Director of Service Delivery & Resilience
- Location
- Nottingham, England, United Kingdom
frameworks and operating models that ensure our technology services remain robust, scalable and aligned to the university’s strategic ambitions. You will oversee service management, business continuity, disaster recovery and major incident response, while driving continuous improvement through industry best practice, performance insight and effective governance. Working closely with … culture that balances operational stability with digital innovation. We are seeking a highly credible leader with significant experience in large-scale IT operations, service management and organisational transformation. You will bring strong stakeholder engagement, supplier management and crisis leadership capabilities, alongside a passion for delivering exceptional digital ...