1 to 25 of 112 WFM Jobs in the UK excluding London

risk identification. Collaborate with the Workforce Lead on strategic workforce planning initiatives. Create and maintain workforce planning reports and dashboards for leadership and teams. Recommend improvements to scheduling tools, workforce management systems, and processes. Work with the Head of 24/7 Mental Health Services to inform clinical operations and staffing decisions. Support business growth through data-led recommendations and More ❯

skills to influence at all levels of the organisation. Results-driven, with a focus on delivering measurable impact through data. Benefits & culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a More ❯

with the ability to inspire and influence and secure buy-in from senior stakeholders and manage cross-functional relationships. Desirable Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition. Ability to operate in a complex, dynamic and challenging environment. Ability to … decision-making and inform readiness and implementation strategies. Prior experience in supporting the establishment of a new function or programme area within an organisation. Desirable Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment. Experience working in the NHS or public sector. Familiarity with continuous improvement and change management methodologies (e.g., PROSCI Lean More ❯

with the ability to inspire and influence and secure buy-in from senior stakeholders and manage cross-functional relationships. Desirable Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition. Ability to operate in a complex, dynamic and challenging environment. Ability to … decision-making and inform readiness and implementation strategies. Prior experience in supporting the establishment of a new function or programme area within an organisation. Desirable Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment. Experience working in the NHS or public sector. Familiarity with continuous improvement and change management methodologies (e.g., PROSCI Lean More ❯

with the ability to inspire and influence and secure buy-in from senior stakeholders and manage cross-functional relationships. Desirable Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition. Ability to operate in a complex, dynamic and challenging environment. Ability to … decision-making and inform readiness and implementation strategies. Prior experience in supporting the establishment of a new function or programme area within an organisation. Desirable Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment. Experience working in the NHS or public sector. Familiarity with continuous improvement and change management methodologies (e.g., PROSCI Lean More ❯

re not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across … and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work … translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. We'd love to hear from you if you have Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations). Expertise in WFM software and tools. Verint experience is preferred. More ❯

re not about selling products - we want to solve problems and change lives through Monzo ️ We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across … and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work … translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. We’d love to hear from you if you have... Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations). Expertise in WFM software and tools. Verint experience is preferred. More ❯

team, ensuring they are aligned with both current system optimisation and the readiness and implementation goals for the future solution. Knowledge of Workforce Solutions/ERP Systems: Familiarity with workforce management, HR, or ERP system environments and an understanding of common challenges and best practices in system transition. Ability to operate in a complex and dynamic environment. Knowledge of the … decision-making and inform readiness and implementation strategies. Prior experience in supporting the establishment of a new function or programme area within an organisation. Desirable Experience in an HR, workforce management, or Enterprise Resource Planning/Human Capital Management systems environment. Experience working in the NHS or public sector. Familiarity with continuous improvement methodologies (e.g., PROSCI Lean, Six Sigma). More ❯

with Hiscox Within Hiscox, we rely on timely data and forecasting to ensure the best business service is delivered to our customers. Through correct forecasting, scheduling, and real-time workforce management, we deliver a quality of service that is unrivalled in our industry. Job Type Permanent We are hiring a Real Time & Scheduling Analyst within our Planning Team, responsible for … adjustments. Building and optimising schedules to meet demand while balancing business interests. Creating MI reports from multiple data sources with recommendations for stakeholders. Technical skills required include experience with WFM applications (preferably Calabrio One), outbound diallers (preferably NICE CXone), advanced Excel, and ideally Power BI and SQL. The ideal candidate will have: Previous experience as a Real Time or Resource More ❯

