23 of 23 Support Specialist Jobs in the Thames Valley

As an IT Support Specialist , you will be part of the EMEA IT support team, delivering high-quality technical assistance to Revvity end users across the region. You’ll be responsible for resolving hardware and software issues, maintaining IT systems, supporting lab environments, and ensuring top-tier customer service. Key Responsibilities Diagnose and resolve software and hardware … issues (Windows, Office 365, Android, iOS) Provide hands-on IT support for end users across the EMEA region Analyze problems and apply fixes or escalate to relevant support teams Log and update all incidents and service requests in the IT service desk system Install, configure, and upgrade IT equipment and software Troubleshoot issues with printers, copiers, scanners, and … in all user interactions Communicate effectively with technical and non-technical users at all levels Create and maintain user-friendly IT documentation and guides Requirements Proven experience in IT support or a similar technical role Strong knowledge of Microsoft Windows, Office 365, mobile OS (Android/iOS) Excellent troubleshooting and problem-solving skills Strong interpersonal and communication abilities Customer More ❯

Social network you want to login/join with: Digital Support Specialist - London/Hybrid, Slough Client: RSSB Location: Slough, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: The Digital Support Specialist plays a critical role in delivering high-quality support for systems … platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with system and application administration, ensuring a seamless experience across internal and external applications. This position requires a broad technical skillset and a service-oriented mindset, supporting end-user devices, infrastructure, and enterprise … will manage service desk requests, identify recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the Digital team. Responsibilities Provide first and second-line technical support via service desk, phone, and in-person for hardware, software, applications, and digital services. Support external users of RSSB’s applications, assisting with account management and troubleshooting. Support More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist Hematology and Urine Analysis at Beckman Coulter Dx North America . We are seeking a dedicated professional to provide second-level support for hematology and urine analysis instruments, ensuring customer satisfaction through effective troubleshooting, training, and operational verification. This role involves … and verifying system performance and data quality. Operating independently within designated territories, with travel as needed. Minimum Requirements: Biomedical engineering degree or equivalent. At least 5 years of technical support or field service experience in diagnostics. Fluency in English (spoken and written). Willingness to travel within the country and Europe; valid driver’s license required. Preferred Skills: Flexibility More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist at Beckman Coulter Diagnostics . Overview We are seeking a dedicated professional to provide second-level support in Hematology and Urine Analysis systems. This role involves troubleshooting, customer training, and supporting our Applications Team, primarily in Italy or the UK, with … potential travel across Europe. Key Responsibilities Resolve technical issues and troubleshoot instrumentation problems. Train customers and Service Engineers. Support system performance verification and data quality assessments. Operate independently within assigned territories, providing excellent customer service. Minimum Requirements Biomedical engineer or equivalent qualification. At least 5 years of technical support or field service experience in diagnostics. Proficient in English More ❯

Join to apply for the Customer & Sales Support Specialist role at IonOpticks Continue with Google Continue with Google 2 days ago Be among the first 25 applicants Join to apply for the Customer & Sales Support Specialist role at IonOpticks About Us Founded in 2017 in Melbourne Australia, IonOpticks is already a global leader in the design … create lasting impact. This is an exciting time to join IonOpticks as we launch this new chapter in its already outstanding growth What We Are Looking For Customer & Sales Support Specialist - an exciting opportunity to contribute to IonOpticks’ international growth as it continues to redefine LC-MS in the field of proteomics globally. About The Role Reporting to … the Customer Experience Manager the Customer & Sales Support Specialist plays a key role in facilitating and triaging support requests, maintaining internal customer data systems, and supporting the broader sales teams across Europe and North America. This position focuses on delivering timely, high-quality customer service, maintaining CRM data integrity, and facilitating cross-team collaboration. What you will More ❯

the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? The Role The Support Specialist is responsible for ensuring the overall success of ATG’s Products for a portfolio of customers. Working closely with your customers, you will provide ongoing support … Services Management team, the role requires you to be highly motivated and delivery focused. You will need to become an indispensable part of a large team, working together to support and guide our ever-increasing customer-base on their digital journey. Key Responsibilities Engaging with customers daily via ZenDesk, telephone, video calls and face to face meetings. Ensure all … where relevant. Have a detailed technical understanding that facilitates resolution in “first-touch” where possible – including configuration issues and data feeds Enabling & maximising your customers understanding (providing ongoing guidance & support) of the ATG product suite, facilitating training requirements for the customer where required. Working with our product specialists to deliver the latest initiatives to benefit your customer portfolio. Ensure More ❯

Worldwide Response Center is looking for developers to help our customer succeed implementing our products. InterSystems Worldwide Response Center helps our customers succeed by solving problems. As a developer support professional in the WRC: You manage the solution of complicated problems in complex technical environments. You will contribute to a smart, cooperative, problem-solving team that provides international support More ❯

experience will be considered. It is a role for System Analysts and Business Analysts with technical application experience. - Document configuration - Release testing - Supporting the Application team and providing frontline support - Acturis experience and Broker experience within the London Market are key requirements #J-18808-Ljbffr More ❯

