1 to 25 of 56 WFM Jobs

segmentation, and AI techniques. ● Proficiency in Databricks and PySpark for data manipulation and analysis. ● Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. ● BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning ● Deep expertise in Python (production more »

segmentation, and AI techniques. ● Proficiency in Databricks and PySpark for data manipulation and analysis. ● Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. ● BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning ● Deep expertise in Python (production more »

segmentation, and AI techniques. ● Proficiency in Databricks and PySpark for data manipulation and analysis. ● Experience solving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis. ● BSc or MSc in a quantitative discipline eg. Statistics, Mathematics, Physics, Machine Learning ● Deep expertise in Python (production more »

comprehensive data visualisation boards and identify global opportunities to present to the leadership team Liaise with internal teams to assign tasks and assist with workforce management Analyse risks and opportunities uncovered with our enriched data view Use problem solving skills and take appropriate actions to manage and correct data issues more »

the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & Workforce Management, Analytics, and Customer Contact Technologies. more »

the Forecast Modelling & Resource Planning Analyst position by applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & Workforce Management, Analytics, and Customer Contact Technologies. more »

and system maps Experience specific to the role: EPOS Environment experience, covering hardware, till software, Stock & finance systems, preferably Comtrex Enterprise An understanding of Workforce Management Systems, covering shift and personnel management, preferably Fourth Hospitality A knowledge of SQL and similar database management languages Intune, Microsoft Security and Protection and more »

and align with industry best practices. • Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. • Technology Evaluation and Selection: • Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »

and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »

and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact centre components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact centre technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »

and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »

and align with industry best practices. • Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: • Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »

and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »

qualities with the ability to gain confidence and buy-in from your peers. Strong delivery history for improving internal HR, payroll and/or WFM operations. Strong customer focus and ability to act as a point of escalation, driving through the remediations. Continuous improvement mindset and problem-solving skills. Capable more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

secret? An unrivalled product suite meticulously crafted right here in the UK through a combination of our innovation and seven strategic acquisitions. From mobile workforce management to operational intelligence, from lone worker protection to field engineer tracking – we've got it all covered. An important part of our product suite more »

in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry. Our platform interacts with uniquely configured Implementation stacks which are inherently varied and more »

in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry. Our platform interacts with uniquely configured Implementation stacks which are inherently varied and more »

manage accreditation passes and compliance. This involves: Preparing for event days: Communicating with the Retail and Hospitality Operation leads, assisting with rostering via the workforce management platform and ensuring staffing needs are met. Event day check-in: Set up and break down of event day check in, overseeing the process more »

looking for an Intraday and Scheduling Planner to join our growing team. As an Intraday and Scheduling Planner, you will manage the Service Desks Workforce Management System, being responsible for forecasting demand, creating schedules and maintaining these duties. Other key factors of the role include providing real time performance monitoring more »

looking for an Intraday and Scheduling Planner to join our growing team. As an Intraday and Scheduling Planner, you will manage the Service Desks Workforce Management System, being responsible for forecasting demand, creating schedules and maintaining these duties. Other key factors of the role include providing real time performance monitoring more »

Hours: 37 hours per week, Monday to Friday within the UK service hours Tenure: Permanent About us Incorporated In 1992, Giant Group is a workforce management solutions provider, dedicated to transforming the way businesses manage their global contingent workforce. We’re proud to offer a scalable end-to-end solution more »

What Do you Need to Demonstrate ? Experience of Real Time, Intraday, Resource Planning activities within a contact centre operation Hands-on experience of a WFM solution Experience of leading a small team of Analysts Ability to re-schedule (short term) or optimise schedules released on the day Strong collaboration abilities more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

materials management) ? Commercial services (all leases, bed provision, security, laundry and retail provision) ? Statutory compliance, assurance, risk management and governance for the built environment ? Workforce management ? Professional lead for estates and facilities staff and services ? Professional lead for Health and Safety and Fire compliance ? Information and reporting for estates and more »