1 to 25 of 137 Support Specialist Jobs in the North of England

Internal Job Title: Global IT End-User Support Specialist Business: Lucy Zodion Ltd Location: Sowerby Bridge Job Reference No: 3932 Job Purpose: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all Lucy companies. The role will prioritize the delivery of End … from the ground up. Our range includes photocells, power distribution enclosures, EV connection feeder pillars, isolators, cut outs and switchgear. Key Accountabilities: Responsibilities: Delivery of assigned IT End-User Support activities and priorities within agreed service levels (e.g. Incidents, Changes, Service Requests, Service Improvements, projects) Provide enhanced and expedited support to VIP and critical business users Work with … value is achieved. Continue to challenge yourself and improve in all applicable technology areas to ensure you have appropriate knowledge and skills necessary to complete all assigned tasks and support the broader team. Adhering to service management processes and standards. Ensuring excellent incident management to minimize business impact Build and maintain effective and trusted relationships with colleagues, to aide More ❯

Technical Specialist Remote Support We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base. Location: Leeds, UK (hybrid working, 50% at … on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%) Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%) Recommend … expert working knowledge of our current and future products and solutions – (10%) Requirements: • IT Diploma or Degree (qualification by experience accepted) • Minimum of 2 Years in Customer Service Application Support • Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient More ❯

Technical Application Support Specialist Worldpay Gateshead, England, United Kingdom Join or sign in to find your next job Join to apply for the Technical Application Support Specialist role at Worldpay Technical Application Support Specialist Worldpay Gateshead, England, United Kingdom 2 days ago Be among the first 25 applicants Join to apply for the Technical … Application Support Specialist role at Worldpay Get AI-powered advice on this job and more exclusive features. Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join … working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Technical Application Support Specialist to join our ever evolving team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a More ❯

on delivering innovative medical technologies and solutions. The role involves installing and configuring Clinical Information Systems at customer sites, resolving and escalating issues. It offers both remote and onsite support across the UK, with flexibility for some work from home after training. Principal Duties and Responsibilities: Install Server and Client Hardware/Software Interface Medical Devices with Clinical Systems … Server Administration and troubleshooting. Desirable experience includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript, Visual Basic) Virtual machine technology Networking and Citrix Desktop support Customer service and troubleshooting experience Excellent communication skills Analytical skills Self-motivated team player Full driving license Degree in Engineering, Computer Science, or IT (preferred) Minimum 5 years of … Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Referrals can double your chances of interview success. Set job alerts for 'Information Technology Support Specialist' roles. #J-18808-Ljbffr More ❯

Job summary Join the NHS Business Service Authority as a Support Specialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing … networkso Excellent pension (20.6% employer contribution)o NHS Car lease schemeo Access to a wide range of benefits and high street discounts! Main duties of the job As a Support Specialist your main duties will be: o Ensuring critical NHS BSA back-office applications are supported and maintained to exceptional standards. These systems support thousands of current … meet stated requirements. 4. Monitors and supports the efficient and effective running of bespoke, third-party and mixed services. Uses incident, problem, request andchange management processes and systems to support successful implementation of system enhancements and fault resolutions. 5. Possesses an advanced skill-level in the technologies (methodologies, languages etc) which have been adopted by BSA TechnologySolutions. 6. Supporting More ❯

As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage five days a week, with occasional flexibility for planned support outside regular hours. Our team is … problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install … with server commissioning and decommissioning. Collaboration and Communication • Work closely with cross-functional teams to resolve complex technical issues. • Provide clear and concise communication to end-users on ongoing support activities. Requirements • 2 – 3 years of proven experience as a Desktop Engineer or in a similar technical support role. • Proven experience in supporting Windows, macOS, and Linux operating More ❯

Senior IT Support Specialist Apply locations Manchester Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR100951 We are a crowdfunded company with a dedicated community of backers aiming to create the "Best Damn Space Sim Ever". We value diverse talent and strive to build an exceptional team. We are seeking a Senior … IT Support Specialist at Cloud Imperium Games to support our global workforce. You will be the frontline for hardware, software, and app-related issues, ensuring an excellent employee experience through calls, emails, and chats. We use tools like Jira, Confluence, and the M365 suite, emphasizing service excellence, teamwork, and enthusiasm for technology. Founded in 2012, Cloud Imperium … including Star Citizen and Squadron 42. Join us as we push boundaries and make gaming history. For more about life at CIG, watch this - . Responsibilities Develop generalist IT support and troubleshooting skills across hardware, software, infrastructure, and networks. Provide advanced technical assistance and mentorship to junior support staff. Diagnose and resolve complex hardware, software, and network issues. More ❯

