1 to 25 of 43 Support Specialist Jobs in the West Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

a working environment in which we pay particular attention to the compatibility of professional and private life. About The Role We are now looking for a full-time Technical Support Specialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base What you’ll bring to the table: Fluent written and verbal English Minimum 2 years of Application or Internal IT Support experience or Application Support experience Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others) SQL Query Writing for reporting … data manipulation and investigation Advanced Windows Server Operating System understanding – Domain Controllers, Active Directory, DNS, Server Manager etc. Understanding of ITIL best practices for customer support Basic understanding of networking principals Software troubleshooting and problem-solving skills What we consider as an advantage: Relevant BSc degree in Business Information’s Systems, Computer Science AWS Experience – Mainly interacting with S3 More ❯

German speaking Technical Support Specialist We are currently looking for a German speaking Technical Support Specialist for our client, which is one of the world's leading providers of enterprise mobility management (EMM) solutions, for their UK office in Birmingham. You are an educated professional at an early stage of your career. You have a great … and you are willing to learn, then this position offers numerous growth opportunities and a long-lasting career for you. Responsibilities Provide telephone and email based post-sales technical support for our software products Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution. Work proactively to update customers by reporting progress regarding … Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives Outstanding verbal and written communication skills in English Apply now Position: German speaking Technical Support Specialist Last Name First Name Email Phone Your Message Upload your CV Accepted file types: PDF, DOC, DOCX, ODT, ZIP Maximum file size: 5 MB #J-18808-Ljbffr More ❯

RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on IT Support Specialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: Youll be … providing essential first and second-line technical support across the business, helping employees resolve a range of IT issuesfrom setting up equipment to troubleshooting network problems. What Youll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and phones Managing user accounts … Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What Were Looking For: 1 years of experience in a similar IT support role Good knowledge of Windows 10/11, Office 365, and common IT tools Clear communicator with a strong customer-service mindset Organised, self-motivated, and able to prioritise More ❯

leading brands including Morrisons, One Stop, Coop Denmark and Waitrose as well as many more global retailers. About the Role We are now looking for a full-time Technical Support Specialist to join RELEX in the UK Stoke office for the US-shift. You will join a Support team of 11 people worldwide, who will help you … issues and adding them to our vast knowledge base. What you’ll bring to the table: Fluent written and verbal English. Minimum 2 years of Application or Internal IT Support experience or Application Support experience. Experience of ticket administration via service desks – JIRA is preferred, ServiceNow, Fresh Desk, Sales Force considered (among others). SQL Query Writing for … pay, 8 weeks at 80% pay and another 8 weeks at 60% pay. At RELEX we offer an Employee Assistance Programme (EAP) with different services included. Within our Healthcare support we have different services: Treatment with Comprehensive Cancer Cover, Full Out-patient, Therapies, Mental Health, Private GP, Employee Assistance, Programme Premier, Dentist and Optician Cashback Plus and Health Assessment. More ❯

Application Support Specialist - Global Banking & Markets - Birmingham - Associate location_on Birmingham, West Midlands, England, United Kingdom TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and More ❯

TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and … identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB: Practical use of More ❯

Social network you want to login/join with: Technical Support Specialist, royal leamington spa col-narrow-left Client: Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Technical Support Specialist Location: Nuneaton (Office-Based) Monday … + Bonus - £25k-£30k base (plus commission) Powered by Ador Talent – Where Talent Meets Opportunity Are you ready to step into a dynamic role that combines customer interaction, technical support, and a real impact in the healthcare industry? Ador Talent is proudly partnering with a leading supplier of point-of-care diagnostics and OTC health solutions across the UK. … As part of a globally recognised healthcare group, our client is revolutionising preventive medicine and community healthcare. They’re on the lookout for a Technical Support Specialist to join their growing team in Nuneaton. About the Role As a Technical Support Specialist , you’ll be the go-to expert for all things technical. From running laboratory More ❯

+ Bonus - £25k-£30k base (plus commission) Powered by Ador Talent – Where Talent Meets Opportunity Are you ready to step into a dynamic role that combines customer interaction, technical support, and a real impact in the healthcare industry? Ador Talent is proudly partnering with a leading supplier of point-of-care diagnostics and OTC health solutions across the UK. … As part of a globally recognised healthcare group, our client is revolutionising preventive medicine and community healthcare. They’re on the lookout for a Technical Support Specialist to join their growing team in Nuneaton. About the Role As a Technical Support Specialist , you’ll be the go-to expert for all things technical. From running laboratory … focused. Key Responsibilities: Oversee day-to-day lab activities, including Internal and External Quality Controls. Deliver structured training to healthcare professionals both online and in-person. Provide responsive technical support via phone, MS Teams, and email. Use SAP ticketing systems to manage and resolve customer queries. Develop SOPs, guides, presentations, and documentation. Assist in quality assurance testing and audit More ❯

Social network you want to login/join with: Information Technology Support Specialist, west bromwich col-narrow-left Client: Genium Selection Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Vacancy: IT Support Analyst Hybrid working: Office 3 days each week Our … client is a very successful UK design, engineering and manufacturing company exporting its specialist products globally. Its investment in research & development and in state-of-the-art facilities means it continuously offers technologically advanced solutions to its customers in an ever-advancing world. As the IT Support Specialist, you’ll join the small IT team where you … will provide broad and varied support to the IT users in this collaborative environment. The team provides desktop and ERP/Epicor support with the assistance of third-party suppliers. You’ll have the opportunity to develop your expertise further by learning from highly experience IT team members. As IT support specialist your role will be More ❯

