1 to 25 of 27 Remote Incident Manager Jobs

Incident Resolution Manager - Wealth Manager Incident Resolution Manager - Wealth Manager Direct message the job poster from Broadgate Helping organisations build teams across - Enterprise risk, Operational Risk, Operational Resilience A leading UK wealth management firm is seeking a highly skilled and experienced Incident Resolution … to be in the office three days a week, with the flexibility to work from home on the other two days. Role Overview: The Incident Resolution Lead will play a crucial role in ensuring disruptions to business operations within the front office are efficiently identified, documented, and resolved. This … Stakeholder Communication: Work closely with internal teams and stakeholders to manage and resolve incidents, providing regular updates and escalating when necessary. Follow and enforce incident management procedures, ensuring compliance with internal policies and external standards. Root Cause Analysis & Process Improvement: Conduct post-incident reviews to identify root causes More ❯

Incident Manager MUST BE BASED IN BELGIUM 50% on-site in Brussels, 50% remote working Good knowledge of French and English Are you an experienced Incident Manager with a passion for technology and a knack for resolving complex issues? This role offers a unique blend of … professional growth, dynamic challenges, and a balanced work-life environment. Role Overview: The position of Incident Manager is based in the heart of Brussels. This role is pivotal in managing major incidents within a banking environment, ensuring minimal disruption to business operations. Skills and Experience Required: A minimum … of 6 years of relevant experience as an Incident Manager, with a robust understanding of multi-platform IT architectures. Prior experience as an IMOD in a banking environment is highly advantageous. A Bachelor's or Master's degree, or equivalent experience, is essential. ITIL certification is mandatory. Good More ❯

job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview Job Description IT Service Manager (Incident, Major Incident, Problem) Grade: 4 Reporting to: Head of IT Service Management Location: Hybrid/London About us IQUW is a … the most difficult insurance risks, helping build products to meet their customer's needs. The role We are seeking a proactive and experienced Major Incident and Problem Manager to take ownership of our Major Incident and Problem Management processes. This role is critical in reducing operational disruption … hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home. Key responsibilities Major Incident Management Own and manage the end-to-end Major Incident process, ensuring efficient and effective response, resolution, and communication. Act as the primary More ❯

job poster from Barclay Simpson Fortifying top Blue Team Talent | Cyber Defence Search Specialist - UK, US and Middle East. Financial Service firm seeks an Incident Response Manager to join their CIRT team. This role plays an essential part in the safeguarding of the firm’s assets, and the … Ensure Vulnerabilities highlighted by the CTI team or Vulnerability Management team are correctly triaged and if required prepare a remediation plan and ensure an incident is stood up to coordinate this including any required detection rules to provide coverage pending remediation. Lesson learnt write up. If you are looking … type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Barclay Simpson by 2x Get notified about new Incident Manager jobs in Greater London, England, United Kingdom . London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago More ❯

We’re looking for a Senior Incident Response Manager to join our cyber-security team in Reading, UK or Schiphol, NL In this fantastic opportunity, you will work at the forefront of cyber defence operations, delivering Group Security’s and Liberty Global’s wider mission through helping to … and Joint Ventures. You will provide the Subject Matter Expertise to coordinate and drive the response to serious cyber incidents through the best practice Incident Management (IM) life cycle and ensure root cause analysis is performed to support improvement of our controls. You will lead the Cyber Emergency Response … Team responsible for ensuring the delivery of the cyber incident response (CIR) life cycle for serious cyber incidents by ensuring that the relevant parts of the business and partners are engaged and activated to undertake the actions needed to reduce impact on our business. When not responding to incidents More ❯

We’re looking for a Senior Incident Response Manager to join our cyber-security team in Reading, UK or Schiphol, NL In this fantastic opportunity, you will work at the forefront of cyber defence operations, delivering Group Security’s and Liberty Global’s wider mission through helping to … and Joint Ventures. You will provide the Subject Matter Expertise to coordinate and drive the response to serious cyber incidents through the best practice Incident Management (IM) life cycle and ensure root cause analysis is performed to support improvement of our controls. You will lead the Cyber Emergency Response … Team responsible for ensuring the delivery of the cyber incident response (CIR) life cycle for serious cyber incidents by ensuring that the relevant parts of the business and partners are engaged and activated to undertake the actions needed to reduce impact on our business. When not responding to incidents More ❯

Major Incident Manager TEKsystems Glasgow, United Kingdom We are supporting one of our Glasgow based clients who are looking to onboard a Major Incident Manager for an initial 6 month contract. You will be joining a team that is responsible for critical service restoration through the … operational Major Incident Management process. The role requires leading major service incidents to successful full recovery, documentation, and monitoring the progress towards resolution for all incidents and potential ongoing problems. This is a fully remote role, supporting a 24/7/365 incident management function. Thus, you … collaboration with technical teams and stakeholders through various communication channels to ensure effective service restoration and continual service improvement. Top Skills: 5+ years Major Incident Management experience within Enterprise level environments (500+ users). Strong experience in facilitating the running of an incident end to end. Ability to More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from La Fosse Major Incident and Problem Manager Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a … rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the … function. What you’ll focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders More ❯

