project Manager with IT Infrastructure experience and are someone who thrives on turning ideas into delivery. Must excel at stakeholdermanagement and have the confidence to represent live projects at every level of the business. We’re looking for a dynamic IT Project Manager ideally with Service Now … technology and business-facing projects across regions including Europe, the Middle East, and Australia. What you’ll bring: Proven track record delivering IT change projects end-to-end Strong stakeholdermanagement – able to build trust, influence, and accurately represent project status Financial, risk, and issue management expertise Agile and Waterfall delivery knowledge The confidence to communicate complex … role demands someone who can balance technical detail with business impact, ensuring projects deliver real value while engaging stakeholders with clarity and confidence. Experience of Service Now Project Portfolio Management ideally required. Solid Stakeholder Managemet up to C level is a must be demonstrated. If you’re proactive, pragmatic, and passionate about driving results, we’d love to More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
a leading global organization, is partnering with a prestigious end client based in Wokingham. Were excited to offer an outstanding opportunity for askilled Data Specialist - Master and Reference Data Management to join a dynamic IT team . If you are interested and have the relevant skills and experience, please apply promptly to discuss further. Job Title: Data Specialist Master … and Reference Data Management Location: Wokingham (Hybrid 3 days onsite per week) Contract Type: 6-Month Contract (with potential extension) Day Rate: £470 (Inside IR35) About the Role We are seeking a Data Specialist with strong expertise in master and reference data management to support governance and provenance work within a large-scale transformation programme. The role requires … excellent stakeholdermanagement and communication skills, with the ability to bridge business and technical teams. Key Responsibilities Oversee master and reference data governance, ensuring accountability, transparency, and stewardship across the organisation. Develop, implement, and enforce data governance policies and standards to drive consistency across business units. Manage change processes to evaluate, approve, and implement updates to master and More ❯
Change, TT Club Direct Reports: N/A Thomas Miller & TT Club TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services. The team It’s an exciting period of change at … experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). The team are working in a fast paced environment, to deliver a significant amount of change over the next five years. … finance, front-office etc) to ensure the realisation of our strategic objectives Utilise waterfall and agile delivery methods. Collaborate with business and programme teams to shape and influence priorities, stakeholdermanagement, design governance, and TOM implementation activities. Responsibilities Of The Role As an Analyst in the Transformation Team, you will be expected to: Support the delivery of projects More ❯
Change, TT Club Direct Reports: N/A Thomas Miller & TT Club TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services. The team It’s an exciting period of change at … experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). The team are working in a fast paced environment, to deliver a significant amount of change over the next five years. … finance, front-office etc) to ensure the realisation of our strategic objectives Utilise waterfall and agile delivery methods. Collaborate with business and programme teams to shape and influence priorities, stakeholdermanagement, design governance, and TOM implementation activities. Responsibilities Of The Role As an Analyst in the Transformation Team, you will be expected to: Support the delivery of projects More ❯