21 of 21 Support Analyst Jobs in the Midlands

Desktop Support Analyst role based in W. Bridgford. This role is full tine and permanent with an opportunity to work from home once per week. Client Details My client is a large infrastructure organisation who are looking for a Desktop Support Analyst role based in W. … Bridgford. Description Provide first-line support for hardware, software, and network issues. Assist users with technical queries and resolve them promptly. Install, configure and maintain desktop systems and applications. Monitor and manage IT equipment inventory. Collaborate with the technology team for system upgrades and improvements. Document and update technical ...

Select how often (in days) to receive an alert: 3rd Line Support Analyst - Wintel/Active Directory Location: UK - Nottingham | Job-ID: 220018 | Contract type: Standard | Business Unit: Information Technology Life on the team 3rd Line Support Analyst – Wintel/Active Directory Competitive Salary + … based – hybrid work pattern available Must be SC Cleared, or willingness to undertake A number of fantastic opportunities have arisen for 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our Secure delivery locations in Nottingham. The successful candidate will ...

Support Analyst - Stamford Location: Stamford Salary: £32-40k DOE IT Support Analyst/IT Engineer with strong 2nd line IT support, Windows 11, Windows Server, Networking, O365, and Intune experience, is required by a leading company in Stamford. Our client is looking for someone … full-time on site in Stamford, but also supporting some of the other offices across the Midlands Key Skills required: Excellent 2nd line IT Support/Service Desk support experience Experience supporting Windows 11 and Office 365 Experience with Windows Server 19/22 Experience with Azure, Intune ...

Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… celebrating wins are part of the culture, making it ideal for someone who enjoys both tech and teamwork. Responsibilities Manage and resolve IT support tickets within SLAs Troubleshoot hardware/software issues for hundreds of users across multiple sites Support enterprise endpoint setup, upgrades, and rollouts Escalate complex ...

Desktop Support Analyst Salary: £28,000-£34,000 Nottingham Permanent | Full-time We're recruiting a Desktop Support Analyst to join an established internal IT team, providing technical support across a multi-site organisation. This is a broader role than traditional first-line support. Alongside … simply escalating them. Experience with Microsoft Intune and application packaging would also be particularly useful. The role You'll be responsible for: - Providing technical support across desktop and mobile devices - Troubleshooting hardware, software, operating system and connectivity issues - Configuring, deploying and installing hardware and software - Using Microsoft Defender ...

Role: Desktop Support Analyst Location: Nottinghamshire Working Arrangement: Hybrid Salary: Up to £34,000 You’ve done the password resets and basic troubleshooting. Now you’re looking for an IT support role where you can get your hands on more. We’re looking for a Desktop Support Analyst to join an established IT team, providing both onsite and remote support across a multi-site environment. This is still a user-facing support role, but it goes further than a typical first-line position. You’ll troubleshoot desktop and laptop issues, configure and deploy ...

Support Analyst - Stamford Location: Stamford Salary: £32-40k DOE IT Support Analyst/IT Engineer with strong 2nd line IT support, Windows 11, Windows Server, Networking, O365, and Intune experience, is required by a leading company in Stamford. Our client is looking for someone ...

Description Job Title: Technical Support Analyst (First & Second Line Support) Department: Technical Support Reports To: Technical Support Manager Job Purpose To provide first- and second-line technical support to customers across the company's software, hardware, video, and asset tracking solutions. The role … customer service, diagnosing and resolving technical issues, maintaining customer accounts and assets, and escalating complex issues where specialist intervention is required. Key Responsibilities Customer Support Act as the first point of contact for customer enquiries via telephone and email. Respond to software, hardware, and product-related queries ...

Line Support Analyst Solihull (Hybrid - 4/3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final … investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical ...

Application Support - D365 Fixed Term - 12 months Northampton | Hybrid - 3 days per week in the office Up to £48,000 + 7.5% bonus + Private Medical Insurance An exciting opportunity has arisen for an Application Support Analyst with Microsoft Dynamics 365 experience to join a well-established … teams and third-party partners, the successful candidate will help ensure D365 continues to deliver value across the organisation. The Role Provide advanced application support for Microsoft Dynamics 365, including incident and problem management. Work with users and business stakeholders to understand requirements and identify improvements. Support ...