Job Title: Crisis Incident Manager Duration: long-term contract Location: Hybrid We are seeking an experienced Crisis Incident Manager with a proven track record in handling P1 (Priority 1) incidents in fast-paced enterprise environments. The ideal candidate will be responsible for driving the resolution of … critical incidents, ensuring minimal business impact, and maintaining clear communication with stakeholders throughout the incident lifecycle. Key Requirements: Strong experience managing Crisis Incidents (P1 level) end-to-end. Ability to lead cross-functional teams under pressure. Excellent communication and stakeholder management skills. Experience in ITIL processes, escalation management, and … post-incident reviews. More ❯

Job Title: Crisis Incident Manager Duration: long-term contract Location: Hybrid We are seeking an experienced Crisis Incident Manager with a proven track record in handling P1 (Priority 1) incidents in fast-paced enterprise environments. The ideal candidate will be responsible for driving the resolution of … critical incidents, ensuring minimal business impact, and maintaining clear communication with stakeholders throughout the incident lifecycle. Key Requirements: Strong experience managing Crisis Incidents (P1 level) end-to-end. Ability to lead cross-functional teams under pressure. Excellent communication and stakeholder management skills. Experience in ITIL processes, escalation management, and … post-incident reviews. More ❯

Digital Forensic and Incident Response (DFIR) Manager Apply locations London Cannon Street time type Full time posted on Posted 25 Days Ago job requisition id R009742 AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Digital Forensic and Incident Response (DFIR) Manager Location: London (Hybrid) Employment type: Full-time regular The Job The DFIR Manager will provide leadership and mentorship to Digital Forensic Responder and Incident Response analysts as needed to develop a world-class response capability across the enterprise. He/she will be responsible for coordinating response … Response teams and with key stakeholders to identify and remediate potential threats while overseeing response and Cyber Security Response Analysts activity during cyber security incident response. Responsibilities: Manage and supervise Cyber Security Response Analyst team to proactively identifying, Investigating, and hunting potential attacks and security risks on AVEVA networks More ❯

Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technological challenges. Incident Manager Location: Mons, Belgium Remote Work Possibility: yes (to be agreed and approved by manager before) Type of Contract: Permanent Contract preferably … English (C1 minimum) Eligibility: Candidates must possess European nationality or a valid work permit for Belgium. Job Description: We are looking for a skilled Incident Manager with a strong background in video and teleconference technologies to handle technical incidents, support request fulfillment, perform proactive system maintenance, and drive … role involves working across various security domains within the designated Area of Responsibility, with occasional travel required (approximately once per month). Key Responsibilities: Incident Management: Promptly resolve technical incidents escalated from Level 2 and 3 support or directly from end users. Collaborate with cross-functional teams to troubleshoot More ❯

unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Incident Response team is a global 24/7 team responsible for driving incident response and management from detection to resolution. Stripe is proud … the forefront of ensuring we keep it that way - working hand-in-hand with Reliability Eng and across the Tech Org. This team of incident response managers (IRM) is defined by our sense of ownership and how we drive incidents to resolution - marshaling the necessary cross-functional resources to … communications from Stripe and senior management to keep our users informed of disruption to their experience of Stripe. The team is highly skilled in incident troubleshooting, program management, incident classifications, incident communications, incident escalation and technical adeptness as incidents can arise from anywhere and cut across More ❯

Operations and Incident Manager Swindon Hybrid role (x2 days on site per week/x3 work from home) Shift work (info below) In this fast-paced IT technical environment, no two days are ever the same. In this responsible and demanding role, you’ll manage a team of … resolution of all the organisation’s major IT system incidents. We’re seeking career focused leaders looking for their next challenge: An IT Operations Manager, working onsite within our IT Enterprise Command Centre (ECC), in our Head Office in Swindon As one of the 24x7 shift working Operations Managers … you’ll be doing Operational performance management of specialist teams delivering IT services on a 24x7 basis Act as deputy to the Senior Operations Manager in the event of a major incident at any time on a 24 x 7 basis and make autonomous decisions in the absence More ❯

Major Incident and Problem Manager 6-month contract | £400 per day | Inside IR35 | 1 day per week in Milton Keynes Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing ServiceNow environment. … The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll … focus on Leading the response and coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving More ❯

remains unwavering: to elevate business communication to new heights. With ambitious growth plans, we aim to expand our already impressive range of products. The Incident Manager plays a pivotal role in developing and maintaining robust incident management processes throughout our organisation. This position goes beyond merely implementing … championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to … live incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving root cause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction More ❯