Join to apply for the Senior IT Support Specialist role at Cloud Imperium Games 1 day ago Be among the first 25 applicants Join to apply for the Senior IT Support Specialist role at Cloud Imperium Games We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create … Sim Ever”. We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent. We're seeking a Senior IT Support Specialist to join our team at Cloud Imperium Games, supporting our global workforce with their technical queries and challenges. As part of a collaborative environment, you'll be … the frontline support for hardware, software, and app-related issues, ensuring an exceptional end-to-end employee experience through calls, emails, and chats. We use tools such as Jira, Confluence and the M365 package to manage our work and we value service excellence, teamwork and enthusiasm for cool tech. Founded in 2012, Cloud Imperium Games creates cutting-edge videogames More ❯

Join to apply for the Technical Support Specialist role at IRIS Software Group Join to apply for the Technical Support Specialist role at IRIS Software Group Direct message the job poster from IRIS Software Group Just a regular guy that hires top talent for one of UK’s largest privately held software companies. Be the person … our customers can count on—especially when it matters most. We’re hiring an experienced Technical Support Analyst to take the lead during our late shift, supporting schools across North America. This isn’t just a role about closing tickets. It’s about owning them—bringing technical insight, independence, and a calm, solutions-first mindset to every interaction. You … ll be working from 4pm to midnight, Monday to Friday, covering critical support hours when customers still need help, but the rest of the team may have clocked off. That’s why we’re looking for someone confident, capable, and self-driven—someone who knows how to handle responsibility and thrives when trusted to deliver. If you’re someone More ❯

role is the installation and configuration of our Clinical Information Systems on customer sites and the resolution/escalation of issues. The role will provide both remote and onsite support for customers throughout the UK with flexibility to carry out some work from home once full trained. Principal Duties and Responsibilities: Installation of Server and Client Hardware/Software … troubleshooting. Experience desirable for this position includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript and Visual Basic) Virtual machine technology Networking Citrix Desktop support Experience in troubleshooting and customer service The candidate has excellent communications skills verbally and written with a focus on customer service Good analytical and troubleshooting skills Self-motivated, team More ❯

service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support) o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier environment. Analyzing technical designs and More ❯

Technical Support Specialist - Electrical and IT Systems Location: Manchester Salary: £30,000 - £34,000 + Benefits Are you an experienced Technical Support Engineer with a strong background in electrical and IT systems? Whether you've worked with office printers, specialist equipment in hospitals or clinics, or within manufacturing environments, this role offers an exciting opportunity to … apply your skills in a leading technology company. We are seeking a Technical Support Specialist to join our expanding Technical Support team at a global manufacturer of cutting-edge solutions in the security and automation industry. Key Responsibilities: Provide Technical Support to customers and internal teams, both remotely and onsite, ensuring swift resolution of technical issues. … Install and configure software and hardware solutions, diagnose faults, and conduct root cause analysis. Deliver exceptional customer service - in-person, over the phone, and in meetings. Support on-site visits across the UK and occasionally overseas to address complex technical challenges. Manage technical escalations and collaborate with internal teams such as Development, Product Management, and Quality. Conduct training for More ❯

Technical Support Specialist Location: Manchester Join a leading company as a Technical Support Specialist, delivering expert solutions in electronic security and access control. Purpose of the Role: As a Technical Support Specialist, you will play a pivotal role in delivering high-quality, proactive support to customers, both remotely and on-site. Specialising in … and software releases. Deliver proactive, high-level customer service with a focus on commercial awareness. Effectively manage key customer issues and accounts. Leverage all resources to resolve issues and support key clients. Conduct training sessions for both customers and colleagues. Collaborate closely with sales teams and assist in creating technical support materials across all media formats. Manage open …/unresolved support tickets with attention to detail. Be flexible with working hours and conduct site visits in the UK and abroad. Mentor Technical Support team members and support customer upskilling. Maintain detailed records, including ticketing and reporting. Provide phone, remote, and on-site support. Troubleshoot technical issues, perform fault diagnosis, and conduct root cause analysis. Quickly More ❯

Ampstek Kingston upon Hull, England Metropolitan Area Desktop Support Specialist Role Overview: We are seeking a skilled and dedicated IT Support/Desktop Support/Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues. Key Responsibilities: Technical … Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Installation and Configuration: Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices. Ensure all systems are up-to-date with the latest patches and updates. User Assistance: Assist … users with software applications, operating systems, and network connectivity issues. Qualifications: Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common IT tools and software. Familiarity with basic network troubleshooting and printer support. Education: Associate’s More ❯

