1 to 25 of 45 WFM Jobs in the UK excluding London

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is a strategic leadership position responsible for driving the end-to-end delivery of … the Salesforce programme, with particular emphasis on the Field Service and Workforce Management (WFM) capabilities. You will work closely with business leaders and technology partners to shape the roadmap, ensure robust governance, and deliver tangible outcomes that align with broader business transformation goals. Key Responsibilities: Own and drive the Salesforce … Field Service and WFM programme, from mobilisation through to full deployment. Lead cross-functional teams and manage complex stakeholder landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading More ❯

/telecom technologies, DS3, Ethernet, OC-X, 1+ and toll-free services. Experience in a technical support role in a software or telecommunications environment. Workforce Management software and/or outbound dialler experience. Web Services and API knowledge and understanding of conceptual use. Competent in database and SQL concepts. Education More ❯

Company Description Retinue is a leading provider of specialist workforce management solutions across Health & Care, Social Housing & Built Environment. By leveraging deep sector knowledge, we significantly improve cost, control, continuity, and compliance for our clients. Our robust supply chain capabilities ensure high fill rates even in challenging markets while delivering More ❯

level to support the development of rostering processes & practice • In conjunction with others lead the development & embedding of KPIs relating to workforce deployment & effective workforce management • Provide specific reports for internal and external audits and support the implementation of recommendations • Present highly complex data to a range of audiences using More ❯

resolve operational challenges. Knowledge of compliance, health & safety, andemployment law related to soft services management. Proficiency in Microsoft 365 (Outlook, Word, Excel,PowerPoint) and workforce management systems (Timegate, Zoho). Experience in recruitment, disciplinary processes,and risk assessment management. A flexible and adaptable approach with a strongsense of teamwork. Full More ❯

resolve operational challenges. Knowledge of compliance, health & safety, andemployment law related to soft services management. Proficiency in Microsoft 365 (Outlook, Word, Excel,PowerPoint) and workforce management systems (Timegate, Zoho). Experience in recruitment, disciplinary processes,and risk assessment management. A flexible and adaptable approach with a strongsense of teamwork. Full More ❯

operational challenges. Knowledge of compliance, health & safety, and employment law related to soft services management. Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint) and workforce management systems (Timegate, Zoho). Experience in recruitment, disciplinary processes, and risk assessment management. A flexible and adaptable approach with a strong sense of teamwork. More ❯

About Us WorkForce Software, an ADP Company, is the first global provider of workforce management solutions with integrated employee experience capabilities. The company's WorkForce Suite adapts to each organization's needs-no matter how unique their pay rules, labor regulations, and schedules-while delivering a breakthrough employee experience at More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

Engineering Physical Environment' During Bid and Project Kick Off (PKO) support identification of future 'Engineering Physical Environment' requirements S&OP Enable accurate and effective workforce management, supporting the HoED (Demand) and HoD (Supply) with a focus on enabling data-driven decisions Represent the Engineering Job Family throughout the monthly Sales More ❯

+ generous equity Cutting edge start-up. La Fosse have partnered with a well-funded SaaS company that is transforming workforce management through cutting-edge AI-driven forecasting and predictive models. The platform helps businesses optimise staffing based on predicted sales, leveraging data from multiple sources such as weather patterns More ❯

About the client They are a leading workforce management platform built specifically for the services industry, dedicated to empowering businesses to thrive. With a strong focus on growth and innovation, they are looking for a talented Business Owner to drive their success in the market. The Business Owner will lead More ❯

winning, passionate team with a dash of eccentricity, striving to help home care agencies deliver better care. Our platform supports the rostering, scheduling, and workforce management needs of home care agencies while providing a companion app for carers during their rounds. Requirements · Fluent in English, both written and spoken. · High More ❯

to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯

effectively. Self-motivated with a results-oriented mindset and a drive to achieve targets. Familiarity with the software industry and/or experience in workforce management is a plus. ClearCourse Employee Benefits Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model More ❯

effectively. Self-motivated with a results-oriented mindset and a drive to achieve targets. Familiarity with the software industry and/or experience in workforce management is a plus. ClearCourse Employee Benefits: Hybrid-working model with 25 days annual leave + your birthday off. Life Assurance and Group Income Protection. More ❯

of customer contact data, turning insights into actionable strategies that enhance customer experience and improve operational efficiency. Your expertise in data analysis, Workforce Management (WFM) and Customer Relationship Management (CRM) systems will support process optimisation and inform decision-making across the Business. As a leader, you will manage and develop … experience in leading and developing teams, fostering a collaborative and high-performance culture. Data analysis expertise, particularly in customer service or contact centre environments. WFM and CRM knowledge, including systems such as NICE and Zendesk, to optimise Business operations. Advanced Microsoft Office skills, especially Excel for data manipulation, reporting and … alignment with business objectives. Managing the analysis of customer contact data, deriving insights to influence strategic decisions and business improvements. Overseeing the application of WFM and CRM system knowledge to optimise resource allocation and customer relationship management. Creating and presenting clear, actionable reports to senior leadership and cross-functional teams. More ❯

hunter mentality. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the market share position for workforce management and the position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of More ❯

professional. BASIC QUALIFICATIONS - 4+ years of design/implementation/operations/consulting of Contact Center implementations - 4+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such as WebRTC and SIP or similar CCaaS technology - Experience in internal enterprise More ❯

deep product set and customer base combining next-gen technology and capability to the portfolio. A key component of this exciting new product is Workforce Management which is already a leader in class across Retail and Hospitality with many customers in the UK and beyond. This is why we need … a Specialist in Workforce Management to join our Solution Consulting Team and join us on an exciting journey. Skills & experience We are seeking a Workforce Management Specialist with deep functional knowledge. Aligned alongside a Sales Executive in Customer engagements you will provide Functional, Technical and Industry expertise throughout the entire … requirements that meet and delight. The mission of the Customer Solutions Consultant is to configure and demonstrate the value of Zellis's next-generation workforce management technology to prospective customers. You will pair your product expertise, presentation skills, and industry knowledge to align Zellis's exciting market leading products in More ❯

more autonomy and responsibility over your own future? Then this role is for you.... The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience More ❯

is a start-up, you will spin multiple plates Demonstrate a good level of Emotional Intelligence. This is a people-first business Experience in Workforce Management or Scheduling tools would be desirable. Benefits include: 35 days of paid leave per year Equity Comprehensive private health insurance Learning & Development budget of More ❯

We’re looking for an experienced WFM DevOps Lead to help us deliver a cutting-edge DevOps solution for the Workforce Management (WFM) project. What You’ll Be Doing: As our WFM DevOps Lead, you'll be the key player in defining and implementing Salesforce integration, deployment mechanisms, and release … and release plans while fostering collaboration and innovation at every stage. You will get the chance to: Truly shape the DevOps landscape for the WFM project. Play a critical role in driving improvements, efficiency, and excellence Work collaboratively across many different teams About You: If you’re someone with proven … and importantly, you’re a team player who can build strong relationships, we want to hear from you. You’ll report directly to the WFM Delivery Lead, with a dotted line to the NHSP IT DevOps Capability Lead. If this sounds like your kind of challenge, we’d love to More ❯