Customer Success Engineer - Negotiable
- Location
- Reading, England, United Kingdom
onboarding, data discovery, and data ingest Conducting product walk-through and assisting with customer training Helping customers fully use the our clients software service and tracking customer satisfaction Prepare updates for projects, on-going issues, and customer status to the Technical Operations Manager Document knowledge in the form … product enhancements Review and improve product training material prior to customer handover Skills/Experience 2+ years’ experience in Customer Support within an enterprise software organization Experience of using RESTFul APIs Experience with using monitoring tools, Prometheus, Grafana, ELK stack Proven time management skills ...