7 of 7 Support Engineer Jobs in the North East

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within … the wider MSP team. What you’ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we’re looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project phase. More ❯

Job Title: Technical Support Engineer Salary: Up to £32,000 Location: Middlesbrough Type: Full-Time About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support … ll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely. Key Responsibilities: Hands-On IT Support: Provide technical support and troubleshooting for a variety of systems and applications, ensuring issues are resolved promptly. Project Delivery: Lead and deliver IT projects, ensuring deadlines are met … and solutions are implemented successfully. Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally. Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver tailored IT solutions. System & Network Maintenance: Oversee the maintenance, monitoring, and troubleshooting of internal systems, hardware, and software to ensure More ❯

Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT … and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able More ❯

IT Support Engineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: £26,000-£29,000 plus £300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯

2nd Line Engineer MSP Teesside £28 - 35k plus benefits Hybrid The Opportunity for you... Are you currently working at 2nd line at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring ideas to the table? Then this … is the job for you. As a 3rd line engineer, you’ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors – definitely room for progression and growth. You'll be working … with customers on support with plenty of project work. Likewise in this role, you have the opportunity to come up with new ideas + products to expand their service offering to the way you see fit. We'd be looking for an engineer who's got their finger on the pulse by way of new tech within the More ❯

one of our well respected clients. This role is ideal for someone with solid experience supporting users, managing Microsoft 365 environments and maintaining IT infrastructure. Key Responsibilities: Provide technical support to users across the business Manage and support Microsoft 365 applications including SharePoint Maintain and administer Active Directory and Entra Set up and manage Exchange mailboxes Administer security … and endpoint management Set up and troubleshoot printers and related peripherals. Provide support for Wi-Fi and LAN network connectivity. Install, configure, and maintain computer hardware and software systems. Skills and Experience Required Proven experience in a similar Systems Administrator or IT Support role Strong working knowledge of Microsoft 365, including SharePoint and Teams Experience with Windows Server More ❯

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