2 of 2 Windows Server Jobs in the North East

position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft 365 including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new … starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear knowledge articles and keep process guides current and relevant Visit client sites for scheduled work or urgent issues, representing the … service mindset Experience in an IT support role with ticket ownership and SLA awareness Hands on administration of Microsoft 365, especially SharePoint, OneDrive and Outlook Confident troubleshooting on Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and infrastructure exposure, for example Windows Server More ❯

systems. What you'll be doing: Lead and support infrastructure projects across IT and OT systems Provide expert-level 3rd-line BAU support Design and implement resilient networks, server environments, and cloud solutions Ensure compliance with GxP, CFR Part 11, and cybersecurity best practices Collaborate with cross-functional teams and external vendors What you'll bring: Strong experience … with VMware vSphere, Windows Server/Desktop, and Cisco networking Knowledge of firewall technologies, Veeam, Active Directory, and storage solutions Exposure to SQL Server, Oracle, or PostgreSQL is a plus Experience in regulated environments or manufacturing (SCADA, PLCs) is desirable Certifications such as CCNP, MCSE, VMware, or ITIL are advantageous Why Join? Competitive salary More ❯