Solihull, West Midlands, United Kingdom Hybrid / WFH Options
MS Talent Ltd
through contributing to the wider support function, resolving technical issues and working closely with customers. Key Responsibilities Support infrastructure upgrades: Windows Server (2016+), Active Directory, SQL Server, Exchange, SharePoint, RemoteDesktop Services, Office, Microsoft 365, and Veeam Backup. Assist in the build, configuration, and ongoing support of cloud infrastructure. Provide level 2 reactive support in line with agreed … infrastructure (LAN/WAN/Firewall technologies). Microsoft Windows Server (2016+) administration, Active Directory, Group Policy. Experience with Hyper-V, clustering, and high-availability environments. Working knowledge of RemoteDesktop Services and Microsoft 365 (admin, security, and troubleshooting). Technical support or systems engineering experience at server and networking level. Actively interviewing, apply now More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: RemoteDesktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, wholesale, warehouse management and logistics sectors. With … report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve … partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remotedesktop environments and networking • Experienced in supporting ERP Software Applications or similar applications. • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software More ❯
workplace where inclusivity, diversity, equity, and collaboration are more than just buzzwords - they're the foundation of everything we do. Whether you're based in the office, hybrid, or remote, you'll be part of a supportive team where your voice matters and your work makes a real impact. We want everyone here to feel proud of what we … tight deadlines Technical Skills: Windows Server (Apply online only)), Microsoft 365, Azure Linux OS knowledge Networking: TCP/IP, DNS, DHCP, VPNs, Firewalls, Routing Virtualisation: Hyper-V, VMware, Nutanix RemoteDesktop Services, Azure Virtual Desktop Active Directory, Exchange, SQL Server Storage solutions (NAS, SAN, iSCSI, Fibre Channel More ❯
existing Microsoft 365 & Azure environments. Administration and configuration of Windows Server 2012R2 and above. Network administration and configuration (DHCP, DNS, VPN, TCP/IP). Configuration and maintenance of RemoteDesktop and Azure Virtual Desktop environments. Providing technical guidance adhering to best practice for both clients and internal staff. Project delivery, project scoping, and IT Roadmap development. … evolves, a strong willingness to learn and stay current with developing technologies within the Microsoft ecosystem is essential. Nice to have (but not essential): Experience maintaining & troubleshooting Azure Virtual Desktop environments, including FSLogix configuration, Azure networking, and Azure VM maintenance. Teams Telephony Experience (Calling Plan, Direct Routing, or Operator Connect). Experience with configuring and delivering Microsoft security solutions More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯
year of 2nd line experience, ideally within an MSP environment. Strong technical understanding of: o Microsoft technologies (Windows Server, Active Directory, O365) o Virtualisation platforms (Hyper-V, VMware) o Remotedesktop services (RDS, Citrix) o Networking (firewalls, switches, VPNs) o Backup technologies (Veeam, offsite solutions) Exceptional communication and customer service skills. Strong organisation and time management, with keen More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Purple Computing Ltd
towards delivering our clients IT projects. Customer, supplier and third-party liaison throughout projects. Provide concise documentation of the systems and processes that you have implemented. Opportunities for Hybrid remote and onsite project delivery across the south and south-west of the UK. Personality Friendly, approachable and helpful. Confident on the telephone. Committed to maintaining impeccable standards of customer … terminations to RJ45/patch panels, server cabinets, trunking data cables and mounting WiFi access points. Experience deploying and administering cloud-based virtual Windows/Linux servers and Microsoft RemoteDesktop/Citrix-style environments, Microsoft Azure and virtualisation. Experience designing and managing FileMaker (Claris) database solutions. Bash/Shell scripting or any broadly equivalent transferrable knowledge in More ❯
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Oakley Hill
Build and implement technical solutions for new and existing customers Be the escalation point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint … Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony (Gamma Horizon or similar would be advantageous) Basic PowerShell scripting (advantageous) RemoteDesktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and More ❯
a Digital and Data (IT) support function and troubleshooting issues to a high level. Experience of Microsoft Windows 10, Office 365, Exchange Online, Active Directory and familiarity with both remotedesktop and service desk applications. Experience of IT and telecommunications with an understanding of the concepts and applications. Good experience of installing hardware and/or software. Experience … physical and logical aspects of information products, systems integrity, and confidentiality in line with WMCA security policies and all relevant legislation. Excellent knowledge of support issues within a Microsoft desktop environment. You will have good understanding of Incident/Service Request/Problem and Change Management processes (preferably to ITIL V4 Foundation standard). Excellent communication skills with a More ❯
Communicate with clients and escalate when needed. The Person: Previous experience in IT support (MSP/ISP) experience. Skilled in Windows Server, AD, Exchange, Office 365, networking. Proficient with RemoteDesktop, Windows/Mac support, RDS Farms. Strong communication skills; full UK licence and own vehicle. Reference Number: BBBH(phone number removed) To apply for this role or More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum Hybrid + Additional leave + Life ins
Communicate with clients and escalate when needed. The Person: Previous experience in IT support (MSP/ISP) experience. Skilled in Windows Server, AD, Exchange, Office 365, networking. Proficient with RemoteDesktop, Windows/Mac support, RDS Farms. Strong communication skills; full UK licence and own vehicle. Reference Number: BBBH(phone number removed) To apply for this role or More ❯
Communicate with clients and escalate when needed. The Person: Previous experience in IT support (MSP/ISP) experience. Skilled in Windows Server, AD, Exchange, Office 365, networking. Proficient with RemoteDesktop, Windows/Mac support, RDS Farms. Strong communication skills; full UK licence and own vehicle. Reference Number: BBBH260409 To apply for this role or for to be More ❯
talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
and a team of more than 150 employees, delivering high-quality solutions across the South East. Duties & Responsibilities Provide first-line IT support to users across office, site and remote locations Log and manage incidents using a ticketing system, ensuring timely resolution or escalation Deliver support via phone, remotedesktop, and in-person where necessary Configure and … Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , RemoteDesktop Services , and network support Understanding of virtualisation , backup , and disaster recovery solutions Ability to manage and prioritise workload effectively Excellent customer service skills , both written and verbal More ❯
ll need Proven IT support experience or a similar role Strong knowledge of Windows & Mac OS, network protocols, and troubleshooting Experience with Microsoft Office Suite, Active Directory, Intune and remotedesktop tools Confident with hardware setup & configuration (PCs, printers, networking devices) Excellent communication & problem-solving skills Ability to manage multiple tasks under pressure High attention to detail and More ❯
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring – Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools – eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯
Alderley Edge, Cheshire, North West, United Kingdom
Adria Solutions
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remotedesktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯
and service request status. Always maintain a professional and courteous manner. Gather customer feedback to improve support. Level 2 Support: Perform more in-depth troubleshooting than Level 1, including remotedesktop support and more in-depth software and hardware diagnosis. Assist with software deployments and updates. Troubleshoot network connectivity issues. Support mobile device management. Continuous Improvement: Proactively identify More ❯