Technical Operations Manager - 6 Month FTC – Kings Cross, London
- Location
- Greater London, England, United Kingdom
regular and scheduled basis. Drive automation for all repeatable processes by implementing AI and SRE methodologies to reduce toil in daily operations. Major Incident Management Take ownership, lead and coordinate major incident response efforts, acting as the central point of contact during critical outages. Drive investigation activities, facilitate communication … severe IT incidents. Collaborate with cross-functional teams, including engineering, IT, and third‐party vendors, to resolve complex issues and restore services promptly. Team Management & Leadership Lead, mentor, and develop a team of Technical Operations Center specialists, fostering a culture of accountability, collaboration, and continuous improvement. Manage the engagement ...