Barclays Northampton, England, United Kingdom Join or sign in to find your next job Join to apply for the Workforce Management Solution Analyst role at Barclays Barclays Northampton, England, United Kingdom 5 days ago Be among the first 25 applicants Join to apply for the Workforce Management Solution Analyst role at Barclays Get AI-powered advice on this job and … more exclusive features. Join us as a Workforce Management Solution Analyst, where you will be responsible for maintaining the technical Workforce Management (WFM) toolset, scheduling, and forecast platforms. You will ensure effective change management and governance, working closely with vendors to guarantee the right build and functionality for supported teams. Additionally, you will design and build accurate medium and long … Managing staff optimisation levels, forecasting, and scheduling resources by analyzing data, business volume, and trends to support workforce allocation. Collaborating with teams across the bank to align and integrate workforce management processes and governance. Developing and implementing workforce management strategies, processes, and controls to mitigate risks and maintain efficient banking operations. Identifying areas for improvement and providing recommendations for change More ❯

oversee the analysis and interpretation of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the Business. As a leader, you will manage and develop a team of Analysts, ensuring … Qualifications and Experience Proven leadership experience in leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise Business operations. Advanced Microsoft Office skills, especially Excel for data manipulation, reporting and analysis. Self-motivated and initiative … Analysts, ensuring support, motivation and alignment with business objectives. Managing the analysis of customer contact data, deriving insights to influence strategic decisions and business improvements. Overseeing the application of WFM and CRM system knowledge to optimise resource allocation and customer relationship management. Creating and presenting clear, actionable reports to senior leadership and cross-functional teams. Encouraging exploratory data analysis, identifying More ❯

About the role As an AI Scientist at Zellis you'll play a pivotal role in embedding AI-driven solutions across the Zellis HR, Workforce Management and Payroll platform and driving through their adoption. You'll work within a small, highly creative and research-driven team, designing, developing and deploying compute-efficient, powerful, and safe AI models that provide tangible …/transformation (e.g. LaTeX/mermail.io for diagramming, or natural language to code). Speech to text. Developing explainable AI approaches for transparency and trust. AI Integration into HR, Workforce Management, and Payroll Systems Collaborating with the Technology teams/Engineers to integrate AI solutions across all HR and payroll modules. Automating repetitive HR tasks like payroll processing and compliance … Strong analytical skills to improve AI model performance. Ability to develop innovative AI-driven solutions for business challenges. Business Acumen and HR Domain Knowledge Understanding of HR, payroll, and workforce management processes would be advantageous. Ability to translate AI research into commercially viable products. Experience working with HR datasets and organisational analytics. Collaboration and Communication Ability to explain AI concepts More ❯

CONTRACTORS ONLY - MUST HAVE LIMITED COMPANY 1. Project Context The Media Project Manager will play a critical role in ensuring seamless execution of technical deliveries within the Data, Technical, and Operations (DTO) Hub , driving strategic initiatives and fostering collaboration between More ❯

Ability to troubleshoot VoIP, telephony/telecom technologies, DS3, Ethernet, OC-X, 1+ and toll-free services. Experience in a technical support role in a software or telecommunications environment. Workforce Management software and/or outbound dialler experience. Web Services and API knowledge and understanding of conceptual use. Competent in database and SQL concepts. Education Requirement: Bachelor's degree in More ❯

About the role We are seeking an experienced, highly skilled and motivated Product Manager to drive the evolution of our workforce management offerings, augmenting our current capabilities and driving growth opportunities. This is an exciting opportunity to join the product management team at a time where Zellis group is significantly growing and increasing its market share. In this role you … will support the WFM product leader and be responsible for the entire product lifecycle from ideation, development, launch and success measurement working closely with other business unit teams, supporting sales & marketing, implementation and customer success. You will be the driving force behind the delivery of the strategic plans … of this product area, enjoying market competitiveness, delighting customers and business success. Skills & experience Product strategy: Contribute to and execute a data driven product strategy and roadmap for our workforce management software solutions using defined prioritisation methods backed up by quantitative data, customer and market insight and trends. Communication: Be the voice of the customer and your product set to More ❯