Job Purpose Summary As a key member of the 2nd line support team, your main duties will be to provide technical support to our customers, helping them to resolve issues, but above all, taking ownership of particular product set and writing FAQs, testing firmware, and being an escalation point for your specialist product group. Also taking ownership … of product group to ensure there is sufficient knowledge and documentation available for customers To ensure customers issues are resolved in a timely manner. To provide 1st line technical support to advanced products such as IPPBX/Firewalls key advanced Networking products; answering support queries on the telephone and responding to support Email queries. To assist the … 1st line support team by being their point of escalation and providing help and advice to resolve queries To escalate more complex problems to the appropriate 3rd line support teams in line with escalation procedures. Owning the incident and ensuring its timely resolution To maintain a high degree of customer service for all support queries and adhering More ❯

MKM operates throughout the UK with 130+ branches and a central support function based in Hull. Due to continuing expansion, additional IT Support Specialists are being sought to work as part of the IT Helpdesk and wider IT Team, to assist users with all manner of queries, requests and problems. This role is highly user facing and involves … progress Coordinate the supply and installation of equipment Help to administer, maintain and monitor IT systems Assist with projects Key Skills Have excellent Microsoft Windows desktop and general IT support knowledge Be able to support mobile phones and devices Good written skills – recording and updating issues clearly and concisely Ability to learn and absorb new systems and processes … quickly Familiarity with support administration tools, i.e. ticketing systems, MS Active Directory, MS server Good general MS Office skills Desirable Experience within the builders’ merchant sector or other similar business Experience in supporting Apple MACs Experience in supporting phone systems, network troubleshooting This role is based at Stoneferry Road in Hull but occasional travel to other sites may be More ❯

Social network you want to login/join with: Position: Technical Support Specialist Location: Halifax Hours: Monday to Friday Days (38.75hrs) Pay: up to £40,000 Benefits: Pension: 6% employer, 5% employee, 28 days holiday (including statutory), death in service 3x annual salary About your new Technical Support Specialist role Are you a technically skilled professional … with a passion for diagnostics and customer service? We're hiring a Technical Support Specialist to provide expert assistance to mobile engineers and service teams, ensuring high-quality maintenance, repair, and customer satisfaction. The Technical Support Specialist will be responsible for Deliver technical support to field engineers, troubleshoot issues, and guide diagnostics and repairs. Provide … technical manuals and diagnostic tools to identify and repair faults. Ensure adherence to health & safety standards and quality assurance policies. Maintain accurate documentation and parts inventory for repairs and support activity. Collaborate across departments and contribute to ongoing technical improvement projects. Support customer service teams in resolving technical issues with clients. Experience required for the Technical Support More ❯

Regional Technology Support Specialist - North North & Scotland | Hybrid Working | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the … UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Specialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology Support Specialist, you More ❯

Regional Technology Support Specialist - North North & Scotland | Hybrid Working | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the … UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Specialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology Support Specialist, you More ❯

Regional Technology Support Specialist - North North & Scotland | Hybrid Working | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the … UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Specialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology Support Specialist, you More ❯

3rd Line Support Engineer Carlton (Hybrid working) Permanent Due to newly created roles, Premier Foods is seeking a highly experienced 3rd Line Support Engineer to join our team. This role is ideal for a seasoned professional with a strong background in 3rd line support, focusing on Incident and Service Request Management. The position is based in our … sites as needed. As the face of IT at the site, you will handle a wide range of issues, ensuring the smooth operation of our IT systems. The Technical Support Specialist must be passionate about delivering exceptional service to the business, taking pride in representing the IT department. You will be part of a wider Technical Services Team … working alongside other specialists. Applicants must have extensive technical experience in a 3rd line support role. This opportunity is designed for someone who can demonstrate technical knowledge and effective problem-solving skills in high-pressure environments. Whilst on-site presence is expected, remote work is possible with the opportunity for a balance of 3 days in the office and More ❯

to find top talent and solve hiring challenges. Expert in matching exceptional candidates with businesses to drive... Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and … between their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased lines … Proactive with a desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯

Associate (Accounting/Finance) Software Support Specialist Apply Online Looking for a meaningful way to apply your education in Accounting or Finance? Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler … sector - cities, counties, schools and other government entities - to become more efficient, more accessible and more responsive to the needs of citizens. We have an opening for an Software Support Specialist on our ERP Pro Financials team. This role provides software support for Tyler clients in the use, functionality, and understanding of our products and databases for … knowledge by reviewing new functionality and testing new product issues Advocate for the client and ensure the software meets their business requirements May create or enhance documentation throughout the support process. Commits to expanding technological skills and knowledge of the Tyler products. Qualifications College degree or comparable work experience, preferably in accounting or finance Knowledge of payroll/accounting More ❯

Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and IT technology stacks. You will also be responsible for assisting the installation engineers with pre and post … between their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased lines … a desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯

Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and IT technology stacks. You will also be responsible for assisting the installation engineers with pre and post … between their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased lines … a desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