First Line Support Analyst
- Hiring Organisation
- Proactive Appointments
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £31,000 per annum
will support colleagues across the business and help deliver reliable, secure and user-focused IT services. Your work will include ticket and incident management, user and device administration, setting up equipment, onboarding and offboarding, maintaining accurate records and coordinating day-to-day support activity. Knowledge Required: Proven working experience … support, service desk or technical operations role. Familiarity with ticket and incident management systems and working with third-party support providers. Knowledge of networking concepts, cloud technologies, PC hardware and peripherals. Experience administering and supporting Microsoft 365, Exchange Online, Microsoft Intune, Microsoft Office, Microsoft Windows 11 and Microsoft Entra ...