Programme Manager Customer Marketing Transformation (FTC)
- Location
- Greater London, England, United Kingdom
complex cross functional programmes that deliver measurable business outcomes and support our long-term growth ambitions. The role is responsible for programme governance, stakeholder management, budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful … strategies, customer communications and engagement, marketing automation and campaign effectiveness, Customer journey improvements Support the implementation of customer-centric operating models and processes. Stakeholder Management Build strong relationships with senior stakeholders across Marketing, Customer, Technology, Data, Compliance, Operations, and Change functions. Facilitate governance forums, steering committees, and executive updates. ...