1 to 25 of 83 WFM Jobs in London

part of the GNE organization. Our mission is to create the most trustworthy e-Commerce platform.- Lead the workforce planning for BPO sites.- Administer workforce management encompassing all the processes that e-Commerce moderation sites undertake.- Create data models to forecast long/short term business volume, set up multi … incoming volumes, and evaluate potential productivity, quality and customer-service standards by analyzing performance statistics and financial results.- Drive continuous improvement of Workforce Management (WFM) processes/tool/system including streamlining & optimizing forecast, adjustment processes cross departments, supporting system/tool development and improvement, updating relevant databases, assuring data ...

experience administering SuccessFactors. Experience of managing data flows from SuccessFactors to S/4HANA, Okta/SSO. Experience of SAP Concur integration. Experience of workforce management apps such as Storeforce, ATOSS and Illness Manager. Other HRIS platforms (e.g. Workday, Oracle HCM, Dayforce or equivalent) are desirable. Strong understanding ...

Advantage (ADMS S6). SOAP/XML integration, Oracle, DB links, Kafka, API gateway or durable messaging patterns. PowerOn Mobile, DERMS integration, AMI, GIS, Workforce Management or customer communications integration. UK DNO/DSO operations, outage reporting or regulatory reporting exposure. Hyper‐V, Red Hat server environments and IT/ ...

Advantage (ADMS S6).• SOAP/XML integration, Oracle, DB links, Kafka, API gateway or durable messaging patterns.• PowerOn Mobile, DERMS integration, AMI, GIS, Workforce Management or customer communications integration.• UK DNO/DSO operations, outage reporting or regulatory reporting exposure.• Hyper-V, Red Hat server environments and IT/ ...

footprint including, Core HR, Recruiting, Onboarding, Absence, Time & Labour, Help Desk, Talent Management, Performance Management, Learning, Compensation and OTBI Reporting. Strong understanding of workforce management, talent management and employee lifecycle processes. Ability to define enterprise-wide HCM solution architecture and functional design. Experience leading business process transformation and operating model ...

footprint including, Core HR, Recruiting, Onboarding, Absence, Time & Labour, Help Desk, Talent Management, Performance Management, Learning, Compensation and OTBI Reporting. Strong understanding of workforce management, talent management and employee lifecycle processes. Ability to define enterprise-wide HCM solution architecture and functional design. Experience leading business process transformation and operating model ...

Evolution: Drive the automation of headcount tracking and employee benefit expenses reporting towards scalable, tool-driven architectures to maximise efficiency and data integrity. Strategic Workforce Management: Partner with the CPO and People Leadership Team to drive the long-term financial strategy behind global workforce location expansion, talent mapping, and organisation ...

Process Evolution: Drive the automation of headcount tracking and employee benefit expenses reporting towards scalable, tool-driven architectures to maximise efficiency and data integrity.Strategic Workforce Management: Partner with the CPO and People Leadership Team to drive the long-term financial strategy behind global workforce location expansion, talent mapping, and organisation ...

coaching through regular 1-1sGrow and develop globally distributed teamsSet actionable goals enabling team growthEnsure operational continuity during your absenceCollaborationPartner with Scaling Service, WFM, Vendor Management, and Product teamsWork cross-functionally with KYC, FinCrime, PayOps, and othersAlign resources with business objectives and service levelsCapacity ManagementCollaborate on staffing, recruiting ...

/web services, and XMLFamiliarity with the modern telephony industry, ideally on Mitel Contact Center and UC solutionsExperience with internet payment gateways, CRM and WFM systems is an assetExposure to custom reporting development; experience with Microsoft Power BI is a plusAgile development lifecycle experience is a plusStrong general knowledge ...

positive experience for colleagues and People + Talent teams around the world.Key responsibilitiesAct as a key specialist for Dayforce across Recruitment, Onboarding, Core HR, Workforce Management, Learning, Performance, Compensation and Payroll, helping to keep our People + Talent systems running smoothly and effectivelyLead day-to-day system administration, including user ...

