1 to 25 of 51 Remote Journey Map Jobs

Figma and Adobe XD Strong understanding of UX methodologies, user research and usability principles Experience creating wireframes, prototypes, user flows and customer journey maps Ability to interpret user behaviour and business requirements to develop effective design solutions Excellent communication and stakeholder management skills Strong problem-solving abilities ...

Figma and Adobe XD Strong understanding of UX methodologies, user research and usability principles Experience creating wireframes, prototypes, user flows and customer journey maps Ability to interpret user behaviour and business requirements to develop effective design solutions Excellent communication and stakeholder management skills Strong problem-solving abilities ...

levels, from operational teams to senior leadership, identifying opportunities, managing constraints, and helping define future service visions. Create and maintain service blueprints, customer journey maps, ecosystem maps, process flows, and other service design artefacts to communicate service intent and design decisions. Facilitate workshops and co-design sessions ...

voice workshops, content audits, and editorial reviewsPartner with research teams to validate effectiveness and usabilityAlign content with product and service design artefacts (e.g. journey maps, blueprints)Support design operations to optimise workflows and feedback loopsOwn content modelling, taxonomy, and information architecture frameworksEnsure alignment with SEO, legal, and compliance ...

experience with Figma, including design systems (building, maintaining or evolving them). Ability to translate insight into clear IA, user flows, wireframes and journey maps. Strong visual design sensibility and attention to detail across typography, composition and layout. Experience working with brand guidelines or shaping new visual directions ...

using a range of methods, including paper, digital, and code-based prototypes Produces clear interaction design artefacts, including sketches, user flows, scenarios, wireframes, journey maps, and prototypes. Captures and communicates design decisions clearly and confidently, influencing stakeholders and colleagues with a strong evidence base. Facilitates workshops, co-design ...

research, usability testing, and data analysis to uncover insights and translate them into actionable UX improvements. Wireframing & Prototyping: Design detailed wireframes, user flows, journey maps, and high-fidelity interactive prototypes using industry-standard design tools. E-commerce & Conversion Optimization: Streamline our multi-vendor marketplace checkout flows, registration pathways ...

Define and communicate user needs through journey maps, service blueprints, and experience models Plan and conduct usability testing and research activities to inform design decisions Design and iterate user flows, wireframes, and prototypes at appropriate fidelity Translate complex service requirements into clear, accessible user experiences Ensure designs meet ...

ensuring it remains grounded in real user needs and evolving business context* Lead a wide variety of research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared* Design and execute research studies that follow research best ...

considering all component states and edge cases. Research and insight synthesis: Plan or support interviews, usability testing, and behavioural observation, synthesising findings into journey maps, experience principles, and structured design recommendations. Experience design: Define user journeys, task flows, and interaction patterns for complex product workflows. Service blueprints ...

considering all component states and edge cases.Research and insight synthesis: Plan or support interviews, usability testing, and behavioural observation, synthesising findings into journey maps, experience principles, and structured design recommendations.Experience design: Define user journeys, task flows, and interaction patterns for complex product workflows. Service blueprints may be created ...

software development process, from design through to deployment, and associated project management and risks. Experience of facilitating UX discovery sessions, user journey mapping, and client design presentations. Experience of completing code reviews in HTML/CSS/Typescript through Git, and applied other best practices to technical projects. ...

collaboratively within multidisciplinary Agile teams Present findings and recommendations to stakeholders in a clear and engaging manner Create research outputs including reports, presentations, journey maps and insight summaries Support services through discovery, alpha, beta and live phases Champion user-centred design principles and evidence-based decision making Essential ...

Champion user-centred design practices and effectively communicate the value of design - emphasising inclusivity, accessibility, and environmental sustainability. Create service blueprints and user journey maps to visualise the end-to-end experience and solve complex problems. Facilitate workshops with stakeholders and delivery teams to maintain alignment, encourage engagement ...

product leaders, UX designers, engineers, and analytics specialists to understand business challenges, identify opportunities, and define valuable outcomes. Facilitate discovery activities, workshops, interviews, journey mapping, and collaborative working sessions to uncover user needs and business problems. Translate strategic objectives, user needs, and business requirements into clear product initiatives … colleagues to understand user journeys, validate concepts, and shape intuitive and effective user experiences. Create and maintain analysis artefacts including process flows, journey maps, wireframes, data models, business rules, and other supporting documentation where required. Work with engineering, testing, and service teams throughout delivery, helping clarify requirements ...

feature definitions. Conducting customer discovery sessions, interviews, and workshops with SOC teams to gather requirements and validate concepts. Creating realistic user personas, journey maps, and workflow diagrams that represent authentic SOC analyst experiences. Evaluating competitive SOC tools and industry trends to inform product differentiation and innovation opportunities. Participating ...

Dynamics, PROS, Zuora or Conga. Strong understanding of how to apply technology and AI innovations to reimagine business processes. Skills in process design, journey mapping, personas, requirements gathering and value case creation. Experience supporting Sales technology implementations and migrations, including coordination across stakeholder groups. A passion for innovation ...

Dynamics, PROS, Zuora or Conga. Strong understanding of how to apply technology and AI innovations to reimagine business processes. Skills in process design, journey mapping, personas, requirements gathering and value case creation. Experience supporting Sales technology implementations and migrations, including coordination across stakeholder groups. A passion for innovation ...

designs to derive hidden insights about our customers, and then using these insights to generate new hypotheses to test. Experience of creating user journey maps, wireframes, and clickable prototypes. And of working with UI designers to create test-ready designs. Experience with designing taxonomies, ontologies, information architecture ...

product decisions. Decision Support & Storytelling Translate complex research findings into clear narratives and actionable recommendations for technical and non-technical audiences. Create personas, journey maps, and behaviour frameworks that inform product strategy and design. Deliver presentations, reports, and visualisations that make the voice of the customer tangible ...

complex services. Strong understanding of user-centred design, accessibility, plain English, contenttestingand evidence-led iteration. Strong content design skills, including content auditing, journey mapping, prototyping, pair writing and creating clear service content. Ability to turn complex policy, process and domain information into clear content,guidanceand service copy. Ability ...

services. Strong understanding of user-centred design, accessibility, plain English, content testing and evidence-led iteration. Strong content design skills, including content auditing, journey mapping, prototyping, pair writing and creating clear service content. Ability to turn complex policy, process and domain information into clear content, guidance and service ...

cross-functional teams and influence product roadmap decisions Develop and maintain research roadmaps aligned with product goals Build and maintain user personas, journey maps, and other UX artifacts Collaborate with product designers and managers to define research questions and methodologies Requirements Proven experience planning and conducting qualitative user ...

clear and accurate content.* Strong Microsoft Office skills, particularly PowerPoint and Excel.* Experience of Adobe Analytics and Content Square, including performance measurement and journey mapping (desirable).* AI literacy: a curious mindset and proven experience of responsibly leveraging AI to drive efficiency and enhance creativity.**This ...

seeking a Product Designer to deliver user-centred experiences across the product lifecycle. You will conduct research, translate insights into personas and journey maps, and collaborate with agile teams to shape product strategy. You will lead design work from early concepts to polished visuals, and facilitate workshops with ...