At SOTEC/ASTEK Groupe, we are seeking an Incident Manager International project - Full Remote What are we looking for? Excellent written and verbal communication skills in English. Assist in managing IT incidents to minimise service disruption Receive, document, prioritise, and categorise incidents by severity and impact Communicate … with stakeholders and end-users regarding incident status and resolution Analyse incident trends, uncover root causes, and escalate critical issues as needed Lead and organise Post-Incident Reviews (PIRs) focused on lessons learned Ensure tools are updated regularly and accurately Deliver high-quality written and verbal reports … on causes, timelines, and resolutions Contribute to the continuous improvement of the incident management process Operate, monitor, troubleshoot, and perform preventive maintenance on infrastructure Participation in on-call rotations for system alerts Conditions: Perm contract (Flexible remuneration) 100% remote SOTEC is a company committed to equal opportunities, regardless of More ❯

At SOTEC/ASTEK Groupe, we are seeking an Incident Manager International project - Full Remote What are we looking for? Excellent written and verbal communication skills in English. Assist in managing IT incidents to minimise service disruption Receive, document, prioritise, and categorise incidents by severity and impact Communicate … with stakeholders and end-users regarding incident status and resolution Analyse incident trends, uncover root causes, and escalate critical issues as needed Lead and organise Post-Incident Reviews (PIRs) focused on lessons learned Ensure tools are updated regularly and accurately Deliver high-quality written and verbal reports … on causes, timelines, and resolutions Contribute to the continuous improvement of the incident management process Operate, monitor, troubleshoot, and perform preventive maintenance on infrastructure Participation in on-call rotations for system alerts Conditions: Perm contract (Flexible remuneration) 100% remote SOTEC is a company committed to equal opportunities, regardless of More ❯

Job Tittle: Senior Mac Engineer ( macOS)/Mac Incident manager Location: Leeds (2 days a week on-site) Contract Length: 6 months Contract Type: Temporary Working Pattern: Full Time (40 hours a week) Rate: Highly competitive rate available for suitable candidates Are you ready to take your expertise … as Bash, Python, and Terraform for automation and configuration. Innovative Mindset: A demonstrated ability to innovate and challenge conventional enterprise IT approaches. Experienced in incident management and Coding configuration. Certification: JAMF 300 or 400 is essential What You'll Do: Design & Develop: Create innovative, enterprise-grade macOS solutions that More ❯

About the Role: YBS has an exciting new opportunity for an Incident & Problem Manager to join our Technology Services function. The successful candidate will be responsible for the establishment and execution of effective Incident and Problem Management strategies, policies and processes to enable the organisation to continue … operations and serve its customers in the event of a major incident, as well as the leadership of the Incident & Problem Management team and fostering a collaborative and innovative team culture. This role will be based in our Bradford Head Office, with flexible working from home capability. As … an Incident & Problem Manager you will Be responsible for providing effective leadership and management of the Incident & Problem Management team. Have responsibility for the provision of effective Crisis and Major Incident Management capabilities and processes 24/7. Provide effective leadership and management of incidents and More ❯

Social network you want to login/join with: Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the response and coordination of major incidents, ensuring services are … restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major More ❯

Social network you want to login/join with: Seeking an experienced Major Incident and Problem Manager working for one of the UKs most recognisable brands. You'll land in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the response and coordination of major incidents, ensuring services are … restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major More ❯

flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Security Incident & Vetting Manager Location - Any UK Site (Hybrid) Are you looking to build your career as a security professional? Do you want the opportunity … with your learning and development? Then look no further... The role You will be accountable for the day-to-day management of the security incident and vetting processes for Thales UK. As the Incident and Vetting Manager, you are responsible for managing and overseeing incident response … procedures to ensure compliance with security regulations and standards. Key tasks Managing efficient and effective day-to-day co-ordination and execution of the incident response team, ensuring that all security incidents are promptly investigated and resolved. Coordinate with relevant teams, including HR/ER/CSOC/Legal More ❯

JOB TITLE: Senior Manager - 24x7 Incident Operations SALARY : £83,411 - £98,130 (plus additional shift allowance £1250 per month) LOCATION(S): Halifax HOURS: Full time WORKING PATTERN: This position is based on a 4-week rolling shift pattern, across 24*7*365 with each shift lasting 12 hours … supporting hybrid working between the office and home locations. About this opportunity The 24*7 Incident Operations team within Operations & Service Enablement are passionate about providing IT services supporting the largest Digital bank in the UK. We work closely with a variety of technical & business teams and partners to … area, embracing toolset adoption, increased automation, self-service and AI capabilities. Accountability for leading and running critical IT incidents in crisis type situations, chairing incident calls and working collaboratively with colleagues from a variety of internal business and technical teams, and third-party partners to ensure the banks Important More ❯

ll be joining plays a gigantic role in making that happen. Here’s how: As part of the wider Service Operations process, the Major Incident & Problem team are passionate in regard to “Always On” and work to restore service disruption as quickly and efficiently as possible, assembling the right … preventable repeat incidents. Creating and presenting reports and metrics to all levels of management and stakeholders. Contributing to the success of Service Operations (Major Incident and Problem) activities within the team, and undertaking Continual Service Improvements as a day-to-day activity. Your key outcomes will be: Major Incidents … metrics are created and presented to all levels of stakeholders. Within your first 3 months you’ll: Be able to independently manage a major incident end-to-end . Record major incident and problem details efficiently and accurately . Through trend analysis be able to identify , record and More ❯