Delivery Lead – Public Sector
- Location
- Greater London, England, United Kingdom
portfolio of client accounts Provide independent assurance and oversight on separate client accounts, checking delivery quality, risk, and governance Maintain regular stakeholder engagement with associates and clients at least fortnightly Own monthly Customer Satisfaction (CSAT) and Associate Satisfaction (ASAT) measurement Champion esynergy brand representation across client accounts Lead … weekly account planning and reporting Support resource forecasting and capacity planning Maintain delivery roadmaps using agile methodology Identify stakeholder maps and own RAID activity to uncover and Create completion statements, monthly value reviews, and monthly team health checks Requirements Proven delivery experience in central government, local government ...