London, England, United Kingdom Hybrid / WFH Options
Feefo
Customer Support Executive - Maternity Cover Join to apply for the Customer Support Executive - Maternity Cover role at Feefo Customer Support Executive - Maternity Cover Join to apply for the Customer Support Executive - Maternity Cover role at Feefo Get AI-powered advice on this … job and more exclusive features. Direct message the job poster from Feefo About the role – Customer Support Executive Reporting to Customer Support Team Lead, the Customer Support Executive will be responsible for reactively engaging with Feefo customers to help them with day-to-day queries … ensuring issues are resolved quickly and effectively, by providing excellent first-line product support and customer service. Job Description About the role – Customer Support Executive Reporting to Customer Support Team Lead, the Customer Support Executive will be responsible for reactively engaging with Feefo customers More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Feefo
Feefo Petersfield, England, United Kingdom Join or sign in to find your next job Join to apply for the Customer Support Executive role at Feefo Feefo Petersfield, England, United Kingdom 2 days ago Be among the first 25 applicants Join to apply for the Customer Support Executive role at Feefo Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Feefo Reporting to Customer Support Team Lead, the Customer Support Executive will be Responsible for reactively engaging with Feefo customers to help them with day-to … day queries, ensuring issues are resolved quickly and effectively, by providing excellent first-line product support and customer service. Job Description Reporting to Customer Support Team Lead, the Customer Support Executive will be Responsible for reactively engaging with Feefo customers to help them with day-to More ❯
Shoreham-by-Sea, England, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Customer Service Executive Mobile Reports to - Customer Support and Billing Manager Salary - Up to £25,000 + yearly performance based bonus Location - Hybrid Any Focus Group Office/Remote Join Focus Group as a Customer Service Executive – Mobile Who we are At Focus … Group, we believe that people are at the heart of every great customer experience. As a leading provider of IT and telecoms solutions, our Mobile division continues to grow – and we’re passionate about delivering an exceptional experience to every customer. We’re on the lookout for a Customer Service Executive to join our vibrant Mobile Customer Service team. In this role, you’ll be the voice of Focus Mobile – supporting our customers, solving problems, and making a genuine difference every day. If you’re confident, customer-focused, and love finding solutions, this is the More ❯
London, England, United Kingdom Hybrid / WFH Options
Chip – your wealth app
Customer Support Executive (Remote within the UK) Customer Support Executive (Remote within the UK) 1 day ago Be among the first 25 applicants What is Chip? Chip is your wealth app. It gives you one easy place for your savings and investments. So you can build … amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses … getchip.uk/legal/prize-savings-account-terms. You can opt out of any or all prize draws at any time by contacting our Customer Success team via our in-app chat, or emailing support on hello@getchip.uk. If you have opted out, you can opt back in at More ❯
London, England, United Kingdom Hybrid / WFH Options
Chaser
Job Description: Customer Success Executive Location: Remote Role Description Chaser is on a mission to transform how businesses manage credit control - helping them get paid faster without damaging customer relationships. We’re looking for a Customer Success Executive to be the first point of contact … improve and scale our self-serve resources. As you grow in the role, you'll take on more proactive responsibilities across onboarding, feature adoption, customer retention, and more - helping customers unlock maximum value from Chaser. This role is crucial in driving customer retention and satisfaction, as well as … improving the customer journey through insightful feedback, documentation, and support process enhancements. Your work will directly impact how users experience Chaser - turning customers into long-term advocates. Key Responsibilities Customer Support: Provide first-class support to our users via email, live chat, and video call, resolving queries quickly More ❯
London, England, United Kingdom Hybrid / WFH Options
Connect Fibre
latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek … a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will … support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers More ❯
London, England, United Kingdom Hybrid / WFH Options
Connect Fibre
Get AI-powered advice on this job and more exclusive features. Customer Marketing Executive-Connect Fibre Work from home with regular team meetups Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯
London, England, United Kingdom Hybrid / WFH Options
Fanvue LLC
the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our Support team. This is a full-time, remote position ideal for someone who loves helping people, communicates with … empathy and precision, and thrives in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and processes. … support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1+ year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable More ❯
Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi … technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will … be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Ricoh UK
Ricoh UK Northampton, England, United Kingdom Join or sign in to find your next job Join to apply for the Customer Success Executive role at Ricoh UK Ricoh UK Northampton, England, United Kingdom Join to apply for the Customer Success Executive role at Ricoh UK Get … more exclusive features. Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: Northampton Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working … client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that More ❯
