1 to 25 of 87 Remote Journey Map Jobs

design and interaction design trends as well as a deep knowledge of user experience principles. Leading by example, imagine delivering conceptual designs, customer journey maps, heuristic analysis and hands on delivery out to customers, and caring and defending your vision and design decisions against the balance of user ...

effectiveness of product decisions.Decision Support & StorytellingTranslate complex research findings into clear narratives and actionable recommendations for technical and non-technical audiences.Create personas, journey maps, and behaviour frameworks leveraging AI to generate and maintain artefacts at scale.Deliver presentations, reports, and visualisations that make the voice of the customer tangible ...

delivery, transforming ideas and requirements into user journeys, wireframes, mock-ups, and interactive prototypes.Conduct user research and discovery activities, including persona development, journey mapping, and competitor analysis, to uncover insights and inform design decisions.Collaborate closely with Product Owners, Product Managers, Developers, and stakeholders in a cross-functional Agile ...

Figma and Adobe XD Strong understanding of UX methodologies, user research and usability principles Experience creating wireframes, prototypes, user flows and customer journey maps Ability to interpret user behaviour and business requirements to develop effective design solutions Excellent communication and stakeholder management skills Strong problem-solving abilities ...

Figma and Adobe XD Strong understanding of UX methodologies, user research and usability principles Experience creating wireframes, prototypes, user flows and customer journey maps Ability to interpret user behaviour and business requirements to develop effective design solutions Excellent communication and stakeholder management skills Strong problem-solving abilities ...

direction Conduct or guide user research (moderated/unmoderated), synthesise insights and translate them to influence design decisions Produce UX artefacts including personas, journey maps, IA, wireframes and prototypes using tools like Figma, Miro and Dovetail Collaborate with service designers, developers and client stakeholders to create seamless ...

perspectives are captured and translated into actionable proposition concepts and prototypes.Develop high-quality proposition artefacts including value proposition canvases, business model designs, customer journey maps, interactive prototypes, go-to-market frameworks, and MVP specifications.Mentor and guide junior team members, providing structured feedback, sharing repeatable frameworks, and building their ...

voice workshops, content audits, and editorial reviewsPartner with research teams to validate effectiveness and usabilityAlign content with product and service design artefacts (e.g. journey maps, blueprints)Support design operations to optimise workflows and feedback loopsOwn content modelling, taxonomy, and information architecture frameworksEnsure alignment with SEO, legal, and compliance ...

user needs, pain points, and behaviours across large and complex journeys.Collaborating with stakeholders to define measurable service goals and objectives.Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience.Integrating design decisions across the multiple layers involved ...

user needs, pain points, and behaviours across large and complex journeys.Collaborating with stakeholders to define measurable service goals and objectives.Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience.Integrating design decisions across the multiple layers involved ...

build shared understanding and momentum. Guide multidisciplinary teams through complex problem-solving and transformation initiatives. Create and maintain service maps, service blueprints, journey maps and other design artefacts that support decision-making. Use research, data, analytics and operational insight to identify problems, opportunities and improvement initiatives. Design, develop ...

designs using a range of methods, including paper, digital, and code-based prototypesProduces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes.Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base.Facilitates workshops, co-design sessions ...

usability testing and research workshops. Selecting appropriate qualitative and quantitative research methods. Creating research plans, discussion guides and test scripts. Developing user personas, journey maps and other research artefacts. Producing wireframes and prototypes to support usability testing. Analysing research findings and presenting actionable insights to stakeholders. Working closely ...

within Banking or Financial Services . Experience designing AI-powered or AI-assisted digital products. Expertise in end-to-end UX design including journey mapping, workflow design, wireframing, prototyping, and usability testing. Experience designing complex enterprise applications and multi-persona user experiences. Ability to simplify complex operational workflows ...

star, ensuring it remains grounded in real user needs and evolving business contextLead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and sharedDesign and execute research studies that follow research best practices ...

user needs, pain points, and behaviours across large and complex journeys.Collaborating with stakeholders to define measurable service goals and objectives.Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience.Integrating design decisions across the multiple layers involved ...

user needs, pain points, and behaviours across large and complex journeys.Collaborating with stakeholders to define measurable service goals and objectives.Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience.Integrating design decisions across the multiple layers involved ...

public sector challenges and shape new digital services. You'll have experience across the service design lifecycle, including user research, ethnography, workshop facilitation, journey mapping, ideation and high-level prototyping. A background in interaction or UX design is also welcome if you've developed strong research and service ...

public sector challenges and shape new digital services. You'll have experience across the service design lifecycle, including user research, ethnography, workshop facilitation, journey mapping, ideation and high-level prototyping. A background in interaction or UX design is also welcome if you've developed strong research and service ...

stakeholders who genuinely value design What you're great at - End-to-end UX/UI design across ecommerce websites, including user research, journey mapping, wireframing, prototyping, responsive UI design and developer handover Running and interpreting both qualitative and quantitative research, including usability testing, customer interviews, behavioural analysis ...

Insights: Ability to perform data analysis, interpret key metrics, and utilise data visualisation techniques to inform requirements and optimise solutions. Proficiency in customer journey mapping is highly valued.AI Fluency: A practical understanding of how Artificial Intelligence and Generative AI can be applied within commerce to enhance product capabilities ...

Insights: Ability to perform data analysis, interpret key metrics, and utilise data visualisation techniques to inform requirements and optimise solutions. Proficiency in customer journey mapping is highly valued.AI Fluency: A practical understanding of how Artificial Intelligence and Generative AI can be applied within commerce to enhance product capabilities ...

Insights: Ability to perform data analysis, interpret key metrics, and utilise data visualisation techniques to inform requirements and optimise solutions. Proficiency in customer journey mapping is highly valued.AI Fluency: A practical understanding of how Artificial Intelligence and Generative AI can be applied within commerce to enhance product capabilities ...

success and impactThink beyond the immediate problem to design services that are sustainable, strategic and future-proofVisualise complex systems clearly through service blueprints, journey maps or ecosystem diagrams (to name a few) and adapt the output to the audience learning preferencesAre skilled at navigating difficult conversations, helping teams ...

success and impactThink beyond the immediate problem to design services that are sustainable, strategic and future-proofVisualise complex systems clearly through service blueprints, journey maps or ecosystem diagrams (to name a few) and adapt the output to the audience learning preferencesAre skilled at navigating difficult conversations, helping teams ...