Sr. Technical Support Engineer - Confluent
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
have the tools and opportunities to advance your career while creating software that changes the world. Your role and responsibilities About the Role Senior Technical Support Engineers work directly with customers to diagnose and resolve complex Apache Kafka and Confluent Platform issues. They manage high-priority production cases … expectations during high-pressure situations. Collaborate with Engineering and Product to identify bugs, improve product quality, and provide field feedback. Create and review technical documentation, knowledge articles, and training material. Mentor and coach other TSEs and provide technical guidance across the team. Contribute to process, tooling, workflow ...