26 to 50 of 139 User Experience Jobs in the West Midlands

reports, dashboards and analytics Supporting security, governance and access control processes Working with implementation partners on integrations and system enhancements Creating documentation and supporting user adoption initiatives Providing ongoing system support and continuous improvement following go-live Identifying opportunities to streamline processes and enhance the user experience … enjoy solving business challenges through technology and are excited by the opportunity to be part of a major systems implementation.You'll ideally have: Experience supporting, administering or implementing enterprise business systems Exposure to Workday or other HR, Finance or ERP platforms Strong understanding of HR, Financials or operational business ...

accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing … testing will work and advise on the organisation wide technical test approach. You are responsible for selecting appropriate tools and techniques to evaluate user experience and for functional and non-functional testing of systems, products, services or devices. Checking operational systems, products, services, or devices for changes ...

compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement and effective supplier engagement across … storage, backup and cloud platforms. Own the lifecycle management of infrastructure assets, including planning, maintenance, refresh and retirement activities. Lead workplace technology and end-user computing services including Microsoft 365, collaboration platforms, endpoint management and productivity technologies. Drive a customer-focused service culture across all IT operational teams ...

Location: Birmingham, Bristol & Other locations Location: Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle upon Tyne, Reading Capability: Audit Experience Level: Director Type: Full Time Business Area: Technology Contract type: Permanent Director, Business Solution & Service Design Grade:A Capability:Audit Contract Type:Permanent Sub-Team:Solutioning (Product … design of connected data architectures by technical teams. Team Leadership :Lead and mentor a team of business integration analysts, business architects, and UI/UX/Service designers. Desired Attributes A Systems Thinker: You are naturally able to see the big picture and understand how the different parts ...

including FsLogix Knowledge in managing Citrix Systems: Provide clear technical support for Citrix environments, including Netscaler, XenApp, XenDesktop, Delivery Controllers and Profile Management. Support User Workspace Environments: Implement and utilise tools like AppSense/Ivanti/FSLogix for User Workspace Management to enhance user experience across … resolution or esca-lation of technical issues. Documentation: Maintain thorough documentation of system configurations, changes, and standard operating procedures. Understanding of ITIL Skills and experience:Relevant experience in IT systems administration or engineering roles within large MSPs. Relevant expertise in a variety of virtualized Desktop environments Citrix, Citrix ...

your career wherever you want it to go. Join EY and help to build a better working world. The opportunity The Product Manager – Event Experience role at EY represents an opportunity to shape the future of a rapidly expanding global events ecosystem. Using solutions from market-leading suppliers including … balance global standardisation with the nuance required by regional teams, audience expectations, strategic event goals and in-person, virtual and hybrid formats. The Event Experience portfolio is foundational to how attendees discover, register for, join, navigate, engage with and gain value from EY events worldwide. It is a highly ...

OVERVIEW:As Head of Service Delivery, you'll shape and drive our global technology services strategy, ensuring exceptional service, seamless user experiences, and operational excellence across offices, retail, gyms, and expanding markets. Leading high-performing teams and strategic partners, you'll champion continuous improvement, service innovation, and resilience, while … function strategy and operating model: Translate the Tech Operations strategy into a clear Service Delivery plan, roadmap and operating model, aligning ITSM, Helpdesk, End User Compute and service experience priorities to Gymshark’s overall direction.End-to-end service accountability: Own service delivery performance across multiple teams and workstreams ...

multiple products, services or client programmes. The role sets direction for business analysis, owns key stakeholder relationships and ensures proposed solutions align with business, user and strategic needs.You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients … recommendations are evidence-based and strategically aligned. Set standards for requirements, user stories, acceptance criteria, business models and traceability. Work with technical, product, UX and delivery specialists to analyse systems, data, processes and operating models. Coach business analysts and contribute to the development of the business analysis community. Essential ...

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical … focusing on customization and integration needs for enterprise clients Work closely with cross‐functional teams to align backend architecture with overall product strategy and user experience An Ideal Candidate Should Have Proven experience in backend development: TS/Node (required) Direct experience with GCP and knowledge ...

