businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the … strategic use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics More ❯
Customer Operations Executive This role sits within the Operations team umbrella and forms part of our Customer Operations team. They are the face of Funding Circle and work passionately to make sure small businesses have an incredible experience in getting the funding they need. Who are we … is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role In the Customer Operations team you will assist and help small business owners with queries about funding with us. This … role is to provide customer support to our borrowers, helping them understand what Funding Circle can offer them for their growth and expansion needs. As well as offering top quality service to our existing customers, and assisting them with whatever they need. As a Customer Operations ExecutiveMore ❯
East London, London, United Kingdom Hybrid / WFH Options
Colt Technology Services UK
businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the … strategic use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including Pension … chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software. As a Customer Service/Sales Support Exec, you will … be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: + Working closely with your Account Manager to More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
BrightLocal Ltd
individual, looking to develop their career within a highly successful, growing tech company. Due to BrightLocal's continued growth we're looking for a Customer Support Executive to help us to deliver our next phase of growth. Your role is to be responsible for: Supporting our customers via … inquiries via live chat, video calls and email from new and existing customers. Working to SLAs and KPIs when dealing with customers. Assist in customer support operation strategies and projects, providing varied support to your colleagues as needed. Build strong relationships and deliver exceptional service to existing customers to … to processes under your control. Job requirements We're looking for a unique individual who has: A minimum of 2 years working in a customer support environment with front line customer service experience using video conferencing, email and live chat channels. Excellent verbal and written communication skills - Great More ❯
IT Customer Success Executive About the Company: We are a start-up Technology/SaaS business, dedicated to providing exceptional experience to travel and tourism based clients, helping our customers promote sustainable tourism via a world-class platform. We are looking for someone to join us to continue … demos, onboarding new customers etc. Build and maintain strong relationships with business partners. Troubleshoot and resolve basic technical issues with the platform. Provide exceptional customer service and support. Gain an in-depth understanding of the platform to become an expert user. Collaborate with the team during flexible meetups to … communication and relationship-building skills. Tech-savvy with the ability to quickly learn new systems and technologies. Previous experience in account management or a customer-facing role is a plus. Self-motivated, driven, and enthusiastic about working for a company in the travel and conservation industry. Benefits: Flexible working More ❯
Customer Success Executive - German speaking Business financing wasn't designed for ecommerce. We think it's time to change that. We use tech to provide frictionless financing to ecommerce sellers. Storfund is available on 18 Amazon marketplaces and a growing number of other marketplaces around the world. Established … to Shanghai. Position Exciting opportunity for a highly motivated, target-driven individual to work in an Account Management role for Storfund. Reporting to the Customer Success Director, you will be responsible for building and managing relationships with our clients across the globe, ensuring their success and satisfaction by developing … connections to create business opportunities. Build enduring connections with your clients by acting as their main point of contact and trusted advisor. Promote a customer-centric mindset throughout the organization and work closely with internal stakeholders to represent the voice of the customer. Actively look for ways to add More ❯
Technical Service Executive - SaaS - incredible Retail tech 💵 Salary up to £30,000 💥Customer facing role with a wide remit Hybrid/remote role - but must have access to Reading Regularly 🍕Great perks and benefits This role is perfect for a graduate with 6 months to 1 year post … graduation work experience, or perhaps someone with no degree but with 2 years experience in Customer support, but with a technical edge. You'll work within a growing and thriving team to support customers on software support issues as a 1st line agent. The Company A VC backed, incredibly … highly driven bunch. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support queries. In addition you'll work across More ❯
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customerMore ❯
london, south east england, United Kingdom Hybrid / WFH Options
Leadership Matters
Sales Administration and Customer Engagement Maternity cover We are looking for the next person to join the Leadership Matters team supporting across the areas of sales administration, customer engagement, marketing and content creation. An initial 9 month contract is on offer however there is the possibility of a … track record in sales administration, and digital proficiency to join our team. This role is pivotal in providing comprehensive support to the sales and customer support teams while also contributing to marketing endeavours. The ideal candidate should possess a keen attention to detail, self-motivation, and a diligent approach … member experiences within the Education, EdTech, and online training fields, we encourage you to apply and play a crucial role in supporting our sales, customer support, and marketing efforts. Key Responsibilities Legacy Subscription Support: Handle emails and calls related to legacy Leadership Matters subscriptions, providing top-tier customerMore ❯
CRM Executive at a highly reputable mid-sized international law firm focused on tech. London-based, hybrid working. Extremely exciting CRM Executive role at a well-known mid-sized international law firm, working closely as a team of three based in the London office. The role will provide More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Anthem Consulting
CRM Executive at a highly reputable mid-sized international law firm focused on tech. London-based, hybrid working. Extremely exciting CRM Executive role at a well-known mid-sized international law firm, working closely as a team of three based in the London office. The role will provide More ❯
Spanish and French speaking Customer Service Administrator Our client is a leading and well-established global technology brand who are looking for a fluent Spanish and French speaker (trilingual) to support business customers with calls, emails, and live chat for the EMEA territory. LOCATION Hybrid role. Working in the … media, and live chat queries. You will also coordinate product returns from the EMEA territory and will include the following responsibilities: Provide first level customer support in Spanish and French. Manage the Customer Service and Email databases ensuring that a 24-hour response is achieved. Communicate with customers … with special product requests from Technical Support. Attend product training. CANDIDATE EXPERIENCE/SKILLS Fluency in Spanish and French is essential. Previous experience in customer service or administration is a preference. Good skills and understanding of social media platforms is preferred. Excellent communication skills. Ability to coordinate and resolve More ❯
just drop us an email at . About the role As a result of our incredible success and growth, we are looking for a Customer Success Executive to join us. You'll be working alongside our go-to-market teams to grow, retain and take care of well More ❯
Account Exec/Customer Success Manager - Finance Aviation Sector Job Sector BI/SaaS/Research/IT Contract Type Permanent Location London (3 days a week) + Working from home Up to £40k basic (neg) + bens Job Reference MediaIQ-AviaFi1203 Do you have 18+ months customer … through the aviation cycle. They provide an excellent working culture, good benefits and on-going training and development. The Role of Account Exec/Customer Success Manager As a Account Exec/Customer Success Manager you'll play a pivotal role in ensuring that your clients receive exceptional … service and achieve maximum value from the data and intelligence platform and their sponsored events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities More ❯
to partner with a leading AI technology firm looking to expand their rapidly growing team. We are seeking a pair of enthusiastic and driven Customer Success Managers/Sales/Business Development Consultants/Account Executives to join this expanding division. This role offers the opportunity to play a … are already leveraging the AI technology, and while the tech team is at the top of their game, we need someone to own the customer success landscape. Overall, you will be responsible for driving the growth of the AI offerings by identifying, pursuing, and converting new business opportunities. You More ❯
london, south east england, united kingdom Hybrid / WFH Options
Aventis Solutions
to partner with a leading AI technology firm looking to expand their rapidly growing team. We are seeking a pair of enthusiastic and driven Customer Success Managers/Sales/Business Development Consultants/Account Executives to join this expanding division. This role offers the opportunity to play a … are already leveraging the AI technology, and while the tech team is at the top of their game, we need someone to own the customer success landscape. Overall, you will be responsible for driving the growth of the AI offerings by identifying, pursuing, and converting new business opportunities. You More ❯