2nd Line Service Desk Analyst - Managed Services Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk … proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised … top class levels of customer service. This is an office based role with occasional customer site visits across London. 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, WindowsServer, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365 More ❯
3rd Line Managed Services Engineer WindowsServer, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Managed Services Engineer . As 3rd Line Managed … Services Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as WindowsServer, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Managed Services Engineer will be working … This is a great opportunity to join a fast growing IT services company that can offer opportunities for ongoing technical and career development. 3rd Line Managed Services Engineer WindowsServer, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. WindowsServer, O365, Azure More ❯
We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, WindowsServer, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications … advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in successfully planning, deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/… interpret the needs/wants of customer executives and leaders. Required Skill Set: WindowsServer Platforms/Virtualization Customer Engineer Technical skills: Broad knowledge of on-premises Microsoft products with deep understanding of the following: Azure Stack HCI/Local Software Defined Networking Deployments and Configuration Network ATC Storage Spaces Direct Deployments and Configuration Storage Provisioning More ❯
of Systems role holds day to day responsibility for the team which provides and manages the following technical services for the business: Active Directory • VMWare ESXi, Horizon & VCentre • WindowsServer • Windows client engineering • Intune • HPe server and storage hardware • Exchange Server • Windows clustering • M365 cloud services • Backup services … and automation • Storage technologies • Backup tools (ideally Commvault, but training can be provided) Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune WindowsServer/client Windows certificate services Active Directory (and associated technologies), Exchange Server, clustering and file servers SMTP • HPe hardware Network routing/ More ❯
area.** The primary focus of this role is the technical execution of a major infrastructure modernisation project. We are looking for an expert to implement two key workstreams: WindowsServer Modernisation: A large-scale project to migrate and upgrade the server estate from 2008/2012/2016 to 2022. SCCM Rollout: A new … a 3rd line specialist who excels at technical implementation, we want to hear from you. The Core Technical Responsibilities Taking a hands-on lead in the execution of WindowsServer upgrades. Hands-on deployment and configuration of SCCM for server and client management. Providing 3rd line support, maintenance, and performance monitoring for the core … new systems into operational use, including creating documentation. Key Skills & Experience This role requires a proactive and motivated individual with a proven technical background. Essential "Must-Have" Skills: WindowsServer: Deep, demonstrable experience with WindowsServer (2008/2012/2016/2022), specifically executing large-scale upgrade and migration projects. SCCM More ❯
We are looking for an engineer to work alongside the IT Manager to implement two parallel workstreams: On-Prem Modernisation: A project to upgrade the core on-prem WindowsServer estate (from 2008-2016 to 2022) and deploy SCCM. Cloud Migration: Assisting in the migration of specific, non-core workloads from the on-prem VMware environment … on-prem systems one day and migrating to the cloud the next—we want to hear from you. Responsibilities Taking a hands-on role in the execution of WindowsServer upgrades (2008/2012/2016 to 2022). Hands-on deployment and configuration of SCCM for managing the hybrid estate. Executing the migration of on … environment. Acting as the final technical escalation point for complex infrastructure issues. Supporting and maintaining core services including Active Directory, Group Policy, and MS365. Essential "Must-Have" Skills: WindowsServer: Deep, demonstrable experience executing large-scale WindowsServer upgrades. SCCM: Strong hands-on experience in deploying, configuring, and managing SCCM . Azure More ❯
major hybrid cloud strategy. We are looking for an expert to implement two parallel workstreams: On-Prem Modernisation: A large-scale project to upgrade the core on-prem WindowsServer estate (from (Apply online only) to 2022) and deploy SCCM. Cloud Migration: Assisting in the migration of specific, non-core workloads from the on-prem VMware … on-prem systems one day and migrating to the cloud the next—we want to hear from you. Responsibilities Taking a hands-on lead in the execution of WindowsServer upgrades (2008/2012/2016 to 2022). Hands-on deployment and configuration of SCCM for managing the hybrid estate. Executing the migration of on … environment. Acting as the final technical escalation point for complex infrastructure issues. Supporting and maintaining core services including Active Directory, Group Policy, and MS365. Essential "Must-Have" Skills: WindowsServer: Deep, demonstrable experience executing large-scale WindowsServer upgrades. SCCM: Strong hands-on experience in deploying, configuring, and managing SCCM . Azure More ❯
