1 to 25 of 53 2nd Line Support Jobs in the UK excluding London

Support Engineer/Application Support/2nd Line Support/SaaS/Hybrid/Permanent/Cardiff/£32,000pa Vivo Talent are partnering with a growing SaaS business in Cardiff that is undergoing an exciting period of transformation, scaling both … products and the way its teams operate. They're looking for a 2nd Line Support Engineer to act as a key technical point of contact for customers and internal stakeholders, resolving incidents and service requests while delivering an exceptional support experience. This ...

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

/2nd Line Support Engineer Ashford, Kent – Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking … progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating ...

2nd Line IT Support Engineer/Analyst | Salary: £35k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing and well-established Managed Services … Provider is looking for a customer-focused 2nd/3rd Line IT Support Engineer/IT Support Analyst to join its expanding technical services team in South Wales. This opportunity would suit an experienced IT Support Engineer, 2nd Line ...

2nd Line Support Engineer | Poole | £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This … role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you’ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established ...

/2nd Line Support Engineer 3 month-contract, Inside IR35 £125 to £150 per day, depending on experience Central Cardiff Are you an experienced 1st/2nd Line Support Engineer looking for a contract role where you can get hands … support in a fast-paced environment? This is a varied support role focused on providing 1st and 2nd line IT assistance across a busy contract services environment. You will be responding to tickets, resolving common user issues and getting involved in practical, hands ...

Title: 2nd Line IT Support Engineer (Permanent) Salary: £35,000 - £40,000 Per Annum + Company Benefits Location: Buckinghamshire Type Of Working: Onsite "Please note visa sponsorship is not available for this position" Are you a 2nd Line Support Engineer … application issues while delivering exceptional customer service? We're recruiting on behalf of a leading global organisation seeking an experienced and customer-focused 2nd Line IT Support Engineer to join their growing technical support team. This is an excellent opportunity for someone ...

/2nd Line IT Support Engineer Blackburn £28,000 – £32,000 DOE Full-Time | Permanent The Company An established and growing Managed Service Provider is looking to recruit a 1st/2nd Line IT Support Engineer to join its technical … potential for hybrid working further down the line. The Role Working as part of the service desk team, you will provide 1st and 2nd line technical support to a range of clients across different industries. The role will involve troubleshooting technical issues, managing tickets, supporting ...

2nd Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd … technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. ...

Role: 2nd Line IT Support Engineer Location: Blackburn Salary: £30,000 - £34,500 Are you an experienced IT Support professional with strong networking skills and a passion for delivering exceptional customer service? We're recruiting for a growing Managed Service Provider seeking … 2nd Line IT Support Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys troubleshooting complex issues, supporting a varied client base, and developing their technical expertise across infrastructure, networking, and cloud technologies. A full UK driving ...

/2nd Line Support Engineer – MSP Whitstable, Kent £28,000 – £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across … technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting ...

2nd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working … into a permanent position and must be able to drive for an initial 2 month contract to start ASAP. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support ...

2nd Line Support Engineer | MSP | Preston, UK | Full Time About the Role We are working with a fast-growing Managed Service Provider based in Preston, known for their technical expertise, collaborative culture and commitment to delivering high-quality IT support to a diverse … client base. They are looking for a 2nd Line Support Engineer to join their busy service desk team. This is a fantastic opportunity for someone looking to develop their career in a dynamic MSP environment, with a clear and supported pathway into 3rd Line. ...

Title: 2nd Line IT Support Career: Great opportunity to develop a career in Information Security Location: Peterborough with one day per week at home. Salary: £39,000 to £40,000 Benefits: Excellent Pension, Medical, Training Package This is a great opportunity for an experienced 2nd … What will you be doing: The role will work alongside the Head of IT Security and Service Delivery, providing bespoke hands-on 1st and 2nd line support services to the Head Office and other business units. You will support multiple systems (including their ...

client based in Boston is looking to recruit a 2nd Line Support Analyst on a fulltime permanent basis. Working as part of an existing team which provides full IT support for the business internally. Job role of 2nd Line: Provide … 2nd line support for hardware, software, networking, and business applications. Support desktop, laptop, mobile, printer, and peripheral devices. Diagnose and resolve Microsoft 365, Windows,and user account issues. Maintain and support Active Directory, Assist with server administration and system monitoring. Support ...

that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you’ll be on the front line of keeping our clients happy, productive, and secure. … handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other ...

2nd Line IT Support Analyst My global client is looking for an experienced 2nd Line IT Analyst to join their IT support team based in Cornwall. You will provide both hardware & software support for as well as basic … network support within an ITIL environment. Essential Skills 2ND line IT support - Face to face and remote Structured troubleshooter capable of diagnosing L1/L2 endpoint, application, and connectivity issues Microsoft Intune for endpoint management and troubleshooting. Laptop, desktop, smartphones, tablets and printer ...

Title: - IT Support Engineer - 1st/2nd Line Contract Type: - 6 months fixed-term (potential to be extended/role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury/Manchester About the role Our client is seeking a hands … customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk ...

2nd Line IT Support Engineer Location : Onsite Salary : Up to £35,000 per annum Job Type : Full-Time, Permanent About the Opportunity Morris Sinclair Recruitment is working on behalf of a well-established and growing IT services business seeking a talented and proactive 2nd … technically capable, customer-focused, and comfortable supporting a broad range of technologies across Microsoft environments, networking infrastructure, and end-user devices. Key Responsibilities Provide 2nd line technical support to users across a variety of technologies and platforms Troubleshoot and resolve issues relating to Microsoft ...

2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. ...

Role: 2nd Line Engineer Location: Bournemouth, Poole Salary: £33,000 £36,000 Cloud-Focused MSP | Technical Project Exposure | Outstanding Development Opportunities Were working with a highly regarded MSP that has built a strong reputation for delivering modern cloud and infrastructure solutions to businesses across the UK. … they continue to expand their client portfolio and technical services offering, theyre now looking for a talented 2nd Line Engineer to join their growing team in Poole. This is an ideal opportunity for an engineer who enjoys solving technical challenges and wants to gain exposure to technologies ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable … excellent customer service. This is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd-line support, with responsibility for escalated tickets, advanced troubleshooting, and project assistance. Flexibility is important, as the successful candidate will ...

Bristow Holland is recruiting for a 2nd Line IT Support Engineer to join a growing and well-established business based in Harwich. This is an excellent opportunity for an experienced IT Support professional looking to take the next step in their career. … infrastructure, troubleshooting technical issues, and ensuring users receive a high level of support across a range of technologies. Key Responsibilities Provide 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated IT support tickets Support Microsoft ...