Technical Support Jobs in the North of England

Technical Support
England > North of England

The median Technical Support salary in the North of England is £35,000 per year, according to job vacancies posted during the 6 months leading to 8 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
8 May 2025
Same period 2024 Same period 2023
Rank 233 196 293
Rank change year-on-year -37 +97 -25
Permanent jobs requiring a Technical Support 93 216 145
As % of all permanent jobs advertised in the North of England 0.83% 1.24% 0.83%
As % of the Job Titles category 0.90% 1.31% 0.93%
Number of salaries quoted 67 187 63
10th Percentile £24,000 £24,000 £25,078
25th Percentile £26,250 £26,750 £28,447
Median annual salary (50th Percentile) £35,000 £32,500 £32,500
Median % change year-on-year +7.69% - +30.00%
75th Percentile £38,750 £43,736 £45,000
90th Percentile £46,500 £48,750 £66,500
England median annual salary £33,000 £33,500 £37,000
% change year-on-year -1.49% -9.46% +15.63%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,310 16,534 15,580
% of permanent jobs with a recognized job title 91.67% 94.96% 89.39%
Number of salaries quoted 5,794 12,788 8,257
10th Percentile £25,750 £27,000 £30,500
25th Percentile £39,500 £36,250 £39,000
Median annual salary (50th Percentile) £50,055 £50,000 £53,500
Median % change year-on-year +0.11% -6.54% +7.00%
75th Percentile £63,750 £65,000 £69,649
90th Percentile £78,750 £78,750 £81,250
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Technical Support
Job Vacancy Trend in the North of England

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Technical Support in the North of England

Technical Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Technical Support in the North of England.

Salary trend for Technical Support in the North of England

Technical Support
Salary Histogram in the North of England

Salary distribution for jobs citing Technical Support in the North of England over the 6 months to 8 May 2025.

Salary histogram for Technical Support in the North of England

Technical Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the North of England region over the 6 months to 8 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +25 43 £29,500 -9.23% 17
North West -73 41 £37,500 +15.38% 25
North East +44 9 £60,000 +100.00% 6
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 8 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Technical Support in the job title.

1 60 (64.52%) Social Skills
2 38 (40.86%) Problem-Solving
3 32 (34.41%) Microsoft
4 30 (32.26%) Customer Service
5 27 (29.03%) Firewall
6 23 (24.73%) Cisco
7 22 (23.66%) Azure
8 21 (22.58%) Microsoft 365
9 19 (20.43%) ITIL
9 19 (20.43%) Active Directory
10 18 (19.35%) WAN
11 16 (17.20%) Windows
11 16 (17.20%) Hyper-V
12 15 (16.13%) VMware
13 13 (13.98%) LAN
13 13 (13.98%) Self-Motivation
14 12 (12.90%) Windows Server
14 12 (12.90%) Cybersecurity
14 12 (12.90%) DNS
14 12 (12.90%) SQL
15 11 (11.83%) Mentoring
16 10 (10.75%) Microsoft Office
16 10 (10.75%) Degree
17 8 (8.60%) Linux
17 8 (8.60%) VoIP
17 8 (8.60%) Manufacturing
17 8 (8.60%) VMware Infrastructure
18 7 (7.53%) CRM
18 7 (7.53%) SLA
18 7 (7.53%) Microsoft Exchange