play an active role in ensuring performance, availability, and data integrity across our physical and virtual platforms. Your day will involve maintaining storage arrays, administering backup & replication, managing WindowsServer and VMware environments, and contributing to the continuous improvement of our infrastructure. Youll work closely with colleagues across the IT function, supporting service delivery and project … setting. How youll support us Youll provide dependable third-line support, diagnosing and resolving issues across servers, storage, and backup systems. Day to day, youll maintain and enhance MicrosoftWindowsServer, Active Directory, and VMwareenvironments, while managing HP storageand Veeam backupplatforms to safeguard data and maintain business continuity. Youll take ownership of maintenance schedules, patching, and … causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server infrastructure administration and third-line support Strong knowledge of MicrosoftWindowsServer(including Active Directory and Group Policy) Practical experience with VMwaretechnologies (vSphere, ESXi, vCenter) Hands-on expertise with HP storage platforms(e.g. 3PAR, Primera, Alletra) Solid More ❯
play an active role in ensuring performance, availability, and data integrity across our physical and virtual platforms. Your day will involve maintaining storage arrays, administering backup & replication, managing WindowsServer and VMware environments, and contributing to the continuous improvement of our infrastructure. You’ll work closely with colleagues across the IT function, supporting service delivery and … ll support us You’ll provide dependable third-line support, diagnosing and resolving issues across servers, storage, and backup systems. Day to day, you’ll maintain and enhance MicrosoftWindowsServer, Active Directory, and VMware environments, while managing HP storage and Veeam backup platforms to safeguard data and maintain business continuity. You’ll take ownership of … causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server infrastructure administration and third-line support Strong knowledge of MicrosoftWindowsServer (including Active Directory and Group Policy) Practical experience with VMware technologies (vSphere, ESXi, vCenter) Hands-on expertise with HP storage platforms (e.g. 3PAR, Primera, Alletra More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on WindowsServer, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to … processes and documentation as we grow. What You’ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as WindowsServer, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with WindowsServer 2012+ … Windows 10, and modern cloud tools. Knowledge of PowerShell or scripting is a bonus, but not a requirement. Excellent communication skills—you're comfortable explaining technical info in a way that makes sense to everyone. IT certifications (MCSA, MCSE, CCNP, etc.) are welcome but not mandatory. About You We’re looking for someone who: Naturally enjoys investigating and More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications · A bachelors degree in computer science, Information Technology, or equivalent work experience · Knowledge of WindowsServer Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal … Services · Experience with operating systems including WindowsServer 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills, with the ability to communicate technical information to non-technical individuals. · Experience in an MSP environment is preferred. · Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is … technologies supported by us, including: o Firewalls o Network routing and switching o Office 365 o Enterprise Mobility & Security including Intune and Azure AD o Wireless Networking o Server hardware o Virtualisation technologies: VMware, vSphere, Zerto o MS WindowsServer Hyper-V o Azure o Active Directory o Exchange and Exchange Online o SQL More ❯
Workplace Engineer to join their growing Infrastructure team. In this role, you will take ownership of the Microsoft 365 environment and contribute to the wider IT estate, including Windows desktop management and WindowsServer infrastructure. This is an exciting opportunity for a proactive, technically strong individual looking to make a meaningful impact within a … modern and evolving technology environment. Key Responsibilities: Manage, configure, and support Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Azure AD Administer and optimise Windows desktop environments Implement and manage endpoint configuration tools (e.g., Intune, MECM/SCCM) Maintain and support WindowsServer infrastructure Resolve technical issues across end-user and server … with other teams to ensure reliable, secure, and efficient IT services Skills and Experience Required: Strong experience managing Microsoft 365 services in a business environment Solid understanding of Windows desktop OS and enterprise management tools Hands-on experience with WindowsServer administration and maintenance Familiarity with Microsoft 365 security and compliance tools Experience working More ❯
Workplace Engineer to join their growing Infrastructure team. In this role, you will take ownership of the Microsoft 365 environment and contribute to the wider IT estate, including Windows desktop management and WindowsServer infrastructure. This is an exciting opportunity for a proactive, technically strong individual looking to make a meaningful impact within a … modern and evolving technology environment. Key Responsibilities: Manage, configure, and support Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Azure AD Administer and optimise Windows desktop environments Implement and manage endpoint configuration tools (e.g., Intune, MECM/SCCM) Maintain and support WindowsServer infrastructure Resolve technical issues across end-user and server … with other teams to ensure reliable, secure, and efficient IT services Skills and Experience Required: Strong experience managing Microsoft 365 services in a business environment Solid understanding of Windows desktop OS and enterprise management tools Hands-on experience with WindowsServer administration and maintenance Familiarity with Microsoft 365 security and compliance tools Experience working More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid/Remote Options