Social network you want to login/join with: Dental Software Support Specialist, oxford district col-narrow-left Client: GreatLab Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Join our team in Oxford as an End-User Support Engineer and play a crucial role in ensuring our employees' technology runs smoothly. You'll be the go-to person for technical assistance, providing essential support for our internal users. What you'll be doing: Efficiently manage and resolve user-reported IT incidents related to hardware, software, and … network issues, utilizing Jira for logging and tracking. Provide hands-on hardware support , including setup, configuration, troubleshooting, and upgrades for workstations, laptops, printers, and phones. Support software applications through installation, configuration, troubleshooting, and license management. Address network and connectivity challenges , including Wi-Fi, VPN, and remote access for our distributed team. Manage user accounts and access , ensuring appropriate … permissions and resolving authentication issues. Develop and maintain clear technical documentation and knowledge base articles for common issues. Support new hires with onboarding and provide ongoing user training on IT systems and tools. Implement and maintain system and software updates and security patches. Contribute to the implementation of security best practices and assist with compliance requirements. Monitor system performance More ❯

Social network you want to login/join with: Service Desk Support Specialist, reading col-narrow-left Client: Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 28.06.2025 Expiry Date: 12.08.2025 col-wide Job Description: Excellent opportunity for an experienced Service Desk Support Specialist to join … Visual hardware and accessories ahead of project installation to ensure proper configuration. Responsibilities Deployment and management of IT hardware & software. Call logging/ticketing/1st and 2nd line support within SLA. Support and troubleshoot AV software and hardware. Communicate with customers and site contacts. Reporting and developing new reporting options. Work with Microsoft-powered devices and partner More ❯

Social network you want to login/join with: Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support … office and IT teams on norms and standards and helping to bridge the skills and knowledge gap. Following correct processes and procedures in line with standard operating procedures. Telecoms support included. Tasks and Skills required Provide high quality IT support Good level of knowledge in all areas of IT troubleshooting - Windows OS environment Good level of knowledge on More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SISL Global The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second … level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac … and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best More ❯

Excellent opportunity for an experienced Service Desk Support Specialist to join our our Client's expanding team £33,000 - £38,000 +benefits. About the Role Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites. Oversee internal IT systems and assets, assists with upgrades and fixes. Preparation of … of project installation to ensure all required items are configured correctly. Responsibilities Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV software and hardware. Communicating with customers and site contacts. Reporting - new reporting options. Work with Microsoft-powered devices More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. Diagnose and resolve advanced … technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Troubleshoot break/fix issues of Windows and Mac computers. Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. Collaborate with IT team members … on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced … technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯

Social network you want to login/join with: Tech Client Support Specialist (German), Slough Client: EIMS Location: Slough, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Launch Your Tech Career with EIMS Global! Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers … for talented German-speaking individuals to join our team during this exciting time of global expansion. If you bring drive, curiosity, and hunger to grow, we’ll provide training, support, and a clear path to success in the high-paying tech industry. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers (DACH region) Learn … to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE: £28,000–£30,000 in More ❯

Social network you want to login/join with: Tech Client Support Specialist (German), High Wycombe Client: EIMS Location: High Wycombe, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Launch Your Tech Career with EIMS Global! Join a fast-growing B2B tech sales & marketing agency with More ❯

for talented German-speaking individuals to join our team during this exciting time of global expansion. If you bring drive, curiosity, and hunger to grow, we’ll provide training, support, and a clear success path in the high-paying tech industry. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers (DACH region) Understand and More ❯

individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. ? What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role ? What’s In It For You? ? OTE More ❯

for talented German-speaking individuals to join our team during this exciting phase of global expansion. If you bring drive, curiosity, and hunger to grow, we’ll provide training, support, and a clear path to success in the high-paying tech industry. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers (DACH region) Learn More ❯

Buckingham, South West -Bristol we are looking for a: Are you passionate about making a real impact on patients’ lives? We’re looking for an empathetic and motivated Device Support Specialist to join our team and work directly with patients with terminal cancer. If you have a healthcare background and are ready to bring your skills to a … corporate benefits, a performance bonus, and a company car is provided. At Novocure, we’re celebrating 25 years of extending the lives of terminally ill cancer patients. Our Device Support Specialists are at the heart of our success, and we’re driven by our Patient Forward mission to change the lives of those living with cancer. What You’ll … Do: Travel to patient homes, physician offices, and healthcare centres to provide hands-on support and education on our therapies and devices. Conduct in-home training sessions and offer ongoing support to patients and caregivers through regular follow-up visits. Perform equipment maintenance, troubleshooting, and data collection during patient visits. Manage your own time and remain flexible to More ❯