Professional Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- London, United Kingdom
- Employment Type
- Full-Time
- Salary
- £85,000 - £100,000 per annum, Inc benefits
clients. This role involves leading a team of solution engineers, implementation specialists, solution architects, and project managers to build customized solutions that adapt the SaaS platform to their clients' Customer Support technology stacks and data reporting requirements. Day-to-day of the role: Lead all customer implementation projects, ensuring seamless … onboarding and value-enhancing custom development for our SaaS platform. Provide a consultative approach to understand clients’ specific Customer Support custom implementation requirements and propose and design solutions aligned with client needs and overall Product and Technology strategy. Prioritize, scope, and deliver work items with the Professional Services team, mentoring ...