Oscar Associates (UK) Limited
+ On-Call Allowance (£2,000 - £3,000) Role: We're recruiting for a skilled Infrastructure Engineer to support and develop our client's extensive internal server and network estate. Your role will include both BAU support and engaging infrastructure projects, ensuring their systems remain secure, robust, and future-ready. You'll join a highly capable team, benefiting … from professional development and exposure to advanced technologies. Key Responsibilities: Deliver and manage infrastructure projects focused on WindowsServer, Cisco Networking, VMware and cloud integrations (Azure). Handle configuration and deployment of network infrastructure, including switches, VLANs, wireless setups, and telephony systems. Regularly apply software and firmware updates to maintain security and compliance. Maintaining Disaster Recovery … Protection solutions such as Zerto Participate in an on-call rota (approx. 1 week in 6). Maintain comprehensive documentation and project tracking. Maintain monthly patching for the windowsserver state using server update services. Backup the sever estate with the use of Rubrik Ideal Candidate: Strong infrastructure background, ideally in enterprise environments. Excellent More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Searchability
responsibilities. The client is looking to bring in someone to guide and mentor their small team, whilst remaining very much hands on. You will be working with SQL Server technology, Windows Servers and .NET. APPLICATION SUPPORT ESSENTIAL SKILLS Solid background in App Support. Experience using SQL and supporting .NET applications WindowsServer … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS SQL Server, WindowsServer, Query tables, investigating codes, Troubleshooting, leadership, mentoring, .NET (no programming experience required), AWS (desirable but not essential More ❯
Manchester Area, United Kingdom Hybrid/Remote Options
Searchability®
responsibilities. The client is looking to bring in someone to guide and mentor their small team, whilst remaining very much hands on. You will be working with SQL Server technology, Windows Servers and .NET. APPLICATION SUPPORT ESSENTIAL SKILLS Solid background in App Support. Experience using SQL and supporting .NET applications WindowsServer … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS SQL Server, WindowsServer, Query tables, investigating codes, Troubleshooting, leadership, mentoring, .NET (no programming experience required), AWS (desirable but not essential More ❯
responsibilities. The client is looking to bring in someone to guide and mentor their small team, whilst remaining very much hands on. You will be working with SQL Server technology, Windows Servers and .NET. APPLICATION SUPPORT ESSENTIAL SKILLS Solid background in App Support. Experience using SQL and supporting .NET applications WindowsServer … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS SQL Server, WindowsServer, Query tables, investigating codes, Troubleshooting, leadership, mentoring, .NET (no programming experience required), AWS (desirable but not essential More ❯
Watford, Hertfordshire, South East, United Kingdom
Langley James Limited
London (under 50 users). - Must have own transport as is inaccessible by public transport. This is a focused, high-impact contract that requires deep technical expertise in Windowsserver migration and virtualisation. Note: This is an infrastructure and software refresh; no new physical hardware is being procured. Important Note on Location & Access Please be advised … Work The successful contractor will be responsible for the end-to-end migration and configuration of the existing environment, specifically including: 1.Server Migration: Migrating all existing on-premises server instances to the WindowsServer 2022 operating system. 2.Virtualisation: Managing and updating the existing Hyper-V environment. 3.Core Directory Services: Implementing and configuring a new … Domain Controller (DC). 4.Mail Server Transition: Migrating the existing mail system to a new Kerio Mail Server deployment. 5.User Access: Setting up and configuring new Remote Desktop Services (RDS) and application servers for the user base. 6.Documentation: Providing full, detailed documentation of the new environment and processes. Required Skills & Experience Essential Transport: Must possess own More ❯
role Seeking a Senior Infrastructure Engineer to work within the Engineering and Operation Team. You will be responsible for BAU support of all aspects of the company's server and virtual infrastructure with an emphasis on AD, Exchange on prem 2016/2019, Citrix, ESX & VMWare hypervisors and Windowsserver issues. The successful candidate … resolution of operational issues and root cause analysis. They will be expected to configure and maintain all supported Wintel technology stacks. Wintel infrastructure responsibilities covers all levels of server O/S, Citrix XenApp/Virtual Apps and Desktop, Netscaler, MS SCCM, Acitve Directory, messaging technologies (including Exchange Online Hybrid 2016/2019), PKI, VMware ESX 8 and … HP hardware support. What you'll need to succeed Proven background in enterprise/professional IT environments as an Infrastructure/Wintel Engineer with deep expertise in Windows platforms and services, including Active Directory (AD), DHCP, DNS, PKI, Group Policy (GPO), and Distributed File System (DFS). WindowsServer Expertise: Skilled in building, configuring More ❯
