Head of IT
- Hiring Organisation
- Reed
- Location
- Ware, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £65,000 - £80,000 per annum, Inc benefits
processes Lead internal stakeholders and super users Service Delivery Oversee IT operations alongside MSP Manage incidents, escalation, and service performance Ensure consistent, high-quality user experience Supplier & Budget Management Manage MSP and vendors, ensuring SLA delivery Own IT budget, cost control, and supplier performance Projects & Transformation Lead … standards Own policies, risk mitigation, and disaster recovery planning About You A hands-on IT leader comfortable operating at both strategic and technical levels. Experience IT leadership (IT Manager level+) Professional services experience preferred Strong MSP and supplier management Delivery of complex IT projects and change Technical Skills ...