1 to 25 of 38 Remote 2nd Line Support Jobs

JOB TITLE: 2nd Line IT Support SALARY: £26,000 - £28,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program LOCATION: Nottingham … within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Support Engineer but dealing with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so, we may have the role for … consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for a 2nd Line Support Analyst to come and join us at our site in Nottingham. You will be the first point of More ❯

2nd Line Support Technician Bournemouth Competitive Salary + Benefits Are you an IT enthusiast with a passion for problem-solving and helping others? Do you enjoy working with a dynamic team, tackling challenges and supporting a wide range of technology? If you thrive in a … client is a growing firm within the legal sector, known for its forward-thinking approach to technology. Their IT team is looking for a 2nd Line Support Technician to join their Bournemouth office and provide technical expertise to 200 users across multiple sites. If you … are proactive, solution-oriented and enjoy troubleshooting, this role offers plenty of opportunities to learn, grow and develop your IT career. As 2nd Line Support Technician , you ll benefit from: Enhanced holiday allowance + Christmas Shutdown Enhanced pension contributions (1-2% of salary) Flexible working More ❯

2nd Line Support Technician | Bournemouth | Competitive Salary + Benefits Are you an IT enthusiast with a passion for problem-solving and helping others? Do you enjoy working with a dynamic team, tackling challenges and supporting a wide range of technology? If you thrive in a … client is a growing firm within the legal sector, known for its forward-thinking approach to technology. Their IT team is looking for a 2nd Line Support Technician to join their Bournemouth office and provide technical expertise to 200 users across multiple sites. If you … are proactive, solution-oriented and enjoy troubleshooting, this role offers plenty of opportunities to learn, grow and develop your IT career. As 2nd Line Support Technician , you’ll benefit from: Enhanced holiday allowance + Christmas Shutdown Enhanced pension contributions (1-2% of salary) Flexible working More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder … new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line … Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home. The ideal candidate will be a confident 2nd Line Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are looking … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and … customer onboarding) Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of More ❯

2nd Line Support Engineer | Bristol | £35,000 DoE Oscar Technology has partnered with a leading MSP in the Bristol area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job Description … As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. … Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti More ❯

2nd Line Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job … Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer … systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and More ❯

Job Title: 2nd Line Support Advisor Salary: £28,000 - £35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time As a 2nd Line Support Advisor, you'll be part of the Managed Services team, handling escalated technical queries … 1st line advisors, manage case progress, and escalate to 3rd line when needed. Key Responsibilities Manage and resolve 2nd line support cases, including hardware/software troubleshooting and remote configurations. Support 1st line with overflow … for better work-life balance. Learning and development opportunities. Extra holiday and volunteering days. A supportive, sustainability-focused environment. For more information about this 2nd Line Support Advisor role, please apply or contact Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am More ❯

exciting, and work somewhere that recognises your value, this is your chance. Due to continuous growth across their offices, they are looking for a 2nd Line Support … Advisor to join their dedicated team in Exeter (hybrid) on a full time basis to provide advanced technical support and resolve second-line service queries for customers as part of the Managed Services team. The Benefits The business offers some great benefits such as flexible and … systems, promoting best practices and continuous service improvement. Provide training and guidance to 1st line Technical Support Advisors. Job Title: 2nd Line Support Advisor Salary: £28,000 - £35,000 per annum (depending on experience) Location: Exeter (Hybrid) Full Time For more More ❯

JOB TITLE: 2nd Line IT Support SALARY: £26,000 - £28,000 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program LOCATION: Nottingham … within a helpdesk environment and love solving IT issues? Are you currently a 1st Line Support Engineer but dealing with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so, we may have the role for … consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently looking for a 2nd Line Support Analyst to come and join us at our site in Nottingham. You will be the first point of More ❯

