support role, with at least 5 years in technical support and 2+ years at a senior level, ideally within a Managed Service Provider (MSP) environment. Advanced knowledge of MicrosoftWindows Server platforms and domain infrastructure including Active Directory, Group Policy, DNS, and DHCP. Strong hands-on experience with Microsoft 365 services, including Exchange Online, SharePoint, and Azure AD (Entra More ❯
UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
OCC Computer Personnel
UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you’ll be the point of contact More ❯
migrations, Azure AD, and Intune deployments Support site visits for client projects and IT audits About You: Background working for an MSP or IT service provider Confident supporting Windows Server, Active Directory, and Microsoft 365 Understanding of networking fundamentals (DNS, DHCP, firewalls, VLANs) Experience with Azure, Intune, or RMM tools (e.g. NinjaOne, Atera, ConnectWise) beneficial Excellent communication and problem More ❯
you enjoy solving complex problems, sharing your expertise, and working in a fast-paced environment. Essential Skills & Experience Proven experience in infrastructure support and project delivery. Strong knowledge of: ? Windows Server 2016/2019/2022/2025 VMware (5.5 to 7.x) Active Directory & Group Policy Office 365 & Exchange 2016/2019 Citrix XenApp 6.5 & 7.6 Intune Firewalls (Checkpoint More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and Remote Desktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL More ❯
Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection and access issues. Backup Solutions – Knowledge of common backup technologies and storage management. Networking Fundamentals – Understanding of More ❯
Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection and access issues. Backup Solutions – Knowledge of common backup technologies and storage management. Networking Fundamentals – Understanding of More ❯
Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection and access issues. Backup Solutions – Knowledge of common backup technologies and storage management. Networking Fundamentals – Understanding of More ❯
Shrewsbury, Shropshire, West Midlands, United Kingdom
Nextech Group Limited
infrastructure. You will work on projects, day-to-day support, and optimisation initiatives, helping the business leverage technology effectively and securely. Key Responsibilities Manage, maintain, and support Microsoft 365, Windows Server, Active Directory, and related infrastructure. Administer and troubleshoot networking equipment, including switches, routers, firewalls, and VPNs. Implement and support virtualisation platforms (VMware, Hyper-V). Assist with IT More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS More ❯
Evesham, Worcestershire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
for: Essential: Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of Windows 10/11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast-paced More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Networking (at least one required): Cisco Certified Network Associate (CCNA) Fortinet NSE4 Certification Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certifications (Preferred): Azure Administrator Associate (AZ-104) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) If you're a driven infrastructure professional with a passion for delivering exceptional solutions in a dynamic MSP environment, we’d More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Harvey Nash
Networking (at least one required): Cisco Certified Network Associate (CCNA) Fortinet NSE4 Certification Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certifications (Preferred): Azure Administrator Associate (AZ-104) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) If you're a driven infrastructure professional with a passion for delivering exceptional solutions in a dynamic MSP environment, we’d More ❯
West Bromwich, West Midlands, UK Hybrid / WFH Options
Harvey Nash
Networking (at least one required): Cisco Certified Network Associate (CCNA) Fortinet NSE4 Certification Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certifications (Preferred): Azure Administrator Associate (AZ-104) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) If you're a driven infrastructure professional with a passion for delivering exceptional solutions in a dynamic MSP environment, we'd More ❯
Birmingham, West Midlands, England, United Kingdom
Tank Recruitment
5+ years' experience in IT Systems Engineering across cloud and on-premises environments. Proven expertise with Microsoft Azure services - including compute, storage, networking, and identity management. Strong understanding of Windows Server , Active Directory , Group Policy , and hybrid identity configurations. Experience implementing security, monitoring , and compliance in enterprise environments. Solid knowledge of virtualisation, networking, and backup technologies. Proficiency in automation More ❯
ASA/FTD firewalls, VPNs, wireless solutions). Hands-on experience with LAN/WAN, VLANs, routing protocols (OSPF, BGP, EIGRP), and network monitoring tools. Knowledge of Microsoft technologies (Windows Server, Active Directory, Office 365) and cloud platforms. Experience with PSA/ticketing systems and ITIL service management practices. Strong troubleshooting and problem-solving skills with the ability to More ❯
Oldbury, Sandwell, West Midlands (County), United Kingdom Hybrid / WFH Options
Evolve Personnel
clients Requirements of the Tier 2 Service Desk Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and More ❯
Networking (at least one required): Cisco Certified Network Associate (CCNA) Fortinet NSE4 Certification Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certifications (Preferred): Azure Administrator Associate (AZ-104) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) If you're a driven infrastructure professional with a passion for delivering exceptional solutions in a dynamic MSP environment, wed love More ❯
West Bromwich, Staffordshire, United Kingdom Hybrid / WFH Options
Networking (at least one required): Cisco Certified Network Associate (CCNA) Fortinet NSE4 Certification Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certifications (Preferred): Azure Administrator Associate (AZ-104) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) If you're a driven infrastructure professional with a passion for delivering exceptional solutions in a dynamic MSP environment, we d More ❯
communication and interpersonal skills. A customer-focused mindset with the ability to work well under pressure. Strong organisational skills and attention to detail. Desirable Skills and Certifications: Familiarity with Windows, Microsoft 365, Active Directory, and Intune. Understanding of ITIL principles and service management processes. Certifications such as CompTIA A+, CompTIA Network+, or ITIL Foundation. Benefits Competitive salary of More ❯
communication and interpersonal skills. A customer-focused mindset with the ability to work well under pressure. Strong organisational skills and attention to detail. Desirable Skills and Certifications: Familiarity with Windows, Microsoft 365, Active Directory, and Intune. Understanding of ITIL principles and service management processes. Certifications such as CompTIA A+, CompTIA Network+, or ITIL Foundation. Benefits Competitive salary of More ❯