22 of 22 Support Specialist Jobs in the Thames Valley

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile Broadband connectivity. (Brands … Security Solutions Offering a range of Firewalls, VPNs, and cloud-based security services to protect networks and data. (Brands: Zyxel) We are seeking a Support Specialist with a passion for technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical … team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical More ❯

Technical Support Specialist 1st Line - Reading - £30K Join a fast-growing, UK-based technology distributor specialising in networking, broadband, VoIP, and security solutions as a Technical Support Specialist. The company supplies products to a wide range of clients, from resellers to major service providers, and prides itself … on delivering expert technical support alongside leading brands, and is keen to add further capability to its team in the form of technical support. The Role We re looking for a customer-focused 1st Line Technical Support Specialist to join the team. You ll be responsible for … handling incoming support queries, managing returns, and working with ticketing systems to ensure timely resolution and great service. Key Responsibilities Provide 1st line technical support via phone/email Diagnose and troubleshoot basic networking and hardware issues Manage support tickets and product return cases (RMAs) Maintain accurate More ❯

Technical Support Specialist – 1st Line - Reading - £30K Join a fast-growing, UK-based technology distributor specialising in networking, broadband, VoIP, and security solutions as a Technical Support Specialist. The company supplies products to a wide range of clients, from resellers to major service providers, and prides itself … on delivering expert technical support alongside leading brands, and is keen to add further capability to its team in the form of technical support. The Role We’re looking for a customer-focused 1st Line Technical Support Specialist to join the team. You’ll be responsible for … handling incoming support queries, managing returns, and working with ticketing systems to ensure timely resolution and great service. Key Responsibilities Provide 1st line technical support via phone/email Diagnose and troubleshoot basic networking and hardware issues Manage support tickets and product return cases (RMAs) Maintain accurate More ❯

SAP EDI Support Specialist. £55K + 10% Bonus + Benefits Package. Permanent. Hybrid - 3 Days Onsite Weekly. Slough, Berkshire. T6/MN/(phone number removed). Must be Eligible to work in the UK SAP EDI Support Specialist required with a good understanding of Order To … Required: Order To Cash & Supply Chain - understanding of business processes SAP S/4 HANA or SAP ECC6 EDI - Develop, maintain & optimise EDI - configuration & support EDI - EDI Maps, Idocs, Messaging - good experience EDI Data & Troubleshooting issues Idocs - Manage & Support messaging EDI - Onboarding Customers EDI Interfaces & Changes - manage & implement … OTC - Support with SAP System upgrades & changes Middleware Integration Support SAP XI & VAN Manage & Support with customer accounts/credits Support with Audit Controls & Compliance Testing - Support Testing activities - EDI Third Parties - Partner with System Integrator - Log & Test Incidents System Upgrades - Monitor Release Calendar Support More ❯

SAP EDI Support Specialist. £55K + 10% Bonus + Benefits Package. Permanent. Hybrid - 3 Days Onsite Weekly. Slough, Berkshire. T6/MN/1226289. * Must be Eligible to work in the UK* SAP EDI Support Specialist required with a good understanding of Order To Cash & Supply Chain … Required: Order To Cash & Supply Chain - understanding of business processes SAP S/4 HANA or SAP ECC6 EDI - Develop, maintain & optimise EDI - configuration & support EDI - EDI Maps, Idocs, Messaging - good experience EDI Data & Troubleshooting issues Idocs - Manage & Support messaging EDI - Onboarding Customers EDI Interfaces & Changes - manage & implement … OTC - Support with SAP System upgrades & changes Middleware Integration Support SAP XI & VAN Manage & Support with customer accounts/credits Support with Audit Controls & Compliance Testing - Support Testing activities - EDI Third Parties - Partner with System Integrator - Log & Test Incidents System Upgrades - Monitor Release Calendar Support More ❯

Application Support Specialist (Acturis) Location : Milton Keynes/Hybrid Salary : Up to £55,000 Are you an experienced Application Support Specialist looking for your next challenge in the insurance domain? We’re seeking a proactive and skilled professional to provide technical support for the Acturis … platform at a global insurance business based in Milton Keynes. About the Role This hands-on position involves delivering expert technical support for key business systems, primarily Acturis. While user administration is part of the role, we’re looking for someone who can go beyond that—diving deep into … technical configurations, ensuring seamless operations, and driving system improvements. You’ll also collaborate closely with other teams and interact with end-users to resolve support issues effectively. Skills & Experience 4+ years of experience in technical or business systems support roles. Strong knowledge of the Acturis platform, including configuration More ❯

culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety of tasks from Hardware/Software setup and … supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support tickets from employees Learn about system administration across a number More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

AWE is recruiting for a Systems Support Specialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems Support Specialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯

German-Speaking Technical Support Specialist 1st Line Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and suppliers to resolve faults efficiently Manage warranty collections and replacement … and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis on quality, collaboration More ❯

a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours … of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. … Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within More ❯

a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours … of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. … Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within More ❯

about become a part of Luxoft DXC Team and make progress in your career? Do you want to become a professional and develop in Support sphere? Than this role is definitely for you. We are looking for a Support Specialist with SSO, IDAM, Microsoft EMS who will … be the Microsoft specialist for Microsoft EMS 365 within the organization. The candidate will be mentoring the other members of the Application support teams in the operational use and development of the system and drive resolution of support and project issues for all Microsoft applications and services … within the organization. Skills Description: Has experience supporting Microsoft EMS 365 • Significant experience in a support or project delivery role with a specialism in the Microsoft ecosystem or significant relevant experience in another area. • Experience of working within an ITIL-based support environment • Experience administering Microsoft Server/ More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal … customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local … and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK and Germany needing help with laptops, tablets … ll be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … colleagues to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

SAP EDI Support Specialist. £55K + 10% Bonus + Benefits Package. Permanent. Hybrid - 3 Days Onsite Weekly. Slough, Berkshire. T6/MN/. Must be Eligible to work in the UK SAP EDI Support Specialist required with a good understanding of Order To Cash & Supply Chain More ❯

not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport … stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations … and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real More ❯

You will be working for SecuriCare (Medical) Limited, a Home Delivery Service for stoma products. Working to support a team of Patient Development Specialists, this busy and varied role will involve you in all aspects of administration and telephone work. You will deliver excellent customer service to internal/… interview, please e-mail us at or call us at , and one of our team members will be happy to assist you. Patient Services Support Specialist - Full Time Location: Loudwater, High Wycombe Full time: 37.5 hours/week: Monday to Friday: 7.5 hours/day from 9 am More ❯

team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well More ❯

We are urgently looking for an Customer Support Role to join our Device Intelligence team. The ideal candidate will have proven experience in Accounts Management and Customer First service and support for all account related issues. Required: An Accounts Management team member will be responsible for the following … scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an tech forward customer support More ❯