Role overview The Senior Business Analyst will lead analysis on large or complex projects, ensuring business and user needs are understood, prioritised and translated into actionable requirements. The role supports effective delivery by connecting stakeholders, users, technology and process change.You will work with multidisciplinary teams across data, AI, software … models, process maps, system analysis outputs and change impact assessments. Facilitate workshops, manage stakeholder relationships and resolve conflicts between competing needs. Work with product, UX, architecture, development, QA and delivery teams to ensure solutions meet agreed needs. Support testing activities by ensuring business scenarios and acceptance criteria are clear ...

stakeholder groups Providing guidance and expertise throughout IAM transformation activities Supporting approaches for emerging identity challenges, including machine and AI-related identities Profile Proven experience shaping and delivering enterprise IAM and PAM transformation initiatives Strong background in IAM strategy, governance, operating models and service design Practical experience supporting … Privileged Access Management implementations and improvements Experience operating within cloud-first technology environments, including AWS and Azure Strong understanding of identity security principles, risks and governance practices Experience supporting technology selection, vendor evaluations and procurement activities Ability to build trusted relationships with executive and senior stakeholders Experience ...

supporting the ownership and management of network platforms across LAN, WAN, cloud networking and central infrastructure services.This role will support Platform Owners in understanding user needs, managing platform backlogs, shaping roadmap priorities and delivering continuous improvement across Network Services platforms. Working across LAN, WAN, cloud networking and central infrastructure … services, the role helps translate demand, service insight and operational feedback into platform improvements that deliver measurable user and business outcomes.You will work with Platform Owners, internal teams and suppliers to help ensure platform improvements are prioritised, planned and delivered in line with user needs, business value, resilience ...

high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with … customer expectations. Analyse service performance data to identify trends, service issues, and drive continual improvements that enhance service quality, efficiency, and alignment with user and business needs. Build and maintain strong relationships with business stakeholders, users, suppliers, and internal teams, working collaboratively to set and manage service expectations, ensure ...

make your mark? Join us and be part of something bigger.MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As an experience UX Designer (Consultant) at Kainos, you will deliver intuitive service experiences based on user needs and design principles. You will be passionate about needs-based design … standards across projects• Guides other teams and stakeholders in best practice for UCD across a project lifecycle• Mentors junior team members and represents UX design across Kainos• We are passionate about developing people – a demonstrated ability in managing, coaching and developing members of your team and wider communityDESIRABLE• Experience ...

engineer to join our Marcus mobile development team in AWM. This role is ideal for an engineer with approximately 6+ years of experience in iOS development. The successful candidate will have a strong understanding of Swift and the iOS ecosystem. We're looking for someone who is keen … learn and has excellent problem-solving and collaboration skills and is passionate about delivering high-quality, user-centric experiences. iOS Development Expertise: Over 6+ years of experience in designing, developing, and deploying robust iOS applications using Swift, Objective-C, React Native and SwiftUI. Expertise in building dynamic, user ...

Quality Engineer I (SQE1) is an integral part of the Quality Engineering department, dedicated to assuring application quality, adherence to requirements, and an exceptional user experience by testing company applications. The main purpose of this role is to design, write, execute, and maintain automated and manual tests … Commit to continuous professional and technical growth, developing deeper expertise in framework architecture, advanced CI/CD pipelines, and broad-scope test strategy design.QualificationsEducation & Experience: Bachelor's degree in Computer Science, Engineering, or equivalent practical experience, combined with 4+ years of experience in software quality engineering.Automation & Scripting ...

passion for customer service to join our growing customer support team. If you have worked in a contact centre environment and have strong quality experience and skills, we want to hear from you. Our division also provides critical operations and user experience design to ensure business flows … improvement. Effectively allocate resources to meet business needs while balancing team workloads and priorities.Manage and collaborate with stakeholders across the business, building strong relationships.REQUIREMENTSPrevious experience of managing other managersExperience managing a QA functionProven ability to lead by example, with a positive attitudeAbility to lead teams, drive performance standards ...

