Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforcemanagement, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in More ❯
and Solution Development: Identify opportunities to enhance Sabio's service capabilities through partner technologies. Drive emerging technology initiatives, including AI/analytics, cloud infrastructure, WFM, WFO and advanced CX solutions. Governance and Reporting: Maintain and report on partner governance frameworks, including sales planning, customer bid reviews, and contractual alignment. Regularly More ❯
strategy. Act as a trusted advisor to senior stakeholders, providing strategic insights on how technology can address evolving customer experience needs. Optimise omnichannel support, workforcemanagement, and real-time analytics for enhanced service delivery. Identify opportunities to incorporate AI-driven automation and predictive analytics to improve CX outcomes. Migration & Delivery More ❯
lead the development and delivery of our SaaS solutions within the Hospitality Operations Division. This role involves overseeing the full HCM suite, including recruitment, workforcemanagement, learning, and payroll, ensuring alignment with our product vision and business goals. Key Responsibilities: Lead a high-performing, cross-functional team to deliver innovative More ❯
Manage access controls to uphold system security and confidentiality What we re looking for Essential criteria Proven expertise with UKG Kronos WFC and Dimensions (WFM Pro) Solid understanding of core HR processes, time and attendance, and payroll Hands-on experience in configuring, implementing, and integrating systems Experience working collaboratively to More ❯
SLAs, KPIs, and quality standards are met, while continuously refining support processes for greater efficiency and impact. Use tools like Zendesk, Jira, Klaus, and WorkforceManagement to streamline workflows and drive results. Leverage data and analytics to uncover trends, measure performance, and make informed decisions that optimize support operations. Harness More ❯
role, with a focus on CCaaS technologies and solutions. Deep understanding of the key components of CCaaS, including voice, chat, email, social media, and workforcemanagement solutions. Experience working across multiple CCaaS platforms and cloud vendors, such as Genesys, Five9, Twilio, Amazon Connect, etc. Strong technical background with the ability More ❯
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation More ❯
About the client They are a leading workforcemanagement platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the market. The Business Owner will lead More ❯
About the client They are a leading workforcemanagement platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the market. The Business Owner will lead More ❯
to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
london (wembley), south east england, united kingdom
PIE Recruitment
to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
potential. Our vision is to power and empower millions of businesses with our software. About Jibble Group We're a scale-up in the WorkforceManagement space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We More ❯
with individuals at all levels of the business from Managers to our leadership team. Team mission: At Zopa, we are dedicated to revolutionizing our workforcemanagement processes to ensure efficiency and effectiveness across all operations. Our centralised team is passionate about continuous learning and innovation, staying at the forefront of More ❯
more autonomy and responsibility over your own future? Then this role is for you.... The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
london (wembley), south east england, united kingdom
PIE Recruitment
more autonomy and responsibility over your own future? Then this role is for you.... The Company A pioneer in Software as a Service (SaaS) workforcemanagement and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯
frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of WorkforceManagement (WFM), HR, Payroll, and Wellbeing. Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under More ❯
London/Cardiff/UK Remote £55,000 - £75,000 + Benefits Hear from the team Our WorkforceManagement team The Data Analyst, WorkforceManagement role sits inside the Commercial Planning & Governance team who form part of the WorkforceManagement function at Monzo. WorkforceManagement is a key part of … accurate reporting of FTE, cost and workload impacts in various stakeholder-facing forums. Being responsible for building and maintaining custom reporting/dashboards for WorkforceManagement, e.g. shrinkage, adherence, handle time, etc. in Looker. Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or … implementation of changes as well as validating that agreed business objectives were met. We'd love to hear from you if You have a WorkforceManagement/Forecasting/Operations background. You have demonstrable experience using SQL in an Operations/WorkforceManagement setting. You have experience building and maintaining More ❯
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting smoother and more flexible for almost a million users worldwide! We value passion, quality, innovation, trust … twice per week. About the role As a part of our growing Product Management team, you will take part in developing tomorrow's intelligent workforcemanagement, enabling data-driven decision-making and having a significant impact on strategic initiatives. As we're growing internationally, you will be an integral part … to create a happy business and a happy workforce. At the highest level, Product Managers at Quinyx contribute to creating an innovative and intelligent WFM solution that we are proud of, have fun building, and help our customers enjoy work, stay compliant with regulation and reach their business goals. As More ❯
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation … in working with different groups of stakeholders. What you'll be doing To our customers, you will be the expert of our AI-powered WFM suite. You will be responsible for implementing our products and solutions to meet client requirements together with others in our Implementation. Work internationally and drive … Have a self-starter attitude with the ability to get up to speed on complex & difficult concepts. The WOW-factor You have worked in WorkforceManagement/HCM/Payroll. You speak additional European languages. There is a small tech-geek that lives inside of you. What is it for More ❯
an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforcemanagement solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide! We value passion, quality, innovation … in working with different groups of stakeholders. What you'll be doing To our customers, you will be the expert of our AI-powered WFM suite. You will be responsible for implementing our products and solutions to meet client requirements together with others in our Implementation. Work internationally and drive … Have a self-starter attitude with the ability to get up to speed on complex & difficult concepts. The WOW-factor You have worked in WorkforceManagement/HCM/Payroll. You speak additional European languages. There is a small tech-geek that lives inside of you. What is it for More ❯
Kronos WFC and Dimensions, ensuring every beat aligns with the strategic programme of work. What you will get involved in: Kronos WFC and Dimensions (WFM Pro): You'll dive deep, fine-tuning configurations and integrations to make the systems sing. Being the bridge between tech and people: You'll translate … the intricacies of UKG Kronos, we want to hear from you! What you'll bring: A deep understanding of UKG Kronos WFC and Dimensions (WFM Pro). Familiarity with support and ticketing systems – you're a master of issue resolution. A solid grasp of Time and Attendance, timekeeping intricacies, and More ❯
Kronos WFC and Dimensions, ensuring every beat aligns with the strategic programme of work. What you will get involved in: Kronos WFC and Dimensions (WFM Pro): You'll dive deep, fine-tuning configurations and integrations to make the systems sing. Being the bridge between tech and people: You'll translate … the intricacies of UKG Kronos, we want to hear from you! What you'll bring: A deep understanding of UKG Kronos WFC and Dimensions (WFM Pro). Familiarity with support and ticketing systems – you're a master of issue resolution. A solid grasp of Time and Attendance, timekeeping intricacies, and More ❯
UKG Pro WorkforceManagement (Kronos) SME - 12 months - £450/day Inside IR35 - Hybrid 3dpw London Key Responsibilities: Support and carry out system integrations, upgrades and enhancements Provide technical support and support with any issues Train end users Documentation (incident management, analysis, best practice etc) Troubleshoot UKG dimensions and passport … users Create, Configure and maintain UKG Pro WFM modules which includes timekeeping, absence, advanced scheduling, and analytics. Integrate and support Passport application Key Requirements: Someone who is hands on is a must for this role as well as proven experience with UKG Pro WFM, specifically around timekeeping, absence, advanced scheduling … Pro WFH processes experience and good understanding of the solution SAP HR experience (nice to have) as well as passport application knowledge UKG Pro WorkforceManagement (Kronos) SME - 12 months - £450/day Inside IR35 - Hybrid 3dpw London bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. More ❯
Junior Account Executive – Operations & Technology About Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate, and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove More ❯