2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP More ❯

2nd Line Support Engineer - £40-45k - Hybrid in Reading - UK🌳 As a 2nd Line Support Engineer, you will be responsible for handling all escalations from the service desk team. You will work collaboratively to ensure incidents and escalations are … k 🌳Hybrid - 2 days a week on-site in Reading 🌳Great benefits package Responsibilities: Address escalated technical issues from the 1st line support, providing prompt and effective solutions. Work alongside 3rd line engineers and other teams to ensure smooth resolution of escalated issues and … macOS. Possess a strong understanding of networking protocols, topologies, and security principles. Requirements: Minimum of 3 years of experience in an IT 1st or 2nd line support role. Extensive technical knowledge in M365 & Intune. Proven experience with Service Desk technologies & ITIL methodologies. Excellent communication and More ❯

a global leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support … Sweden. This role is a full-time office-based position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line IT Support Job Overview The 2nd Line IT Support role involves maintaining IT infrastructure … should have strong technical skills, experience with Microsoft technologies, and a proactive mindset to enhance service delivery and support seamless business operations. 2nd Line IT Support Job Requirements Bachelor's degree in computer science or relevant IT qualifications (preferred). Experience in IT More ❯

2nd Line - IT Support/System Administrator - 12 Month FTC Our client is looking for an IT 2nd Line Support/System Administrator to be based out of their West London office on a 12 month Fixed Term Contract. Hybrid … as/when. Fixed Term Contract for 12 months Salary - £36,000 Hybrid working - 3 days on site The candidate will be providing 1st & 2nd Line support to end users and should have excellent troubleshooting skills and hands-on experience with various operating systems. There … and on Project Basis the candidate will also be required to travel. Essential skills/experience 5 years + relevant System Administrator experience/2nd Line Support Autopilot experience preferred - Azure experience will be sufficient Possess Strong understanding of Windows 10 Operating system Mobile support More ❯

Role: 2nd Line Support Location: South West - Hybrid/Remote (ad hoc visits to clients in South West area) Hours : Monday - Friday Pay: £28,000 - £32,000 per annum An excellent opportunity has arisen for a 2nd Line Support/… support as required. If you're keen to join an exceptional team who can offer flexible working then please apply to this 2nd Line Support/Engineer role below or call Jamie Watson (phone number removed) between 9:00am and 5:00pm. More ❯

in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2nd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT Support … on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2nd Line Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is an element … of On-Call this role and you would join the weekly on-call rota shared with other 2nd Line engineers. You would be expected to offer guidance and resolutions to the 1st and 2nd Line engineers based in the office after hours if they More ❯

2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd line … IT Support professional, offering support by phone and online to their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and … Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer care and communication skills are also required in addition to your technical expertise. My client is a leader in their field with an operation More ❯

2nd line IT Service Desk Support Manchester - Hybrid working We are working with our client to add to their Service Desk Team a 2nd line … IT Support professional, offering support by phone and online to their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and … Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer care and communication skills are also required in addition to your technical expertise. My client is a leader in their field with an operation More ❯

2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯

2nd Line IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder More ❯

1st/2nd Line Support Analyst – SaaS An excellent opportunity has arisen with an exciting SaaS company based in London. We’re seeking an IT Support Analyst to ensure smooth operation of their hardware, software, and conferencing tools. You will work on project … of equipment and mobile devices. Strong experience with Microsoft Windows and Office 365 is essential in this role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage … mobile devices using Windows Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365, Azure AD, and local Active Directory Support VOIP setups and assist with infrastructure projects Maintain accurate IT asset records and ensure cost-effective, consistent procurement of hardware and software Create and More ❯

1st/2nd Line Support Analyst – SaaS An excellent opportunity has arisen with an exciting SaaS company based in London. We’re seeking an IT Support Analyst to ensure smooth operation of their hardware, software, and conferencing tools. You will work on project … of equipment and mobile devices. Strong experience with Microsoft Windows and Office 365 is essential in this role. Role and Responsibilities: Provide 1st and 2nd line support, resolving tickets within SLAs, escalating complex issues, and ensuring a high level of customer service Deploy and manage … mobile devices using Windows Autopilot, Microsoft Intune Administer user accounts, mailboxes, group policies, and licenses across M365, Azure AD, and local Active Directory Support VOIP setups and assist with infrastructure projects Maintain accurate IT asset records and ensure cost-effective, consistent procurement of hardware and software Create and More ❯