About the role We are seeking an experienced, highly skilled and motivated Product Manager to drive the evolution of our workforce management offerings, augmenting our current capabilities and driving growth opportunities. This is an exciting opportunity to join the product management team at a time where Zellis group is significantly growing and increasing its market share. In this role you … will support the WFM product leader and be responsible for the entire product lifecycle from ideation, development, launch and success measurement working closely with other business unit teams, supporting sales & marketing, implementation and customer success. You will be the driving force behind the delivery of the strategic plans … of this product area, enjoying market competitiveness, delighting customers and business success. Skills & experience Product strategy: Contribute to and execute a data driven product strategy and roadmap for our workforce management software solutions using defined prioritisation methods backed up by quantitative data, customer and market insight and trends. Communication: Be the voice of the customer and your product set to More ❯

Knockout.js - this one's for you. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. At the start of this year, elementsuite and Zellis joined forces to create an AI-enabled, end-to-end HR, WFM and Pay solution. We already support some … ability to learn new tools and technologies quickly. A pragmatic mindset, balancing time, cost, and quality with guidance from leadership. Benefits & culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a More ❯

Level, grade BCC (104 UCAS Points) (Essential) About the Employer Propeller Powered Ltd Propeller Powered Ltd is a Manchester, UK-based company that specialises in providing innovative and effective Workforce Management & Property Compliance software solutions to enable property management & maintenance companies to connect their back office & mobile workforce, create digital certification & documentation and evidence, manage & monitor property compliance & building safety. More ❯

from HR IS and exports to payroll systems Data Management. Working with large datasets while ensuring data integrity Configuring Intouch/DX devices, performing firmware updates, and troubleshooting issues Workforce Management System (WMS) configuration. Time and Attendance, Scheduling, Payroll Integrations and Absence Management About you As a Kronos Analyst you should have a minimum of 2 years' experience providing IT More ❯

Senior Service Desk Lead Location: Newbury, (Hybrid – 1–2 days onsite per week, WFH otherwise) We’re looking for an experienced and strategic Senior Service Desk Lead to oversee our EMEA customer support operations. This is a critical leadership role More ❯

areas: • Water and Wastewater Operations, Capital delivery, Customer Services and Back Office • Deployment of Digital Transformation solutions and services • Supporting capabilities for the Water Sector including Telemetry, Asset Management, Workforce Management, Business Strategy and Business Planning • Supporting technologies for Water, including Scada, Telemetry, Big Data, Cloud, Metering systems, CRM and Billing • Emerging trends in Water such as IoT, mobile applications More ❯

Connected Data Solutions is at the forefront of data integration, offering pioneering solutions that enhance workforce management. With our broad expertise, including proficiency in UKG products like UKG Pro WFM, we help businesses leverage data for strategic decision-making. Join our team to make a marked impact in this dynamic field. The Role : We are seeking a Data Integration Consultant … to join our innovative team. Your primary role will involve designing and implementing data integration solutions for our clients. Familiarity with UKG Pro WFM would be highly advantageous, as it will aid in optimising data management and analysis across various systems. Key Responsibilities : Develop and execute data integration strategies tailored to client requirements. Consult with clients to accurately capture their … explain complex concepts in an accessible manner. Bachelor’s degree in Computer Science, Information Technology, or a related field. Why Join Us : Be part of a leading company reshaping workforce management through data integration. Competitive salary and a comprehensive benefits package. Opportunity for professional development in a supportive and innovative environment. Work with diverse clients across various industries. Apply Now More ❯

and helping shape our data model. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. This year, we joined forces with Zellis to create an AI-enabled, end-to-end HR, WFM, and Pay solution. Together, we support some of the biggest brands … tools like Git or SVN. A pragmatic mindset-able to balance time, cost, and quality while delivering value to users. Benefits & culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯

and business stakeholders. Desirable Skills Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis. AWS certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct … routing, Microsoft 365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance Our inclusive culture respects and More ❯