Nelson, England, United Kingdom Hybrid / WFH Options
Daisy
Join to apply for the Tier 2 Customer Service Executive role at Daisy 1 week ago Be among the first 25 applicants Join to apply for the Tier 2 Customer Service Executive role at Daisy Company Description Join the UK’s leading independent provider of voice … independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new … opportunity to support UK businesses on the horizon. Job Description Title: Tier 2 Customer Service Executive Salary: £24,300 per annum Location: Nelson Working Hours: Monday to Friday 8:30/9:00 - 17:00/17:30 (37.5 hours) You will be responsible for the effective resolution More ❯
Truro, England, United Kingdom Hybrid / WFH Options
GWGI Group
Customer Success Executive – Media/Digital/SaaS Subscriptions Due to continued success and ambitious growth plans, gasworld is seeking a proactive Customer Success Executive to join our dynamic team. This is a fantastic opportunity to play a key role in our subscriptions business, working within … this role requires commuting distance from our office, we offer hybrid working after the successful completion of the probation period. The Role As a Customer Success Executive, you will be responsible for managing and nurturing relationships with our subscribers, ensuring high levels of engagement, retention, and satisfaction. You … will be the voice of the customer within the business, identifying their needs and helping to enhance their experience with our services. Key Responsibilities Client Relationship Management: Maintain and update customer records using Microsoft Dynamics CRM, ensuring accurate data management. Retention & Engagement: Conduct quarterly check-ins with clients More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Customer Success Executive, Newcastle-upon-Tyne, Tyne and Wear Client: Ascertia - Tinexta Infocert Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom Job Category: Other Virtual job fairs - EU work permit required: Yes Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Ascertia is a global leader … drive sales and growth. This role offers a platform for the successful candidate to work with a great team and achieve global success. A Customer Success Executive (CSE) handles post-sales activities with new customers, translating technical information into understandable terms, resolving technical issues, and working with engineering … teams to implement features. As the first contact after sales, the CSE ensures customer satisfaction and product functionality. The role involves listening to customer concerns, collaborating with engineering teams, supporting sales and partner evaluations, conducting presentations and demonstrations, leading Proof of Concepts (POCs), managing customer projects, supporting More ❯
Portsmouth, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Customer Success Executive, Portsmouth, Hampshire Client: Ascertia - Tinexta Infocert Location: Portsmouth, Hampshire, United Kingdom Job Category: Other Work Arrangement: Virtual job fairs EU Work Permit Required: Yes Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Ascertia is a global leader in PKI and high-trust electronic … to drive sales and growth. This role offers an excellent platform for growth and working with a dynamic team to achieve global success. The Customer Success Executive (CSE) is responsible for post-sales activities with new customers. The role involves translating technical information into understandable terms, resolving technical … issues, and collaborating with engineering teams to implement features. As the first point of contact after sales, the CSE ensures customer satisfaction and product performance. The ideal candidate will listen to customer and partner concerns, rephrase these concerns, and work with engineering to improve products and services. This More ❯
London, England, United Kingdom Hybrid / WFH Options
elay.io
Would you like to start your career in the exciting world of software? We have a fully remote customer success executive position, where you will be responsible for building and maintaining customer relationships. You will work closely with our sales and support teams to ensure that our … for ensuring that their needs are met and their issues are resolved in a timely and efficient manner. You will be responsible for driving customer adoption, retention, and satisfaction. Responsibilities Act as the primary point of contact for customers, and develop long-term relationships with them Understand customer … pain points, and help them achieve their goals through our products and services Educate customers on the benefits of our products and services Manage customer onboarding, adoption, and retention processes Monitor customer usage and engagement, and proactively identify areas for improvement Collaborate with the sales and support teams More ❯
London, England, United Kingdom Hybrid / WFH Options
Houseful
We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start … up mindset set and want our people to operate with this mindset so that we can achieve our ambitions. As a Customer Success Executive at Alto Software, you will be responsible for managing and developing relationships with our clients within the Property Industry. You will act as a … trusted advisor, ensuring customers are fully leveraging Alto's platform to meet their business objectives. This role requires a proactive approach in driving customer satisfaction, renewals, and upsell opportunities while collaborating with internal teams to provide a seamless client experience. Key Responsibilities Client Relationship Management: Serve as the primary More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Service Executive, chesterfield col-narrow-left Client: Connect Fibre Location: chesterfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Customer … latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek … a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will More ❯