Product Owners, business stakeholders and end users to elicit, analyse and document business requirements.Translate business requirements into clear functional and non-functional specifications, including user interface, reporting, integration and data requirements.Produce user stories, process flows, acceptance criteria and other business analysis artefacts to support software delivery.Work closely with … organisational skills.Excellent verbal and written communication skills with the ability to engage technical and non-technical audiences.Strong stakeholder management and relationship-building skills.Experience producing user stories, process maps, workflow diagrams, functional specifications and acceptance criteria.Strong customer focus with experience supporting business users and operational teams.Ability to manage multiple ...

Docker, Kubernetes, CI/CD tools, Git and automated testing frameworks. Ability to build responsive, accessible and pixel-accurate user interfaces aligned with UX/UI guidelines and enterprise design systems. Experience optimizing backend services and frontend applications for performance, reliability and scalability. Familiarity with Agile/Scrum … scalable frontend architecture. Implement effective state management for complex and multi-step user journeys. Deliver responsive, accessible and pixel-accurate interfaces aligned with UX/UI guidelines and design systems. Optimize backend and frontend applications for speed, scalability, reliability and performance.Implement application security, authentication, authorization and data-protection measures. ...

delivery activities with engineering teams. Own, maintain and effectively communicates the product roadmap, making informed decisions on sequencing, priorities, and trade-offs. Partner with UX and design colleagues to create intuitive, customer-centred experiences and ensure solutions meet usability and quality standards. Define, track, analyse, and report on product performance … product development. Understands and applies AI capabilities and prompt engineering to improve the quality of outputs in day-to-day work. Practical understanding of UX principles and the relationship between user experience and product success. Understanding of product metrics, analytics, performance measurement, and data-driven decision making. Awareness ...

assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Required experience: A Chartered Cyber Professional or be willing to work towards becoming Chartered. Demonstrate experience in cloud security across at least one platform … enjoy understanding the context of the full service and product suite you are supporting.You work in a matrix team with roles such as developers, User experience and service design, business analysis to bring a rounded approach to a Service. You are good at making evidenced based recommendations ...

entitlement, contributory pension scheme, onsite parking and employee assistance programme We are working on behalf of esteemed organisation, who are recruiting a creative and user-focused Website Content Coordinator to support one of the organisation's most significant digital transformation projects. This is an exciting opportunity to play … will also collaborate with colleagues across the organisation and the website project team to ensure content is clear, accessible, accurate and aligned with user needs, research insights and Warwick SU's brand. The role is part-time at 20 hours per week. There are no fixed working days ...

entitlement, contributory pension scheme, employee assistance programme and onsite parking We are working on behalf of esteemed organisation, who are recruiting a creative and user-focused Website Content Coordinator to support one of the organisation's most significant digital transformation projects. This is an exciting opportunity to play … will also collaborate with colleagues across the organisation and the website project team to ensure content is clear, accessible, accurate and aligned with user needs, research insights and Warwick SU's brand. The role is part-time at 20 hours per week. There are no fixed working days ...

globally—and this role is central to that journey. As an Onboarding Product Consultant, you will help shape and deliver a next-generation onboarding experience at global scale, using technology to create more personalised, human-centric journeys. You’ll join a high-impact global product team (TA2&O), working … business requirements into clear technical scope Partner with global stakeholders, country teams, and technology teams Support delivery activities including requirements, testing and implementation Drive experience-led enhancements through automation and personalisation Contribute to the global product roadmap and prioritisation Lead and develop a team member Skills And Attributes ...

Supports others to make brave decisions Functional skills: An understanding of the key business issues/drivers that result in clients pursuing transformation programmes. Experience of multiple industry sectors (e.g. Higher Education, Retail, Insurance, Local Government etc.). Excellent influencing skills, with the ability to land key decisions with … senior leaders and key business stakeholders. Experience of multiple Oracle Cloud EPM implementation project lifecycles, from presales, scoping and planning through to post go live support, as a Solution Architect. (Must have) Detailed knowledge of Oracle Cloud EPM enabled end-to-end business process across Finance. (Must Have ...