4 of 4 Remote Remote Desktop Jobs

Service Desk is essential for this role Excellent verbal and written communication skills Experience of call logging software e.g., Remedy Knowledge of Windows Desktop operating systems Experience or good understanding of Microsoft O365 and Active Directory. Support of desktop applications including MS Office suite Experience with remote desktop support would be an advantage Awareness of ITIL framework You will provide remote assistance & ticket resolution to a range of customers, responsible for handling escalations, follow ups and customer service. What you'll be doing: First point of contact for Capita Customers, providing 1st Line diagnosis ...

from home, you start your day by logging into your computer by 8:30am. You will open up Connectwise (our ticket system), Kaseya (our remote management and monitoring app), and login to Microsoft Teams to say hi to your coworkers. Throughout the course of the day you field service … certifications are a big plus. Corporate Antivirus/EDR experience. Mac experience is a plus. Networking basics - TCP/IP, DNS, DHCP Remote access solutions (VPN, Dial-up, Terminal Services/Remote Desktop Services, Citrix) Printer/Scanner troubleshooting Email Security/Spam management Personality Traits Strong ...

Active Directory, Group policies. Perform routine system administration tasks including updates, backups, and monitoring. Administer Omnissa Horizon environment and troubleshoot issues related to virtual desktop access. Liaise with third-party suppliers for issue escalation and resolution of problems beyond internal capabilities. Assist in the management of legal case management … Qualifications: Proficiency in Windows Server environments. Strong understanding of Microsoft Office 365 tools (Word, Excel, Outlook, PowerPoint). Experience with Omnissa Horizon or similar remote desktop solutions. Experience with managing cloud-based VoIP systems. Familiarity with system administration tasks such as mailbox management, user provisioning, and network troubleshooting. ...

Desirable Skills Experience with an IT ticketing system (e.g. Freshdesk, Jira Service Management, Zendesk) Knowledge of Azure Active Directory/Entra ID Familiarity with remote desktop tools (e.g. TeamViewer, AnyDesk) CompTIA A+, Microsoft certifications, or equivalent qualifications Experience working in a manufacturing or industrial environment Exposure to basic ...