16 of 16 Technical Support Jobs in the North of England

Technical Support Engineer - Fire Safety Systems Manchester | up to £40,000 + Benefits | Full Time, Permanent Applause IT are offering an opportunity for a Technical Support Engineer with experience in fire safety systems to join a growing technical team at a market-leading security and life safety solutions provider. As demand grows for their fire … product range, this newly created position sits at the core of their expanding support division, providing office-based support to customers and engineers across the UK. If you're from a field engineering background or already in technical support for fire systems and looking to broaden your product knowledge and career path, this could be the … ideal next step. About the Role This role sits within a growing national technical support team, now operating seamlessly across two locations. With the business evolving into a single, unified technical centre of excellence, this position offers the chance to contribute to a true one-stop-shop security platform. Initially focused on fire safety systems, you'll More ❯

Field Technical Support Specialist Location: Field-based (UK) Department: ICT Services – Service & Support Reports to: Regional Service Manager About the Role We’re looking for a skilled and customer-focused Field Technical Support Specialist to deliver high-quality technical support and maintenance to clients across our service network. This is a hands-on … role requiring strong diagnostic ability, excellent interpersonal skills, and a passion for providing first-class customer service in the field. Key Responsibilities Provide professional technical support to assigned accounts within agreed service levels. Investigate, diagnose, and resolve equipment and system faults efficiently. Perform installations, maintenance, and updates as required to ensure optimal device performance. Support colleagues during … installations, peak workloads, and absences. Log and maintain accurate service records within the call-logging system. Identify and escalate recurring issues to support proactive problem management. Share technical expertise and best practices with team members. Build and maintain strong relationships with customers and stakeholders. Maintain field stock at prescribed levels and ensure cost-effective stock usage. Attend training More ❯

Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to … a particular public sector client, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carry out administration … base. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform More ❯

Microsoft Technical Support Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯

Technical Support Engineer (Night Shift) Manchester/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory … the time, meeting up with colleagues in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows More ❯

Technical Support Engineer (Night Shift) Manchester/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory … the time, meeting up with colleagues in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows More ❯

Job Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for a … dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide high end technical support to clients., Diagnose and … resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction More ❯

IT Support Technical Analyst Desktop Support Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering … IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at … class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems with a strong technical background around Microsoft technologies including but not limited to; Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS and File Sharing permissions. Knowledge of mobile operating systems including both Android More ❯

Logistics Technical Analyst Location: Crewe (3 days onsite per week) Are you ready to take your logistics career to the next level? Our client, a leading organization in the logistics sector, is seeking a passionate and detail-oriented Logistics Technical Analyst to join their dynamic team! If you have a knack for problem-solving and a desire to … drive process improvements, this might be the perfect opportunity for you! Key Responsibilities : As the Logistics Technical Analyst, you will play a vital role in ensuring the smooth operation of centralized logistics activities. Your main responsibilities will include : Data Integrity: Monitor and correct exceptions in SAP material master data to support Material Requirements Planning and warehouse processes. Process … of new suppliers into the Just in Sequence (JIS) process, coordinating between various stakeholders. Order Management: Oversee the Pre-Series Car Order Management process, ensuring adherence to PEP timings. Technical Support: Provide a technical support service for Vendor Planning, Logistics Planning, and Pre-Series Logistics teams. What We’re Looking For : To excel in this role More ❯

