Service Desk Team Manager
- Hiring Organisation
- NICE – The National Institute for Health and Care Excellence
- Location
- London, E20 1JQ, United Kingdom
- Salary
- £39959.00 to £48117.00
applicants to ensure that their job applications reflect their own experiences, skills, and motivations. Applications that provide tangible examples of real life experience with delivered outcomes are more likely to meet the standards of our shortlisting criteria. While AI tools can support spelling, grammar, or formatting, we expect that … senior escalation point for complex technical issues, including priority incidents, root cause analysis and problem resolution.o Champion a strong customer first culture, ensuring excellent user experience and clear communication at all levels.o Own ITIL processes such as incident, problem, change and asset management, ensuring consistency and quality across ...