DescriptionPapaya is a global workforce management platform that enables companies to hire, pay, and manage employees and contractors worldwide, compliantly and at scale. We support fast growing companies and enterprises in simplifying global payroll, payments, and workforce operations across multiple countries.We are seeking a VP, Client Success to lead Papaya ...

screening for criminal activity, to verifying customer identities at scale. Most importantly, you’ll collaborate closely with your operational leads, as well as workforce management, quality, training, and knowledge management, to bring your insights into real change for our customers and help drive our mission! Here ...

screening for criminal activity, to verifying customer identities at scale. Most importantly, you'll collaborate closely with your operational leads, as well as workforce management, quality, training, and knowledge management, to bring your insights into real change for our customers and help drive our mission! Here ...

experience working with external payroll providers. Background in: Payroll & T&A vendors (e.g. UKG, Replicon, Legion, or similar), or Consulting firms specializing in payroll, workforce management, or HR systems, or In‐house payroll transformation roles in international organizations. Technical & Functional Skills Deep understanding of payroll‐relevant T&A data ...

Consumer Products, Energy & Utilities, Telco & Media,Financial Services industriesExperience in working on integrated Contact Centre solutions and services in terms of technology,operational delivery, WFM, Learning, Reporting & Analytics and Quality. Process Improvement methodologies.Experience improving customer journeys to improve CX outcomesExperience of RFI/RFP processes and effective solution/proposal ...

Products, Energy & Utilities, Telco & Media,Financial Services industries* Experience in working on integrated Contact Centre solutions and services in terms of technology,operational delivery, WFM, Learning, Reporting & Analytics and Quality. Process Improvement methodologies.* Experience improving customer journeys to improve CX outcomes* Experience of RFI/RFP processes and effective solution ...

I.T literacy skills Proven experience leading or supervising engineering teams Strong technical knowledge across building services disciplines Experience with CAFM systems (Corrigo) and mobile workforce management tools Full UK driving licence Experience in facilities management or building services maintenance environment Proficiency with performance management systems Desirable: IOSH Managing Safely ...

Qualifications & ExperienceEssential:· Strong I.T literacy skillsProven experience leading or supervising engineering teamsStrong technical knowledge across building services disciplinesExperience with CAFM systems (Corrigo) and mobile workforce management toolsFull UK driving licenceExperience in facilities management or building services maintenance environmentProficiency with performance management systemsDesirable:IOSH Managing Safely or equivalent H&S qualificationExperience ...

HAVE Experience with other CCaaS platforms (e.g. NICE, Amazon Connect, Five9, Twilio). Relevant Genesys Cloud certifications. Experience integrating contact centre platforms with CRM, workforce management and core insurance systems. Experience within a consulting or systems integrator environment. ...

forecasts, resource plans and management information. * Produce executive dashboards, reports, presentations and governance packs. * Coordinate with HR, Recruitment, Finance and senior stakeholders. * Improve reporting, workforce management and governance processes. * Use AI and automation tools to improve reporting, analysis and operational efficiency. Skills & Experience * Background in PMO, Project Management, Workforce Planning ...

day.WHAT YOU’LL DOYou will own the commercial operating model and the team that runs it, working hand in glove with the commercial organisation, Workforce Management, the trading leads, and the analytics and data teams that support the whole function.Own GTM operations: define the go-to-market playbook, pipeline ...

viability of divisional initiatives Seeing opportunities for optimsiation, working closely with the Fin Ops team Understanding the dynamics of Run and Change, flexing the workforce management to accommodate temporary program requirements Delivering on Opex and Capex Targets Driving multi-year strategic cost direction between Cloud and On-Premise Sitting ...

monitor sign-off. Hold regular team meetings and one-to-one sessions with your Fraud Specialists, giving timely, fair and constructive feedback. Support our workforce management team on agent schedules and work closely with the wider Fraud Operations Team Leaders to manage peak weeks. Take escalated calls to offer further ...

change for Workday implementations within large and complex organisations. Deep understanding of organisational change management methodologies. Strong experience delivering change across HR, Payroll, Talent, Workforce Management, or Finance functions. Demonstrable success driving user adoption and business readiness for enterprise system implementations. Experience conducting stakeholder analysis, impact assessments, and change readiness ...