support role, with at least 5 years in technical support and 2+ years at a senior level, ideally within a Managed Service Provider (MSP) environment. Advanced knowledge of MicrosoftWindows Server platforms and domain infrastructure including Active Directory, Group Policy, DNS, and DHCP. Strong hands-on experience with Microsoft 365 services, including Exchange Online, SharePoint, and Azure AD (Entra More ❯
UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
OCC Computer Personnel
UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you’ll be the point of contact More ❯
you enjoy solving complex problems, sharing your expertise, and working in a fast-paced environment. Essential Skills & Experience Proven experience in infrastructure support and project delivery. Strong knowledge of: ? Windows Server 2016/2019/2022/2025 VMware (5.5 to 7.x) Active Directory & Group Policy Office 365 & Exchange 2016/2019 Citrix XenApp 6.5 & 7.6 Intune Firewalls (Checkpoint More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and Remote Desktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL More ❯
B90, Illshaw Heath, Solihull, West Midlands (County), United Kingdom
BAM UK & Ireland
provide continuing learning and development opportunities within a creative and considerate work environment. What do you bring to the role? • ITIL foundation qualification or good sound knowledge. • Experienced in Windows 10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN More ❯
Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection and access issues. Backup Solutions – Knowledge of common backup technologies and storage management. Networking Fundamentals – Understanding of More ❯
Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic administration and troubleshooting. Citrix – Troubleshooting connection and access issues. Backup Solutions – Knowledge of common backup technologies and storage management. Networking Fundamentals – Understanding of More ❯
Droitwich, Worcestershire, England, United Kingdom
Cactus Search
new technologies and provide recommendations to improve IT systems and workflows. Skills & Qualifications: 5+ years’ experience in a senior IT engineering or infrastructure role. Strong knowledge of network infrastructure, Windows environments, virtualization, and cloud technologies. Extensive knowledge of Azure environments Experience with tools such as Active Directory, Office 365, Exchange, Azure/AWS, VMware/Hyper-V. Networking technologies More ❯
Shrewsbury, Shropshire, West Midlands, United Kingdom
Nextech Group Limited
infrastructure. You will work on projects, day-to-day support, and optimisation initiatives, helping the business leverage technology effectively and securely. Key Responsibilities Manage, maintain, and support Microsoft 365, Windows Server, Active Directory, and related infrastructure. Administer and troubleshoot networking equipment, including switches, routers, firewalls, and VPNs. Implement and support virtualisation platforms (VMware, Hyper-V). Assist with IT More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS More ❯
Evesham, Worcestershire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
for: Essential: Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of Windows 10/11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools Ability to manage multiple tasks and prioritise effectively in a fast-paced More ❯
2nd and 3rd line experience in an MSP environment. Either way, you're comfortable diving deep into technical problems and emerging with practical solutions. Your technical toolkit includes: Strong Windows Server expertise (Active Directory, DNS, DHCP, Hyper-V, etc.) Solid Microsoft 365 administration and troubleshooting Excellent networking skills - LAN, WAN, Wi-Fi configuration and troubleshooting (DrayTek, Ubiquiti experience is More ❯
Birmingham, West Midlands, England, United Kingdom
Tank Recruitment
5+ years' experience in IT Systems Engineering across cloud and on-premises environments. Proven expertise with Microsoft Azure services - including compute, storage, networking, and identity management. Strong understanding of Windows Server , Active Directory , Group Policy , and hybrid identity configurations. Experience implementing security, monitoring , and compliance in enterprise environments. Solid knowledge of virtualisation, networking, and backup technologies. Proficiency in automation More ❯
ASA/FTD firewalls, VPNs, wireless solutions). Hands-on experience with LAN/WAN, VLANs, routing protocols (OSPF, BGP, EIGRP), and network monitoring tools. Knowledge of Microsoft technologies (Windows Server, Active Directory, Office 365) and cloud platforms. Experience with PSA/ticketing systems and ITIL service management practices. Strong troubleshooting and problem-solving skills with the ability to More ❯
Oldbury, Sandwell, West Midlands (County), United Kingdom Hybrid / WFH Options
Evolve Personnel
clients Requirements of the Tier 2 Service Desk Engineer: Proven experience in an MSP environment is essential. Strong technical troubleshooting skills. Experience in networking and infrastructure support. Proficiency with Windows Server, Active Directory, Office 365, and Microsoft Exchange. Experience with virtualisation technologies such as VMware or Hyper-V. Knowledge of firewalls, routers, and switches. Experience with remote monitoring and More ❯
Birmingham, West Midlands, England, United Kingdom
Accenture
and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Networking (at least one required): Cisco Certified Network Associate (CCNA) Fortinet NSE4 Certification Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certifications (Preferred): Azure Administrator Associate (AZ-104) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) If you're a driven infrastructure professional with a passion for delivering exceptional solutions in a dynamic MSP environment, we’d More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Harvey Nash
Networking (at least one required): Cisco Certified Network Associate (CCNA) Fortinet NSE4 Certification Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certifications (Preferred): Azure Administrator Associate (AZ-104) Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801) If you're a driven infrastructure professional with a passion for delivering exceptional solutions in a dynamic MSP environment, we’d More ❯
hybrid position - full-time presence in the office is essential. You should have: 5+ years' experience in IT infrastructure roles. Hands-on experience managing VMware environments. Strong knowledge of Windows and Linux system administration. Familiarity with networking concepts (routing, switching, firewalls, VPNs). Exposure to automation tools such as PowerShell, Ansible, or CI/CD workflows. A solid understanding More ❯
Engineering, Aerospace Engineering (with IT focus), or a related discipline. Strong interest in digital technology, infrastructure systems, and how they enable aerospace innovation. Basic understanding of networking, operating systems (Windows/Linux), and/or cloud technologies (Azure, AWS, etc.). Strong problem-solving and analytical thinking skills. Good communication and teamwork skills. Eagerness to learn and contribute to More ❯
Engineering, Aerospace Engineering (with IT focus), or a related discipline. Strong interest in digital technology, infrastructure systems, and how they enable aerospace innovation. Basic understanding of networking, operating systems (Windows/Linux), and/or cloud technologies (Azure, AWS, etc.). Strong problem-solving and analytical thinking skills. Good communication and teamwork skills. Eagerness to learn and contribute to More ❯