1 to 25 of 28 User Experience Jobs in the West Midlands

UX Engineer/Researcher looking for your next opportunity? If so, Expleo have an opportunity for you! We are seeking a practical and hands-on UX Engineers and Researchers with a passion for testing and digital interaction. One of the world's largest automotive manufacturers, is currently recruiting for Automotive … UX Engineer/Researchers, to help them develop unique and innovative vehicles. You will support delivery of user testing across our digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team ...

Reporting and Platform Analytics capability for the ServiceNow platform Act as the ServiceNow Reporting authority in governance forums, driving high-quality and consistent user experiences Establish and lead ServiceNow Reporting and Platform Analytics governance, including participation in design authority forums, and ensure user needs … understood and embedded throughout solution intake, design, and delivery Partner with Product Owners, Business Analysts, Architects, Developers, and Enterprise User Experience (UX) and Organisational Change Management (OCM) teams to shape Reporting design decisions across portals, workspaces, and workflows Review and guide Reporting designs and implementations to ensure they ...

UX Designer/£45,000-65,000 per annum/Remote We are working with a leading ecommerce business that needs a UX Designer to come board to work on some exciting new projects. This role suits someone who is forward thinking in their approach and open to utilising Claude … Design in their UX methods. It would be a huge advantage for someone who has experience designing around Salesforce systems/processes in the past. Responsibilities include: Own the end-to-end UX process across web and mobile products, from discovery to delivery Translate user insights, business needs ...

modern software engineering practices to real-world service challenges. You'll be part of a small, collaborative team, working closely with product, user experience and operational colleagues to deliver impactful, user-focused solutions. This role is predominantly home-based with occasional attendance at our Birmingham Office (minimum … Doing: Designing and building applications and tools using modern engineering practices. Developing integrations, APIs and automation to support key services. Translating business and user needs into working technical solutions. Exploring where AI and automation can add value to real workflows. Building and testing prototypes, then iterating based on feedback. ...

delivery readiness and product enablement while learning how customer and business needs translate into valuable product outcomes. Responsibilities Support customer research, feedback analysis and user need definition. Write and refine user stories, acceptance criteria and backlog items. Help prepare sprint goals, demos, release notes and internal documentation. Work … Support quality by capturing defects, test coverage and non-functional requirements. Skills and Experience Early product experience, or experience in BA, UX, QA, customer success or support. Basic understanding of agile delivery and user story writing. Strong communication skills and curiosity about customer problems. Comfort working ...

systems. The team is committed to collaboration, innovation, and continuous improvement, with a strong focus on wellbeing, development opportunities, and delivering secure, scalable, and user-centric solutions that support the firm’s strategic goals Main Responsibilities Analyse business requirements, functional specifications and technical designs to produce robust BTP based … applications on SAP BTP using CAP/RAP, Node.js, Java and SAP Business Application Studio. Build and extend SAP Fiori/UI5 applications, improving user experience while adhering to clean core principles. Configure and manage secure connectivity using Cloud Connector, destinations, certificates and OAuth based authentication. Work closely ...

testing insights to identify opportunities for improvement Manage A/B testing and experimentation programmes to validate and scale changes Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives Define key performance metrics and present insights and recommendations to senior stakeholders Champion a culture of testing, learning … Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar Solid understanding of digital journeys, user behaviour, and UX best practice Ability to translate complex data into clear, actionable insights Experience working cross functionally with technical and non-technical stakeholders Strong communication skills ...

business. Inquisitive approach with critical thinking, noticing patterns and recurring issues, helping to address and rectify them. Contribution to configuration changes, testing, documentation, and user guidance Involvement in projects, including upgrades, integrations, new site implementations, and reporting improvements Proven experience & skills: Worked with business systems in a Manufacturing … Warehousing or Supply Chain environment (IT or Operational perspective) Key user experience in business critical systems (e.g. SAP Super User or similar) Comfortable collaborating with technical and non-technical teams, adapting your communication accordingly Ideally, you'll be familiar with SAP, Microsoft Business Central, Oracle (or similar ...

solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams … across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide ...

migrations, enhancements, and new implementations Configure and maintain enterprise applications to meet business requirements Identify and deliver system improvements to enhance performance, stability, and user experience Provide 3rd line support for business-critical applications Work closely with internal teams, developers, vendors, and external partners to resolve issues … Ensure compliance with internal policies, security standards, and regulatory requirements Assist with audits, risk assessments, and application governance activities About You You will have: Experience supporting and developing enterprise applications Intermediate SQL skills, including querying and data manipulation Understanding of APIs, middleware, and system integrations Experience with service ...

Responsibilities: Develop and maintain solutions using Microsoft Power Apps, Power Automate, and Power BI Build and support automation to improve business processes and user experience Develop and maintain integrations between Microsoft 365, Dataverse, and third-party systems using REST APIs Contribute to the development and enhancement of .NET … documentation and support testing to ensure secure, high-quality delivery Work closely with stakeholders to gather requirements and deliver effective solutions Technical Skills: Strong experience with Microsoft Power Platform (Power Apps, Power Automate; Power BI desirable) Good knowledge of SQL and relational databases Experience with REST APIs ...

line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues across end-user devices Escalate more complex technical issues to senior engineers where appropriate Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution … configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device setup, and access permissions Provide support for classroom technology including AV equipment, printers ...

Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape, including: Service Desk: Incident, Request & Problem … devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network issues Take ownership of incidents through to resolution with clear user communication Act as a key escalation point for 1st line and support training guidance Maintain MDM asset records, and application catalogue Collaborate with ...

focused mindset, ensuring change is implemented effectively and efficiently. Key Responsibilities Evaluate existing business processes, identify areas for improvement, and design practical solutions spanning user experience, operational processes, and system enhancements Engage with stakeholders at all levels to understand objectives and translate these into defined business requirements … quantitative research, applying data modelling techniques to improve efficiency and effectiveness Collaborate closely with technical teams to convert business requirements into technical specifications and user stories for development sprints Facilitate workshops, meetings, and training sessions to drive alignment and clarity Assess solution options, evaluating risks, benefits, and business impact ...

experiences to our customers. You will take ownership of validating system features that enable this platform, ensuring high quality, robustness, and a defect-free user experience from concept through to delivery. You will play a key role in shaping validation strategies and continuously improving test processes, with … vehicles to ensure feature has achieved delivery maturity. Tracking defects and liaising with both internal and external teams to ensure timely resolution. Essential Skills, Experience and Knowledge Required: Test strategy and test planning at system level with focus on real-world usage scenarios and failure modes. Defect Lifecycle management. ...

part of the role is shifting how success is defined, moving from technical reporting to meaningful business outcomes, ensuring that service quality, user experience and operational risk are measured in a way that matters. You’ll work closely with senior leaders across Engineering, Manufacturing, Commercial and Corporate functions … complexity, drive improvement at scale and build an IT Operations function that is trusted, visible and high performing. You’ll bring Director level experience within a complex organisation, with a proven track record of leading IT Operations and delivering transformational change across large scale service environments. ...

required for a programme of work within National Grid which aims to modernize and enhance the UK network infrastructure to improve reliability, security, and user experience. Key initiatives include replacing end-of-life network hardware, deploying enhanced Wi-Fi solutions, and provisioning high click apply for full job details ...

they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role … Azure SQL, or equivalent). Experience with role-based security/row-level security in Power BI. Good visualisation design sense: knowledge of UX, best practices in dashboards, filters/slicers, mobile vs desktop views. Familiarity with cloud platforms (e.g., Azure, Power BI Premium/Embedded) Certification (e.g., Microsoft ...

UX Designer/£45,000-65,000 per annum/Remote We are working with a leading ecommerce business that needs a UX Designer to come board to work on some exciting new projects. This role suits someone who is forward thinking in their approach and open to utilising Claude … Design in their UX methods. It would be a huge advantage for someone who has experience designing around Salesforce systems/process click apply for full job details ...

requests when required. Attend supplier and stakeholder meetings to obtain and communicate system updates across the business. Create, amend, and remove internal and external user access within company systems. Investigate and resolve data upload, return, and payment file issues, including reprocessing files where necessary. Manage … Improvement Demonstrate commercial awareness by identifying efficiencies and cost-saving opportunities. Recommend and implement improved ways of working to enhance productivity, reporting accuracy, and user experience. Contribute to the ongoing review and development of business systems and processes. Key Skills & Experience Minimum 12 months' experience ...

revolutionizing the healthcare landscape by providing an advanced conversational agent platform that enhances patient-provider communication. Our mission is to ensure that patients experience seamless interactions with the healthcare system, leading to better access and improved patient outcomes. To support our innovative technology and foster continuous growth … standards, and metrics to measure team performance and product quality. Drive technical innovation and evaluate new technologies that can enhance our platform and improve user experience. Participate in high-level planning and execution of engineering projects while managing resources effectively to meet project deadlines. Align engineering efforts with business ...

They are a high-growth online gambling and sports betting platform backed by significant recent investment and focused on delivering an intuitive, mobile-first user experience. THE ROLE As a Senior Data Analyst, you will partner with stakeholders across the organisation to turn complex questions into actionable insights. Specifically … with data-driven insights. Identifying trends, risks, and commercial opportunities through analysis. Communicating insights clearly to both technical and non-technical audiences. SKILLS AND EXPERIENCE The successful Senior Data Analyst will have the following skills and experience: Strong SQL and core analytical capability. Experience across customer, commercial ...

Work directly with clients to understand business requirements, processes, and operational challenges. Analyse ERP system usage and recommend configuration changes to improve efficiency and user experience. Gather and document functional and technical requirements for new features, enhancements, and integrations. Act as the liaison between customers and the development team … line technical and application support to customers, troubleshooting issues and identifying root causes. Create and maintain system documentation, configuration guides, and process documentation. Support user training and knowledge transfer activities where required. Work with internal stakeholders to ensure projects and customer requests are delivered successfully. What we're looking ...

Management: Lead a well-balanced, cross-functional team, ensuring everyone has the support they need to thrive. Who You Are: Experienced: You have significant experience in delivering digital products in fast-paced, agile environments. Communicative: Strong verbal and written communication skills, with the ability to translate complex IT concepts … into relatable language. Innovative: You champion creativity and are not afraid to challenge the status quo to enhance user experience. Self-Motivated: Highly driven, you can work independently while thriving in a collaborative environment. Negotiator: Your negotiation skills and budget management experience will help you navigate digital governance ...

business, you will gain a strong understanding of operational challenges and help deliver practical technology solutions that improve efficiency, performance, reporting, and the overall user experience. Alongside the day-to-day management and support of business systems, you will contribute to wider digital improvement initiatives, helping to streamline processes … improvement are essential. This role would suit an experienced systems professional who enjoys variety, collaboration, and having a genuine impact on business operations. Previous experience working with ERP, CRM, or other business-critical systems is highly desirable, alongside exposure to reporting tools, system integrations, or data management processes. This ...