with a “can do” attitude towards delivery and used to working in a high pressure environment. Tasks/Responsibilities Operational Maintenance and configuration of our clients existing environments (server, security, monitoring, backups) Assist the IT Ops team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service … or IT's reputation. Essential Knowledge, Skills & Experience Skills Azure Cloud: Advanced proficiency in managing and deploying cloud infrastructure. MS O365: Advanced knowledge of Microsoft Office 365 administration. Windows OS: Strong experience with WindowsServer 2016 and above, including IIS, DHCP, DNS. VMWare/Hyper-V: Advanced knowledge of virtualization technologies. Active Directory and … implementing disaster recovery plans and procedures. Automation: Familiarity with automation tools and frameworks. Diagnostics: Strong diagnostic skills to identify and resolve complex infrastructure issues. Setup and Configuration of Server Systems: Proficiency in setting up and configuring server systems, including server hardware and SAN (Storage Area Network) systems. Server Hardware: Experience with serverMore ❯
London, South East, England, United Kingdom Hybrid/Remote Options
IDEX Consulting Ltd
from home Key Responsibilities Working directly with team members across the business, you will assist with: 1st Line Support & IT Operations Providing 1-to-1 support in a MicrosoftWindows environment Hardware and software troubleshooting Supporting Windows 10/11 and WindowsServer 2019+ Maintaining Windows updates O365 and Azure … Canon) and PaperCut management Monitoring backups via Veeam (Backup & Replication) Basic firewall support (Cisco preferable) Cybersecurity checks and ensuring Cyber Essentials compliance Auditing shared drives and permissions SQL Server support (SSRS beneficial) Telephony support (BT One Phone advantageous) Daily Tasks Verify overnight backups and routines Monitor server and firewall status Ensure internet connectivity and network resilience … helpdesk Interest in learning new technologies and developing professionally Ability to prioritise tasks and maintain accuracy and reliability Proactive, positive attitude Technical Environment You'll gain exposure to: WindowsServer 2019/2020 Windows 10 Pro/Windows 11 Clustered Hyper-V Dell EMC SAN VEEAM ESET Protection Mimecast HP Aruba switches More ❯
and contributing to the organisation's long-term technology roadmap. Key responsibilities of the Operations Analyst Deliver day-to-day operational support for cloud-hosted and on-premises server environments and networks Work closely with Application Support colleagues to diagnose and resolve service issues Maintain and enhance infrastructure to ensure secure, stable, and highly available services for approximately … of Azure services, including IaaS, PaaS, ASR, and M365 (Exchange Online, Teams, OneDrive) Understanding of Azure networking components: private endpoints, Azure Firewall, VPNs, IP Groups Experience working with WindowsServer, Windows Desktop, and Linux environments WindowsServer, Active Directory, Hyper-V PowerShell for automation and scripting. Experience with monitoring tools More ❯
responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and resolve complex problems related to WindowsServer & Desktop, Citrix desktop delivery, Virtualisation and similar technologies. Support firewalls, VPNs, and Wired & Wireless networks to ensure secure network operations. Document all support interactions tracking and … most of the following: Proven experience in a 2nd/3rd line support role or similar position within an IT environment with at least 3 years experience of server systems & administration. Strong knowledge of WindowsServer & Desktop, networking concepts, commonly used business applications & security technologies. In depth understanding of WindowsServerMore ❯
be able to demonstrate learning capabilities. Experience in Administering and Supporting the Latest Microsoft Technologies Experience in Setting Up and Maintaining Business System Networks Based on Microsoft Technologies MicrosoftWindowsServer Operating Systems Microsoft Exchange ServerMicrosoftWindows Hyper-V/VMware vSphere and vCentre Microsoft 365 (including email migrations, InTune deployment … Azure Information Protection, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM) Microsoft Active Directory, WindowsServer and Related Server Roles (IIS/RDS/DFS/NPS) Microsoft Azure Active Directory and InTune Microsoft Azure IaaS Technologies Microsoft Azure Virtual Desktop Multi-Factor Authentication and Conditional Access Setup and Configuration for Office More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Netteam tX Ltd
be able to demonstrate learning capabilities. Experience in Administering and Supporting the Latest Microsoft Technologies Experience in Setting Up and Maintaining Business System Networks Based on Microsoft Technologies MicrosoftWindowsServer Operating Systems Microsoft Exchange ServerMicrosoftWindows Hyper-V/VMware vSphere and vCentre Microsoft 365 (including email migrations, InTune deployment … Azure Information Protection, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM) Microsoft Active Directory, WindowsServer and Related Server Roles (IIS/RDS/DFS/NPS) Microsoft Azure Active Directory and InTune Microsoft Azure IaaS Technologies Microsoft Azure Virtual Desktop Multi-Factor Authentication and Conditional Access Setup and Configuration for Office More ❯