Senior Service Operations Engineer (2LS)
- Location
- Stoke-on-Trent, England, United Kingdom
customer service skills, the ability to articulate solutions clearly and confidently to end users and a high degree of technical knowledge in the Windows/Cloud/Virtualisation arena. Role Responsibilities Key responsibilities for this role may include: Working closely with the Service Desk Manager and supporting internal … tools, remote support tools, health monitoring tools). 3+ years of experience in a Service Desk or technical support role Strong understanding of Microsoft Windows OS, Windows Server, and Microsoft 365. Good Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). ...