24 Journey Map Jobs with Hybrid or WFH Options

will have🌳 • Commercial experience in a Product Design, UX or UI Design role • Strong skills in UX Design: wireframing, prototyping, information architecture and journey mapping • Experience in UI Design, with a strong understanding of UI patterns, web accessibility and great attention to detail • Experience designing, conducting, analysing and more »

design Design and deliver wireframes, interactive prototypes, and high-fidelity mockups that effectively communicate design ideas and interactions Create user flows, personas, and journey maps to inform design decisions and ensure a user-centric approach You Will Have: 6 years plus of experience working in UX/UI more »

align with business objectives and user needs. Conduct comprehensive research to gain insights into user behavior, preferences, and pain points. Create user personas, journey maps, and other UX artifacts to inform design decisions. Collaborate with designers, developers, and stakeholders to translate user insights into innovative design solutions. Prototype more »

research and gather insights to inform design decisions. Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Develop user flows, journey maps, and information architecture. Collaborate with cross-functional teams to define and implement innovative solutions for product direction, visuals, and experience. Iterate designs based more »

About You: Commercial experience in a Product Design, UX or UI Design role Strong skills in UX Design: wireframing, prototyping, information architecture and journey mapping Experience in UI Design, with a strong understanding of UI patterns, web accessibility and great attention to detail Experience designing, conducting, analysing and more »

will have🌳 • Commercial experience in a Product Design, UX or UI Design role • Strong skills in UX Design: wireframing, prototyping, information architecture and journey mapping • Experience in UI Design, with a strong understanding of UI patterns, web accessibility and great attention to detail • Experience designing, conducting, analysing and more »

needs. You're experienced at rapid prototyping to test, iterate and validate solution designs You're experienced at producing concise artefacts (e.g. personas, journey maps, service blueprints, user stories) to help communicate user and business needs. You're experienced at working with agile development teams and stakeholders to more »

/removed and present to stakeholders for further action. Evaluate User Experience (UX) of the Digital Trader product through usability testing and user journey mapping. Identify areas of improvement and collaborate across the division to continuously improve the product. Qualifications and Experience This is an opportunity for an more »

EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journey mapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and develop your career more »

Ability to link research aims to the bigger picture; a project’s goals or a customer’s strategic objectives. · Understanding of user personas, journey maps and service blueprints. · Ability to explain your findings compellingly, develop effective relationships, and manage challenging stakeholders. · Self-starter, proactive approach, drive and energy. more »

to understand business goals, user needs, and challenges Lead workshops and design thinking sessions to ideate and define service strategies Develop user personas, journey maps, and service blueprints to guide the design process Work closely with stakeholders to gather feedback and refine designs Collaborate with multidisciplinary teams, including more »

user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act on opportunities within more »

projects, understanding performance, and identifying opportunities Managing the relationship with third parties/agencies, briefing and working collaboratively to deliver projects Delivering customer journey mapping across all touchpoints to improve customer experience Drive customer feedback strategy, through management of platforms such as Trustpilot Develop the Voice of the more »

identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »

identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »

identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit and campaign automation. You’ll have more »

driving product excellence and shaping the future of business technology. Join us in our mission to revolutionize data management and contribute to our journey of continuous innovation. The business has been built by 3rd-time Founders who have already built successful SaaS companies in London such as Yieldify … of BI tools like Looker and Tableau - Experience with prototyping and design tools (Figma, Sketch, Invision, Framer etc) - Experience or familiarity with customer journey mapping and design sprints - Entrepreneurial flair and demonstrate business acumen. We’re building a business and your input is valuable - Technical background What’s more »

and prototyping software such as Figma, Sketch, or Axure Highly skilled at conducting or leading a full range of UX work including user journey mapping, persona creation, sketching, low to high fidelity wireframing and prototyping, and leading co-creation and facilitation workshops Highly skilled at influencing company and … up to 5 days Bonus Scheme; an annual bonus that can earn up to 30% if you really push the boundaries Career progression framework; map out your next steps in your career Pension; 3% employer contribution on top of what you choose to commit yourself A range of discounts more »

and alcohol use, mental health, learning disability, sexual health, and employment needs. A new opportunity has arisen for a Delivery Lead in our Journey & Experience team to continue the development of our customer journeys and user experience, driving innovation and harnessing the latest technologies in this area. You … is a hybrid working role - with the hours spread across days in our central Manchester office and working remotely. Role Responsibility As the Journey and Experience Delivery Lead you’re responsible for the ongoing development that ensures that Turning Point's online customer journeys guide and support each … deliver tactical updates as well as implementing longer term insight-led developments. You will also have people manager responsibilities for others in the Journey and Experience team. Some of your regular activities will include: Coordinating project delivery . Working with the Head of Journey and Experience more »

Customer Journey Manager Salary up to £46,000 depending on experience Hybrid Working – 2 days in office, Leeds. Contract - Permanent position Working Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-4.30pm. Purpose of the job: Define and shape the customer journey strategy across all touch points, platforms … and systems Create a seamless and consistent customer journey at every stage and touchpoint of the customer lifecycle. Own, monitor and measure the end-to-end customer proposition, experience and performance of our customer journey Understand the customer's needs, preferences, and behaviours, and using this … information, improve the customer experience and drive customer loyalty and satisfaction. Main Responsibilities: Develop comprehensive customer journey maps to understand and document the end-to-end customer experience Identify key touch points and moments of truth throughout the customer lifecycle Responsible for the end-to-end customer journey more »

product owners make better decisions to the programme. You should be able to present your understanding of users in ways such as user journey maps, personas screen flows and service blueprints. Measure success of implemented solutions from a user experience perspective. Plan and facilitate research with our users … research methods. You have experience using a ‘service design mindset' which involves researching beyond the digital interactions, you are considering the whole user journey, other people/processes that support the user journey and how people interact with it in the real world. Enjoys working in more »

product owners make better decisions to the programme. You should be able to present your understanding of users in ways such as user journey maps, personas screen flows and service blueprints. Measure success of implemented solutions from a user experience perspective. Plan and facilitate research with our users … research methods. You have experience using a ‘service design mindset' which involves researching beyond the digital interactions, you are considering the whole user journey, other people/processes that support the user journey and how people interact with it in the real world. Enjoys working in more »

needs You're experienced at rapid prototyping to test, iterate and validate solution designs You're able to produce concise artefacts (e.g. personas, journey maps, blueprints, user stories) to help communicate user and business needs You're experienced at working with agile development teams and stakeholders to co … and services You have a detailed understanding and experience of working to the Government Service Standard. (essential) Research and analysis You know how to map and engage with different stakeholder groups You're able to carry out user research across internal and external user groups, utilising different research methods more »

and evaluation of experiences and outcomes You're experienced in a range of user research methodologies and broader research approaches You know how to map and engage with different stakeholder groups You understand how to carry out research responsibly and ethically, ensuringprotection of participant privacy You understand the importance … synthesis techniques and approaches to presenting and sharing findings.User-centred design and agile working You're able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs You're experienced at working with agile development teams and stakeholders to co-design more »