Oxford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Service Executive, oxford district col-narrow-left Client: Connect Fibre Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … Customer Service ExecutiveConnect Fibre Working from home£27,000plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional … customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate More ❯
Hounslow, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Service Executive, south west london col-narrow-left Client: Connect Fibre Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide … Job Description: Customer Service ExecutiveConnect Fibre Working from home£27,000plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi … technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including Pension … chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software, Export Trade. As a Customer Service/Sales Support Exec … you will be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: Working closely with your Account Manager More ❯
London, England, United Kingdom Hybrid / WFH Options
Isimarkets
Direct message the job poster from ISI Markets ISI Markets is looking for a Customer Success Executive (“CSE”) to join our Global Customer success team. The role is the direct link between ISI Markets and our selected accounts in the region. From onboarding through to contract renewal … relationships with customers and help retain and grow their business Ensure the smooth onboarding of clients and demonstrate an organized approach to regular proactive customer interaction Leverage your understanding of customers’ business strategies, goals, and key initiatives to make every client engagement highly valuable Advocate within the ISI Markets … business to address the highest priority customer needs, being the true voice of the customer Help ensure quick resolutions to client issues to minimize escalations Help identify and develop new champion users within existing subscribers and new opportunities within the selected accounts Work closely with internal resources to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Thirdfort Limited
capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel. Customer Support Executive role This is a great opportunity for a capable and hungry individual who wants to build their career in a customer … able to flex as our processes change and become an expert in our app. You will be central to continually helping us streamline the customer support process whilst going above and beyond for everyone who interacts with our app. The consumer support team work closely with multiple other teams … in law, but any knowledge or understanding around Anti-Money Laundering and fraud will set you in good stead. This team works closely with Customer Success and Partners to help identify key areas of training for our clients, identify upsell/cross-sell opportunities and prevent client churn. Our More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
Ark Recruitment
Ark Recruitment EST. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Customer Success Executive Location: Plymouth (hybrid – regular clients visits) Salary: Up to £30,000 DOE + Benefits This is a great role with a … services business that has been transforming the way companies across Devon & Cornwall approach their technology needs. With decades of experience and a record of customer-first service and sustainable growth, this company is now looking for a Customer Success Executive to join their dynamic and collaborative team. … long-term business transformation. Supportive benefits – A strong package including health cover, volunteering days, social events, and meaningful progression. The Role Reporting to the Customer Success Manager, you’ll play a pivotal role in building trust-based relationships with assigned clients. You’ll ensure they’re getting the most More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Seopa Ltd
As a Senior Customer Success Executive , you'll contribute directly to Seopa’s success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. In this role you … will: Own relationships with multiple accounts, be a trusted advisor, understanding customer needs and working together to identify new sales opportunities with existing customers. Negotiate with impact, securing contracts and new product opportunities that benefit both customers and the business. Represent Seopa at customer meetings, conferences and exhibitions … organisational development (some travel within the UK required) Share your knowledge with colleagues and where appropriate assist junior employees. Become a market expert, understanding customer, market and industry trends to anticipate future needs, identify and drive opportunities for growth, based on your knowledge of Seopa product lines. Provide product More ❯
London, England, United Kingdom Hybrid / WFH Options
Liberis Limited
Customer Operations Executive - Danish Market Stockholm, Sweden About us Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners. Before all else, Liberis is a technology company, connecting … funded almost 40,000 small businesses with over $1.5bn - but we believe there is much more to be done. The team At Liberis, our Customer Operations team is the driving force behind outstanding service, ensuring smooth onboarding and seamless support for our merchants and partners. From the point of … a real impact—helping shape processes, advocate for customers, and contribute to a rapidly growing global team! The role We’re looking for a Customer Operations Executive to be the main point of contact for our Danish customers. You'll ensure they receive top-tier service, handle queries More ❯