Social network you want to login/join with: UK Technical Support Specialist, birmingham col-narrow-left Client: Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Changan Automobile, one of the world’s leading automotive manufacturers from China, brings … Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced Technical Support Specialist to support the setup of technical excellence for the UK. Extensive knowledge required of total vehicle systems including powertrain, electrical and diagnostics; fault finding techniques, problem … and appropriate escalation levels. Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the Technical Support Specialist, you’ll have the unique opportunity to use your technical expertise and skills to shape the Changan business in the UK. Providing technical support to the More ❯

innovator revolutionising recruitment with a flexible, user-friendly, AI-enhanced applicant tracking system that simplifies hiring from job adverts to onboarding. Were looking for a thoughtful, people-focused Client Support Specialist to join our friendly team, building strong relationships with our business clients and helping them get the very best out of our platform. If you love building … relationships, providing top-notch support, and making a genuine difference to the people you support, this role is for you! What Youll Do Working closely with our Head of Customer Services, youll be a trusted guide for our business clients, helping them navigate our user-friendly platform with ease. By building strong relationships and conducting regular check-ins … youll ensure our clients feel supported and confident. Providing timely, friendly support via CRM, phone, and email, answering questions about platform features, workflows, and configurations. Delivering short, engaging training sessions for Hiring Managers and HR teams to boost their confidence. Building trusted relationships through regular check-ins, offering guidance on recruitment best practices to enhance client success. Collaborating with More ❯

Application Support Specialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Specialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £35,000 to £40,000 per More ❯

Join to apply for the Product Support Specialist role at Hockey Moves International R . Support clients by providing technical service, installation assistance, and field support within the UK and Ireland, ensuring customer satisfaction and supporting business goals. Key Responsibilities Provide on-site technical support and solutions to clients. Prioritize visits, coordinate schedules, and complete … visit reports. Maintain professional customer relations. Assist in technical training and exhibitions. Train engineers and operators onsite. Support the Technical Help Desk and cover for staff absences. Review and update client database and communicate with key customers. Participate in training and personal development planning. Perform other duties as assigned by the Technical Manager. Qualifications & Experience 5 GCSEs (A-C … all levels. Proficiency in Microsoft Office, Salesforce, and technical databases. Strong planning and time management skills. Additional Details Seniority Level: Entry level Employment Type: Full-time Job Function: Technical Support Industry: Vending and HoReCa Equipment #J-18808-Ljbffr More ❯

Application Support Specialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Specialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £35,000 to £40,000 per More ❯

Medical Devices Support Specialist- Warwick Join to apply for the Medical Devices Support Specialist- Warwick role at KARL STORZ Medical Devices Support Specialist- Warwick 2 days ago Be among the first 25 applicants Join to apply for the Medical Devices Support Specialist- Warwick role at KARL STORZ Get AI-powered advice on … The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality … jobs in all our corporate locations. The Role To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for an Onsite Endoscopic Specialist based in Warwick. The primary responsibility of this role is to provide on-site, hands-on client support for KARL STORZ medical devices (including endoscopes, instruments, and video equipment) at assigned hospitals or More ❯

of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day. Get to know us and join our teamas Medical Devices Support Specialist- Warwick Job Function: Repair & Service Location: GB Work Flexibility: Field-based (Hospital) KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally … The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality … jobs in all our corporate locations. The Role To strengthen our team, KARL STORZ Endoscopy (UK) Ltd has a vacancy for an Onsite Endoscopic Specialist based in Warwick. The primary responsibility of this role is to provide on-site, hands-on client support for KARL STORZ medical devices (including endoscopes, instruments, and video equipment) at assigned hospitals or More ❯

Social network you want to login/join with: Dental Software Support Specialist, worcester col-narrow-left Client: GreatLab Location: worcester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, shrewsbury col-narrow-left Client: GreatLab Location: shrewsbury, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, telford col-narrow-left Client: GreatLab Location: telford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, birmingham col-narrow-left Client: GreatLab Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job Type: Full-time Travel … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

Social network you want to login/join with: Dental Software Support Specialist, stoke-on-trent col-narrow-left Client: GreatLab Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯

and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical Support Specialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and … helping design scalable support processes. We’re looking for someone who’s ready to step up—not just to help users, but to help build a support function that scales as we grow. If you have a background in dental (especially lab or front-desk experience), love working on a computer, and are ready to take initiative, we More ❯

/2 split Free Parking Are you a confident and motivated individual with a passion for IT and technology? Are you looking for a new exciting role within customer support? Our client is expanding at an impressive rate, and they are looking to develop their team in the UK. There are fantastic opportunities to develop skills and progress within … progression Customer service skills and experience are essential to this role. It is crucial that you are a self-starter who aspires to develop and have the desire to support customers. Excellent accuracy and attention to detail is also desirable. The role: Proactively identify opportunities to introduce new products and services to existing customers. Achieve and exceed sales targets More ❯