Logistics Technical Analyst Location: Crewe (3 days onsite per week) Are you ready to take your logistics career to the next level? Our client, a leading organization in the logistics sector, is seeking a passionate and detail-oriented Logistics Technical Analyst to join their dynamic team! If you have a knack for problem-solving and a desire to … drive process improvements, this might be the perfect opportunity for you! Key Responsibilities : As the Logistics Technical Analyst, you will play a vital role in ensuring the smooth operation of centralized logistics activities. Your main responsibilities will include : Data Integrity: Monitor and correct exceptions in SAP material master data to support Material Requirements Planning and warehouse processes. Process … of new suppliers into the Just in Sequence (JIS) process, coordinating between various stakeholders. Order Management: Oversee the Pre-Series Car Order Management process, ensuring adherence to PEP timings. Technical Support: Provide a technical support service for Vendor Planning, Logistics Planning, and Pre-Series Logistics teams. What We’re Looking For : To excel in this role More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end … users can maintain a high level of productivity. There is a salary of up to £28,500 plus a great benefits package. The Role: Provide technical assistance with computer hardware and software Resolve issues for staff via phone, in person, or electronically Log bugs and enhancement requests Monitoring of server farms and perform general maintenance e.g. (File clearing) Liaise … maintenance functions on the companies ERP Create and maintain tips and tricks solutions for online database and web sites Provide introductory on-line & classroom training for company products Resolve technical issues in a timely manner using available resources within the company or from third party support. Create and write management reports using SQL, VBscript, PLSQL or other such products More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end … users can maintain a high level of productivity. There is a salary of up to £28,500 plus a great benefits package. The Role: Provide technical assistance with computer hardware and software Resolve issues for staff via phone, in person, or electronically Log bugs and enhancement requests Monitoring of server farms and perform general maintenance e.g. (File clearing) Liaise … maintenance functions on the companies ERP Create and maintain tips and tricks solutions for online database and web sites Provide introductory on-line & classroom training for company products Resolve technical issues in a timely manner using available resources within the company or from third party support. Create and write management reports using SQL, VBscript, PLSQL or other such products More ❯

We are seeking a Technical Support Engineer to join a growing gate automation and access control distributor based in Rotherham. This role is ideal for someone with a background or strong interest in electronics, gate automation, or access control systems, who enjoys problem-solving and providing exceptional customer support. Key Responsibilities: Provide technical support to customers … via phone, email, and in person. Assist the sales team with pre-sales enquiries and product recommendations. Support with testing new products and solutions within the gate automation range. Handle RMA (Return Merchandise Authorisation) processes with suppliers. Maintain excellent communication and customer service standards. Receive full training to develop product and industry knowledge Skills & Experience Required: Experience or strong More ❯

Modbus, Mbus Firmware Engineer/support technician Morecambe LA3 3BT Job type Permanent Full-time Location Morecambe LA3 3BT Benefits Employee discount Company pension On-site parking Full job description We are seeking a skilled Firmware Engineer/support technician to join our dynamic team. The ideal candidate will have a strong background in embedded software development, with … designing, developing, and testing firmware for a variety of hardware platforms, including Internet of Things (IoT) devices. The successful candidate will also act as a primary contact for customer technical support, providing expert guidance on firmware, hardware, and communication protocols. Knowledge of PCB (Printed Circuit Board) design, assembly, and troubleshooting is desirable. Duties Collaborate with cross-functional teams … and communication interfaces between devices. Document firmware designs and maintain project documentation in Confluence. Stay updated with advancements in technology. Act as the main point of contact for customer technical support, resolving firmware, hardware, and communication protocol queries. Qualifications Experience with Modbus and M-Bus communication systems is highly desirable. Familiarity with embedded software development practices and methodologies. More ❯

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and … IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions More ❯

Technical Trainer - Digital Support (Part-Time) Hourly Rate: £30 per hour | 4 days a week | Mon-Thu, 6pm-9pm Location: Hybrid (Manchester + Remote) Outside IR35 We're looking for a passionate Technical Trainer to deliver our Level 2 Certificate in Digital Support course!You'll help learners build essential IT and digital skills through engaging … weeks delivered face-to-face in Manchester city centre. Applicants must be based in or near Manchester and able to travel when required. What You'll Do: * Deliver interactive technical training focused on digital support and IT fundamentals.* Guide learners through key concepts and practical applications.* Design and adapt course materials to suit a range of learner abilities. … Inspire and support learners to achieve their goals. What We're Looking For: * Strong IT knowledge (e.g. CompTIA, CCNA, MCSA, or similar).* Experience teaching or training in a technical field.* Excellent communication and learner engagement skills.* A positive, adaptable attitude and commitment to learner success. What's on Offer: * £30 per hour* Part-time hours (Mon-Thu More ❯