Technical Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.53%) Microsoft Exchange
2 4 (4.30%) SharePoint
3 1 (1.08%) Confluence
Applications
1 10 (10.75%) Microsoft Office
2 3 (3.23%) Spreadsheet
3 1 (1.08%) AutoCAD
3 1 (1.08%) Autodesk Inventor
Cloud Services
1 22 (23.66%) Azure
2 21 (22.58%) Microsoft 365
3 5 (5.38%) AWS
4 4 (4.30%) SaaS
5 2 (2.15%) GCP
5 2 (2.15%) OneDrive
Communications & Networking
1 27 (29.03%) Firewall
2 18 (19.35%) WAN
3 13 (13.98%) LAN
4 12 (12.90%) DNS
5 8 (8.60%) VoIP
6 7 (7.53%) VPN
7 6 (6.45%) DHCP
7 6 (6.45%) TCP/IP
8 5 (5.38%) Internet
8 5 (5.38%) MPLS
8 5 (5.38%) Remote Desktop
8 5 (5.38%) Unified Communications
9 1 (1.08%) HTTP
Database & Business Intelligence
1 3 (3.23%) Electronic Patient Records
2 1 (1.08%) NoSQL
Development Applications
1 5 (5.38%) JIRA
General
1 60 (64.52%) Social Skills
2 8 (8.60%) Manufacturing
3 6 (6.45%) Organisational Skills
3 6 (6.45%) Presentation Skills
4 5 (5.38%) Aerospace
4 5 (5.38%) Automotive
5 4 (4.30%) Finance
5 4 (4.30%) Legal
6 3 (3.23%) Analytical Skills
6 3 (3.23%) Back Office
6 3 (3.23%) Telecoms
7 2 (2.15%) Advertising
7 2 (2.15%) Health Technology
8 1 (1.08%) Marketing
Libraries, Frameworks & Software Standards
1 6 (6.45%) HTML
2 3 (3.23%) JSON
3 2 (2.15%) Software Packaging
Miscellaneous
1 13 (13.98%) Self-Motivation
2 6 (6.45%) Onboarding
2 6 (6.45%) Private Cloud
3 4 (4.30%) e-Learning
4 3 (3.23%) Video Conferencing
5 2 (2.15%) Driving Licence
5 2 (2.15%) Linux Command Line
5 2 (2.15%) Management Information System
6 1 (1.08%) Distributed Systems
6 1 (1.08%) NHS
6 1 (1.08%) PACS
Operating Systems
1 16 (17.20%) Windows
2 12 (12.90%) Windows Server
3 8 (8.60%) Linux
4 2 (2.15%) Mac OS
4 2 (2.15%) Unix
5 1 (1.08%) Windows 10
Processes & Methodologies
1 38 (40.86%) Problem-Solving
2 30 (32.26%) Customer Service
3 19 (20.43%) ITIL
4 12 (12.90%) Cybersecurity
5 11 (11.83%) Mentoring
6 7 (7.53%) CRM
6 7 (7.53%) Customer Experience
7 6 (6.45%) Customer Requirements
7 6 (6.45%) Infrastructure Management
7 6 (6.45%) Project Delivery
7 6 (6.45%) Time Management
8 5 (5.38%) Change Management
8 5 (5.38%) Preventative Maintenance
8 5 (5.38%) Project Management
9 3 (3.23%) Webhook
10 2 (2.15%) Document Management
10 2 (2.15%) Proactive Monitoring
10 2 (2.15%) Resource Allocation
10 2 (2.15%) Storage Management
10 2 (2.15%) Test Automation
Programming Languages
1 12 (12.90%) SQL
2 3 (3.23%) PHP
3 1 (1.08%) Go
3 1 (1.08%) Java
3 1 (1.08%) Python
Qualifications
1 10 (10.75%) Degree
2 7 (7.53%) Microsoft Certification
3 3 (3.23%) CCNA
3 3 (3.23%) Cisco Certification
3 3 (3.23%) MCSE
4 2 (2.15%) MCP
4 2 (2.15%) MCSA
5 1 (1.08%) CCDA
5 1 (1.08%) CCNP
5 1 (1.08%) Computer Science Degree
5 1 (1.08%) HND
5 1 (1.08%) ITIL Certification
5 1 (1.08%) MCSD
Quality Assurance & Compliance
1 7 (7.53%) SLA
2 2 (2.15%) Accessibility
3 1 (1.08%) ISO 9001
3 1 (1.08%) ISO/IEC 27001
System Software
1 19 (20.43%) Active Directory
2 16 (17.20%) Hyper-V
3 8 (8.60%) VMware Infrastructure
4 5 (5.38%) Terminal Services
5 2 (2.15%) Virtual Machines
6 1 (1.08%) Docker
Systems Management
1 5 (5.38%) Proxmox
2 2 (2.15%) Backup Exec
2 2 (2.15%) Kubernetes
2 2 (2.15%) Microsoft Intune
2 2 (2.15%) PaperCut
2 2 (2.15%) SCCM
Vendors
1 32 (34.41%) Microsoft
2 23 (24.73%) Cisco
3 15 (16.13%) VMware
4 6 (6.45%) Citrix
4 6 (6.45%) Fortinet
4 6 (6.45%) Meraki
4 6 (6.45%) SonicWALL
4 6 (6.45%) WatchGuard
5 2 (2.15%) F5
5 2 (2.15%) Oracle
5 2 (2.15%) ServiceNow
5 2 (2.15%) Siemens
5 2 (2.15%) Veritas
6 1 (1.08%) Google
6 1 (1.08%) SAP