Customer Success Manager (Portuguese Speaker)
- Hiring Organisation
- Interu - built by iov42
- Location
- London Area, United Kingdom
Customer Success : proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing … escalate and help convert up-sell and cross-sell opportunities. Marketing collaboration : develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts...). Operations : as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function ...