1 to 25 of 106 WFM Jobs in the UK

. Job Description We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational business processes. You will use Java and Spring Boot to develop scalable backend services, React with TypeScript to create responsive … with strong software development fundamentals who can take features from detailed technical design through implementation, testing, deployment, and production support. Experience with Workforce Management (WFM), Customer Experience (CX), or contact center solutions is an advantage Responsibilities: Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established ...

programmes. Proven experience engaging directly with senior business stakeholders and executive leadership. Experience operating within complex, multi-stakeholder transformation programmes. Strong understanding of HR, workforce management, payroll and employee lifecycle processes. Demonstrated experience defining future-state operating models and business architectures. Experience leading workshops, requirements discovery and business design activities. ...

Desirable: IFS Cloud certification, MWO accreditation or equivalent platform experience. Utilities, metering or field operations experience. Experience across wider business systems, including CRM, scheduling, workforce management and operational reporting platforms. Experience supporting large-scale transformation or system implementation programmes. Understanding of enterprise architecture principles. Experience working within complex, multi-vendor ...

Desirable: IFS Cloud certification, MWO accreditation or equivalent platform experience. Utilities, metering or field operations experience. Experience across wider business systems, including CRM, scheduling, workforce management and operational reporting platforms. Experience supporting large-scale transformation or system implementation programmes. Understanding of enterprise architecture principles. Experience working within complex, multi-vendor ...

remove manual effort from HR operations such as new hire, rehire, offboarding and probation processes Oversee the stability of HR system integrations (payroll, workforce management, Oracle HCM, recruiting and engagement platforms) built on Integration Center, Dell Boomi and SAP CPI, and manage escalations with SAP, implementation partners and third-party ...

remove manual effort from HR operations such as new hire, rehire, offboarding and probation processes Oversee the stability of HR system integrations (payroll, workforce management, Oracle HCM, recruiting and engagement platforms) built on Integration Center, Dell Boomi and SAP CPI, and manage escalations with SAP, implementation partners and third-party ...

following for us: Configure and maintain UKG modules and workflows to support core HR functions such as onboarding, recruitment, compensation, workforce management, benefits and payroll. Manage routine system updates, patches, and upgrades. Troubleshoot system issues, identify root causes, and implement long-term solutions. Conduct regular audits to ensure data integrity ...

with project management methodologies Desirable Experience within hospitality, retail, events or a customer-facing operational environment. Experience implementing or supporting business systems. Knowledge of workforce management, finance, procurement or hospitality technology platforms. PRINCE 2 practitioner or equivalent project management qualification. Experience of ITIL V4 Understanding of EPOS or payment technologies. ...

automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. ...

with Power BI or other reporting platforms. Experience with APIs, integrations or ETL processes. Familiarity with source control and change management processes. Knowledge of workforce management, compliance or operational software. This is a great time to join a growing team building the next generation of their highly successful SaaS platform. ...

environments is advantageous Experience with modern analytics tools such as Looker, dbt, Airflow, or Git is beneficial Background in operational analytics, customer service analytics, workforce management, process optimisation, or related areas is highly desirable How to Apply If you're an experienced analytics leader who enjoys combining technical delivery, team ...

Experience of working within the NHS or other public sector environments. Knowledge of Agile or hybrid delivery methodologies. Experience with cloud environments or virtual workforce management (e.g., Blue Prism Cloud). Familiarity with other RPA platforms (UiPath, Automation Anywhere, etc.). Employer details Employer name Portsmouth Hospitals University NHS Trust ...

telecom technologies, MPLS, SIP, Ethernet, OC-X, 1+ and toll-free services. Experience in a technical support role in a software or telecommunications environment. Workforce Management software and/or outbound dialler experience. Web Services and API knowledge and understanding of conceptual use. Competent in database and SQL concepts. Education ...

services, and XML Familiarity with the modern telephony industry, ideally on Mitel Contact Center and UC solutions Experience with internet payment gateways, CRM and WFM systems is an asset Exposure to custom reporting development; experience with Microsoft Power BI is a plus Agile development lifecycle experience is a plus Strong ...

testable outcomes Experience creating acceptance criteria, process maps, and managing UAT activities Strong contact centre knowledge, including IVR design, routing strategies, queue management, and workforce management concepts Understanding of key contact centre performance metrics such as SLA, ASA, EWT, and transfer rates Experience using Jira and ServiceNow Excellent stakeholder management ...

/telecom technologies, DS3, Ethernet, OC-X, 1+ and toll-free services. Experience in a technical support role in a software or telecommunications environment. Workforce Management software and/or outbound dialler experience. Web Services and API knowledge and understanding of conceptual use. Competent in database and SQL concepts. Education ...

programme colleagues to ensure that the solution reflects the operational complexity of a large local authority, protects payroll accuracy and supports effective establishment control, workforce management, statutory compliance and reporting. Key accountabilities Core HR functional design: Own and assure the end-to-end functional design for Oracle Fusion Core ...

programme colleagues to ensure that the solution reflects the operational complexity of a large local authority, protects payroll accuracy and supports effective establishment control, workforce management, statutory compliance and reporting. Key accountabilities Core HR functional design: Own and assure the end-to-end functional design for Oracle Fusion Core ...

RotaMaster ,is a subsidiary of M3 Inc.,which has been providing online workforce management tools to health & care organisations since 1999. We’re always growing our product offering and moving into new markets and have two core products on the market – RotaMaster and Rotify. RotaMaster is a well-known system ...

members, supporting their professional growth, and fostering a culture of continuous learning and development. Workforce Engagement: Experience in hiring, team development, and liaising with Workforce Management to align resources with business needs. We are also looking for people that fit how we work, which is something like: happiest working under ...

Technical Solution Consultant A bit of background on Rotageek Rotageek is a workforce management platform that helps organisations solve complex scheduling challenges across people, systems and operations. As a Technical Solution Consultant, you’ll help make sure the integrations and custom development we sell are clearly defined, technically feasible ...

functional delivery teams. Excellent attention to detail, organisational skills, strong communication and stakeholder management skills. Experience working with Vendor Management Systems (VMS), HRIS platforms, workforce management technology or similar workflow-based systems would be highly advantageous. If you’re passionate about delivering technology projects, thrive in a fast-paced environment ...

central payroll team to ensure timely and accurate processing. The HR Operations Analyst will be responsible for the HR Data, Reporting & Governance.Produce and analyse workforce management information, including headcount, training and competence, risk, and performance review reporting for senior leadership. Manage regulatory screening and re-screening programmes in line with ...

management, automation, self-service or AI-assisted support capabilities. Experience presenting operational performance and service improvement plans to senior leaders and customers. Experience of workforce management, demand forecasting and capacity planning. A relevant technical, service management or leadership qualification, or equivalent experience. Who are we? ARO has 25 years’ experience ...

business priorities and technology capability. Excellent communication, leadership and decision-making skills. Desirable Experience within Facilities Management, Aviation or operational service industries. Experience with workforce management, enterprise asset management, CAFM, CMMS or similar enterprise operational platforms. Knowledge of Microsoft Power Platform and automation technologies. Experience supporting enterprise technology implementations ...