Support Analyst Hybrid £25,500 About the Role We're recruiting a First Line IT Support Engineer for small, friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/software problems, and escalating complex ...

innovative and highly sought-after products, and the exceptional customer service that we deliver. About the Role We are looking for a Technical Support Analyst to join our Technical Support Team. In this role, you will provide outstanding technical support and customer service to both customers … where you will be expected to work a minimum of 2 days per week in our Birmingham Office, UK. Key Responsibilities Deliver exceptional customer support by identifying issues and providing effective solutions. Provide technical assistance to internal and external customers. Diagnose, troubleshoot, and resolve product-related issues. Reproduce ...

client is a leading UK fashion and home retailer. We're looking for a Support Centre Analyst to join our Support Operations Team based from our client in Leicestershire! The Role: Please note: this role is full time office based This role operates … Wednesday, with working hours from 9:00 to 17:00 (Saturday to Tuesday) and an early finish at 16:45 on Wednesdays. The Support Operations department is the backbone supporting all colleagues and driving our systems forward. As a Support Centre Analyst based at our fast-paced ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring for driven … enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What you'll be doing: * Handling a high ...

Windows PCs, media players, software and AV systems that keep entertainment running in venues across the UK. We’re looking for an experienced IT support professional who can investigate unfamiliar faults, make sense of the evidence and take responsibility for getting systems working again. You’ll be the senior … technical escalation point on our Service Desk: the person colleagues turn to when an incident needs deeper diagnosis. Alongside remote troubleshooting and customer support, you’ll take responsibility for PC and media player builds, imaging and configuration. The systems we support operate in live, revenue-generating venues. When ...

Senior Technical Support – Systems Analyst Birmingham , AL - Onsite Job ID: 37695 Posted: 2026-09-01 Employment Type: Direct Hire Take ownership of the toughest IT challenges in a fast-paced, multi-company environment where your technical expertise can make a real difference. As the senior escalation point … beyond fixing tickets—you’ll eliminate recurring problems, strengthen systems, and help elevate the technical capabilities of the entire support organization. C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this ...

Location Coventry area - Office Based role Salary £45,000-£50,000 Summary We are looking for a Systems Support & EDI Analyst to join a growing business and play a key role in supporting business-critical systems, managing EDI integrations and ensuring the accuracy and integrity of data across … closely with IT, operations, external suppliers and trading partners to ensure systems, integrations and data flows operate effectively. You will provide day‐to‐day support across key business applications, investigating issues, carrying out root‐cause analysis and coordinating solutions. You will also take ownership of existing EDI integrations, helping ...

Location: Coventry area - Office Based role Salary: £45,000-£50,000 Summary: We are looking for a Systems Support & EDI Analyst to join a growing business and play a key role in supporting business-critical systems, managing EDI integrations and ensuring the accuracy and integrity of data across … closely with IT, operations, external suppliers and trading partners to ensure systems, integrations and data flows operate effectively. You will provide day-to-day support across key business applications, investigating issues, carrying out root-cause analysis and coordinating solutions. You will also take ownership of existing EDI integrations, helping ...

This specialist business management software company are looking for an experienced WMS Functional Analyst, to help customers and employees understand the unique software and take them through the journey. The key responsibilities of this role will be the main point of focus from pre-sale, through implementation and after … support. You must be able to train customers with a variety of technical abilities. The role would suit a current warehouse IT functional Support, or someone with 4+ years of working in a warehouse environment and using a WMS in a Super user capacity. The need to have ...

businesses in the local area, employing over 300 employees across five sites. The Role We are looking for cover within our Technical function to support; services, legal and compliance. This role is on a 12-month fixed term contract, to cover maternity leave Main purposes of the role … dditional support with artwork checks, raw material specs, and customer specs - Assist with complaints, queries and other related customer issues - Responsible for the implementation, maintenance and management of the supplier approval system Specific Duties - Update product specifications and coordinate compliance data - Generating and maintaining internal specifications, customer specifications ...

Location: Coventry area - Office Based role Salary: £45,000-£50,000 Summary: We are looking for a Systems Support & EDI Analyst to join a growing business and play a key role in supporting business-critical systems, managing EDI integrations and ensuring the accuracy and integrity of data across ...